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Entry Level Computer Support Specialist Jobs in Wisconsin

Racine County, WI

Economic Support Specialist

Racine, WI · On-site

$21.85 - $27.06/hr

Job Summary The Economic Support Specialist determines initial and ongoing eligibility for public ... Familiarize yourself with and utilize different state computer programs such as Cares Worker Web ...

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Entry Level Computer Support Specialist information

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$16

$26

$42

How much do entry level computer support specialist jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for entry level computer support specialist in Wisconsin is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $30.10 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Wisconsin? The most popular types of Computer Support Specialist jobs in Wisconsin are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Wisconsin? For Entry Level Computer Support Specialist jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Wisconsin look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Wisconsin are:
What cities in Wisconsin are hiring for Entry Level Computer Support Specialist jobs? Cities in Wisconsin with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $55,935 per year, or $26.9 per hour.
Customer Support Specialist

Customer Support Specialist

Global Data Consultants, LLC

Beloit, WI • On-site

$45K - $50K/yr

Full-time

PTO

Posted 29 days ago

Job description

Overview
GDC IT Solutions is currently seeking a Computer Support Specialist in Beloit, WI.

Position Overview
We are seeking a detail-oriented and customer-focused Customer Support Specialist to provide technical and application support across a multi-site environment. This role involves troubleshooting hardware, software, and network issues while supporting a wide range of business applications. The ideal candidate has a strong IT support background and is comfortable working in a Windows-based environment with modern and legacy systems.

Responsibilities:
  • Provide front-line technical support to end users via phone, email, and ticketing systems.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Support Dell workstations running primarily Windows 11 Pro, with some legacy Windows 10 systems.
  • Manage user accounts, permissions, and password resets using Active Directory.
  • Support connectivity issues including VPN and network troubleshooting (Meraki/Cisco environments).
  • Install, configure, and maintain desktops, peripherals, and applications.
  • Assist with VoIP system setup and support.
  • Provide support for a variety of business applications, including ERP, manufacturing, and CAD systems (training provided as needed).
  • Document incidents, solutions, and procedures in help desk systems.
  • Travel to support multiple locations when necessary.
  • Maintain and track IT equipment and inventory.
  • Collaborate with vendors and internal teams to resolve complex issues.
  • Assist with IT security efforts including phishing testing and audit support.

Minimum Qualifications:
  • Associate's or Bachelor's Degree in related field.
  • Experience in help desk, desktop support, or customer support roles.
  • Strong knowledge of Windows operating systems (Windows 10 & Windows 11).
  • Hands-on experience with Active Directory.
  • Familiarity with networking fundamentals (LAN, VPN, security basics).
  • Experience supporting hardware in a Dell workstation environment.
  • Ability to troubleshoot issues independently and efficiently.
  • Strong customer service and communication skills.

Preferred Experience:
  • Experience with Meraki (Cisco-based) network environments.
  • Exposure to ERP, CAD, or manufacturing software systems.
  • Familiarity with VoIP systems and IT hardware installations.
  • Experience working in multi-site or field support environments.
  • Knowledge of IT compliance, audits, or security practices.

What We Do:
GDC is a full-service IT Staffing and Solutions company specializing in the areas of IT talent placement, application development, multilingual service desk, networking and infrastructure, business intelligence, and project management.

Why Work for GDC?
  • Cutting Edge Technology and Innovation.
  • Career Growth Opportunities.
  • Employee-Centric Environment.
  • Comprehensive Benefits Package.
  • Holiday and Vacation.

Equal Opportunity Workplace:
GDC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.

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