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Computer Support Technician Jobs in Wisconsin (NOW HIRING)

PC Support Technician Location: Milwaukee, WI Type: Onsite Duration: ASAP - December 2025 Perks ... Education: Associate's or Bachelor's degree in Computer Science, MIS, or a related field or ...

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Manufacturing Support Technician Location: Kenosha County, WI, Onsite Contract: 18+ Months Duration ... Basic computer skills for documentation and data entry. Preferred Qualifications: * Experience ...

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... computer systems, hardware and computer peripherals. • Desktop and Network Support • Ability to setup, configure and add all hardware. • Assist Corporate Desk Side Support technicians with ...

SUPPORT TECHNICIAN (80749)

Platteville, WI · On-site

$21 - $29/hr

TRICOR Insurance is in growth mode and looking to add an IT Support Technician. This role is ... TRICOR Employees with computer application problem solving and effectively communicate with ...

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

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Computer Support Technician information

See Wisconsin salary details

$14

$23

$39

How much do computer support technician jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for computer support technician in Wisconsin is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Computer Support Technician vs Network Support Specialist?

AspectComputer Support TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA ITF+CCNA, CompTIA Network+
Work EnvironmentHelp desks, onsite support, user devicesNetwork infrastructure, servers, routers
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, large enterprises, data centers

While both roles involve technical support, Computer Support Technicians primarily assist end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ based on the scope of support provided.

What are the key skills and qualifications needed to thrive as a Computer Support Technician, and why are they important?

To thrive as a Computer Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help technicians effectively assist users and resolve technical issues. These skills and qualities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining efficient IT operations.

What does a computer support technician do?

A computer support technician provides technical assistance to users by troubleshooting hardware and software issues, installing and configuring systems, and maintaining computer networks. They often use diagnostic tools and may hold certifications like CompTIA A+ to perform their duties efficiently.

What Is a Computer Support Technician?

A computer support technician helps individuals and businesses set up computer networks or systems and troubleshoot issues. Their duties require excellent problem-solving and communication skills, which are useful when dealing with clients with less technical knowledge. Educational requirements vary, but an associate or bachelor’s degree in computer science or a related field is desirable. Software companies such as Oracle and Microsoft provide additional certifications that increase marketability as a job seeker. Some positions involve working hands-on with computer equipment. Hours are generally full-time, though some computer support technicians work on an on-call basis.

How much is the salary of an IT technician?

The salary of a Computer Support Technician typically ranges from $40,000 to $60,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA A+ or Network+ can earn higher wages.

How many years does IT take to become an IT technician?

Becoming a computer support technician typically requires a high school diploma or equivalent, followed by 6 months to 2 years of technical training or an associate degree in computer support, networking, or a related field. Gaining certifications like CompTIA A+ can also enhance job prospects and may be completed in a few months. The time to become an IT technician varies based on education, certifications, and experience.

What is the highest salary for a computer technician?

The highest salaries for computer support technicians can reach around $70,000 to $80,000 annually, especially for those with advanced certifications, specialized skills, or experience in enterprise environments. Factors such as location, industry, and level of expertise influence earning potential.

What are Computer Support Technicians?

Computer Support Technicians are professionals who assist individuals and organizations with technical issues related to computers, software, and networks. They troubleshoot and resolve problems, perform maintenance, install hardware and software, and help users understand how to use technology effectively. Their role is critical in ensuring that computer systems run smoothly and efficiently, minimizing downtime and improving productivity. Computer Support Technicians may work in person, over the phone, or remotely, depending on the needs of their employer or clients.

What are some common challenges Computer Support Technicians face, and how can they effectively address them?

Computer Support Technicians often encounter challenges such as troubleshooting complex hardware or software issues under time constraints, addressing a wide range of user skill levels, and managing multiple support requests simultaneously. To effectively address these challenges, it's important to prioritize tasks, use systematic diagnostic approaches, and develop strong communication skills to explain solutions clearly to users. Continuous learning and staying updated on the latest technology trends also help technicians resolve issues efficiently and provide excellent service.
More about Computer Support Technician jobs
What are popular job titles related to Computer Support Technician jobs in Wisconsin? For Computer Support Technician jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Computer Support Technician jobs in Wisconsin look for? The top searched job categories for Computer Support Technician jobs in Wisconsin are:
What cities in Wisconsin are hiring for Computer Support Technician jobs? Cities in Wisconsin with the most Computer Support Technician job openings:
What are popular job titles related to Computer Support Technician jobs in WI? For Computer Support Technician jobs in WI, the most frequently searched job titles are:
Infographic showing various Computer Support Technician job openings in Wisconsin as of June 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $49,446 per year, or $23.8 per hour.

Computer Support Specialist

GDC IT Solutions (GDC)

Beloit, WI • On-site

Full-time

Posted 8 days ago


Job description

Job Summary:
GDC IT Solutions is a full-service IT Staffing and Solutions company specializing in various IT domains. They are currently seeking a Computer Support Specialist who will be responsible for handling help requests, troubleshooting issues, and improving helpdesk efficiency.
Responsibilities:
• Field incoming help requests from end users via both telephone and e-mail in a courteous manner
• Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue
• Build rapport and elicit problem details from help desk customers
• Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician
• Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
• Apply diagnostic utilities to aid in troubleshooting
• Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution
• Identify and learn appropriate software and hardware used and supported by the organization
• Perform hands-on fixes at the desktop, network levels, including installing and upgrading software, installing hardware, implementing file backups, mapping, troubleshooting connections, configuring systems, and applications
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
• Test fixes to ensure problem has been adequately resolved
• Perform post-resolution follow-ups to help requests
• Develop help sheets and frequently asked questions lists for end users
• Performs other duties as assigned by management
• Represents the MIS/IT Department on continuous improvement or other task teams
• Works to improve helpdesk efficiency by suggesting changes, such as creation of frequently asked questions and template for loading software
Qualifications:
Required:
• Associate's or Bachelor's Degree in related field
• 3+ years of overall IT support experience for desktops, laptops, mobile, and other peripheral devices
• 1 or more years of recent hands on IT Desktop Support experience - installing, upgrading, troubleshooting, and managing software and hardware
• Knowledge of basic computer hardware, including desktops, laptops and printers
• Experience with desktop and server operating systems, including Windows 10 pro, Windows Server 2012
• Extensive application support experience with Microsoft Office
• Good understanding of the organization’s goals and objectives
• Exceptional written and oral communication skills
• Exceptional interpersonal skills, listening, and questioning skills
• Exceptional customer service orientation
• Experience working in a team-oriented, collaborative environment
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components
• Lifting and transporting of moderately heavy objects, such as computers and peripherals
Preferred:
• Hands-on work experience preferred
• Professional certifications such as A+, Network+, and MCSA
Company:
GDC IT Solutions | Premier IT Services & Technology Partner Global Data Consultants, LLC (dba GDC IT Solutions) is a veteran-owned, full-service IT provider supporting small businesses, mid-market companies, enterprises, educational institutions, and government agencies. Founded in 1995, the company is headquartered in Chambersburg, USA, with a team of 201-500 employees. The company is currently Growth Stage.