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Computer Support Technician Jobs in Wisconsin (NOW HIRING)

Beacon Technologies

Help Desk II Technician

Madison, WI · On-site

$13 - $15/hr

We are seeking a Help Desk II Technician for our client partner. The service to be performed ... The 1st and 2nd Tier computer support includes IT troubleshooting (hardware, software and network ...

Fox

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal ... Support includes specification, installation, and repair of computer systems and peripherals within ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36075 Onsite or Remote: Onsite Position Join Komatsu and Be Part ...

FOX News Network, LLC

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal ... Support includes specification, installation, and repair of computer systems and peripherals within ...

Certified Collectibles Group

ND · On-site

$19 - $26/hr

IT Support Technician (w/m/d) Munich, DE, On-site, Full-time CCG is currently looking for an IT Support Technician to join our IT Department in our Munich office. This role will provide technical ...

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Computer Support Technician information

See Wisconsin salary details

$14

$23

$39

How much do computer support technician jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for computer support technician in Wisconsin is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $26.92 per hour, depending on experience, location, and employer.

Is computer support a good career?

Computer support technicians help users troubleshoot hardware and software issues, often working in IT departments or service centers. The role offers steady employment, opportunities for certifications like CompTIA A+ or Network+, and can lead to advanced IT positions. It is suitable for individuals interested in technology and problem-solving with a typical schedule of standard business hours.

What is the difference between Computer Support Technician vs Network Support Specialist?

AspectComputer Support TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA ITF+CCNA, CompTIA Network+
Work EnvironmentHelp desks, onsite support, user devicesNetwork infrastructure, servers, routers
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, large enterprises, data centers

While both roles involve technical support, Computer Support Technicians primarily assist end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ based on the scope of support provided.

What are the key skills and qualifications needed to thrive as a computer support technician?

To thrive as a Computer Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help technicians effectively assist users and resolve technical issues. These skills and qualities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining efficient IT operations.

What is a computer support technician?

A computer support technician helps individuals and businesses set up computer networks or systems and troubleshoot issues. Their duties require excellent problem-solving and communication skills, which are useful when dealing with clients with less technical knowledge. Educational requirements vary, but an associate or bachelor’s degree in computer science or a related field is desirable. Software companies such as Oracle and Microsoft provide additional certifications that increase marketability as a job seeker. Some positions involve working hands-on with computer equipment. Hours are generally full-time, though some computer support technicians work on an on-call basis.

What are some common challenges computer support technicians face, and how can they effectively address them?

Computer Support Technicians often encounter challenges such as troubleshooting complex hardware or software issues under time constraints, addressing a wide range of user skill levels, and managing multiple support requests simultaneously. To effectively address these challenges, it's important to prioritize tasks, use systematic diagnostic approaches, and develop strong communication skills to explain solutions clearly to users. Continuous learning and staying updated on the latest technology trends also help technicians resolve issues efficiently and provide excellent service.
More about Computer Support Technician jobs
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What cities in Wisconsin are hiring for Computer Support Technician jobs? Cities in Wisconsin with the most Computer Support Technician job openings:
What are popular job titles related to Computer Support Technician jobs in WI? For Computer Support Technician jobs in WI, the most frequently searched job titles are:
Computer Support Technician jobs near you
Infographic showing various Computer Support Technician job openings in Wisconsin as of August 2026, with employment types broken down into 94% Full Time, 3% Contract, and 3% Nights. Highlights an 100% In-person job distribution, with an average salary of $49,446 per year, or $23.8 per hour.

Help Desk II Technician

Beacon Technologies

Madison, WI • On-site

$13 - $15/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

NOTE: This is a contract role scheduled to go through 6/30/27 with the potential for a 2-year extension. The role will be onsite the first two weeks in downtown Madison and after that will be onsite 1-2 times/week. Parking is not paid for when in the office.
We are seeking a Help Desk II Technician for our client partner. The service to be performed includes providing Identity and Account Management (IAM) services for our client's applications, performing 1st and 2nd Tier computer support for internal staff, and managing and deploying computers for staff. The proposed service includes verifying the identity of the caller, resetting their password and or unlocking their account, instructing the caller to use self-service account recovery in the future, forwarding the call to another call center if needed for further assistance, and documenting the details of the call. The 1st and 2nd Tier computer support includes IT troubleshooting (hardware, software and network), problem documentation, customer assistance, and problem escalation. The services and quality provided will be monitored by the ITSC supervisor utilizing real-time data generated by the call manager and ticketing software, as well as quality assurance recordings.

Candidates must be CURRENT WI residents. No relocation is allowed. Selected hire will be required to come onsite for two weeks of training then 1-2 times per week after. The contractor will be required to be available online, be present to meet all workload requirements, and must be available to attend all scheduled meetings during standard working hours of 7:45 am – 4:30 pm Central Time.
Top Required Skills:
  • At least 1 year of experience working with digital tools, systems, or platforms, with a demonstrated ability to quickly learn new technologies.
  • At least 6 months of experience in a customer service or client facing role, with proven success in resolving issues and building positive relationships.
  • At least 6 months of experience working in team-based environments, actively contributing to shared goals and engaging in open communication with colleagues.
Nice to Have Skills:
  • Experience providing IT support in a professional setting.
  • Experience working with Microsoft Office Suite.
  • Experience providing identity management administration.
  • Experience working with a web-based ACD system.