ZipRecruiter

Log In

1

Weekend Computer Support Specialist Jobs in Wisconsin

Flad Architects

Computer Support Specialist

Madison, WI · On-site

Flad is a national architectural firm with ten offices, looking to hire a Computer Support Specialist to work in our Madison, WI office. This role will handle Service Desk calls and tickets and ...

New

Flad Architects

Healthcare Planner

Madison, WI · Hybrid

$54K - $74K/yr

Continuing education and career development - internal programs; funds set aside for external programs, licensure and sustainability support, annual professional registration and organization ...

Auxiant

Desktop Support Specialist

Madison, WI

Madison, WI Job Type: Full-Time The Role at a Glance As our Desktop Support Specialist, you are the ... A.) in Computer Science, MIS, or a related field preferred (but not required). * 2 to 4 years of ...

Auxiant

Desktop Support Specialist

Madison, WI · On-site

Madison, WI Job Type: Full-Time The Role at a Glance As our Desktop Support Specialist, you are the ... A.) in Computer Science, MIS, or a related field preferred (but not required). * 2 to 4 years of ...

Bear Country Inc

IT Support Specialist

Caledonia, WI

Weekend work on a rotational basis may be necessary. Contact Tom in Human Resources with questions ... Computer proficiency * Broad LAN knowledge * Previous help desk experience * Ability to communicate ...

next page

Showing results 1-20

All JobsComputer Support Specialist JobsWeekend Computer Support Specialist JobsWeekend Computer Support Specialist Jobs in Wisconsin

Weekend Computer Support Specialist information

What are the typical challenges faced by Weekend Computer Support Specialists, and how can they prepare for them?

Weekend Computer Support Specialists often encounter unique challenges such as limited access to in-person resources, higher urgency for resolving issues, and supporting users who may have varying technical skills. Since many full-time staff or senior technicians may not be available on weekends, it’s important to be resourceful, document issues thoroughly, and communicate clearly with users and on-call team members. Being proactive in learning remote troubleshooting techniques and familiarizing yourself with common weekend support scenarios will help you succeed in this role.

What are the key skills and qualifications needed to thrive as a Weekend Computer Support Specialist, and why are they important?

To thrive as a Weekend Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and networking, typically backed by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is commonly required for effective problem resolution. Strong communication, patience, and time management skills help you efficiently support users and prioritize multiple requests. These abilities are crucial for quickly resolving technical issues and maintaining high user satisfaction during weekend shifts when resources may be limited.

What does a Weekend Computer Support Specialist do?

A Weekend Computer Support Specialist provides technical assistance and support to users experiencing computer-related issues during weekends. Their responsibilities typically include troubleshooting hardware and software problems, assisting with network connectivity, resolving login or access issues, and providing guidance on technology use. They may work remotely or on-site, supporting either company employees or customers. The goal is to ensure that IT systems run smoothly and users receive timely help outside regular weekday hours.
What are the most commonly searched types of Computer Support Specialist jobs in Wisconsin? The most popular types of Computer Support Specialist jobs in Wisconsin are:
What cities in Wisconsin are hiring for Weekend Computer Support Specialist jobs? Cities in Wisconsin with the most Weekend Computer Support Specialist job openings:
Weekend Computer Support Specialist jobs near you

Computer Support Specialist

Flad Architects

Madison, WI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

If you enjoy solving complex challenges in a collaborative environment that celebrates each person’s ideas, experience, and creativity, this might be the opportunity for you. Flad is a national architectural firm with ten offices, looking to hire a Computer Support Specialist to work in our Madison, WI office. This role will handle Service Desk calls and tickets and provide basic or intermediate technical support on troubleshooting problems and standard software applications, escalating issues as needed. Flad is a team of creative, intelligent, energetic people who help our clients tackle the issues that change people’s lives.


  • Answer, respond, resolve, and log Help Desk calls and tickets.
  • Attempt to resolve issues on a first-level basis, providing basic or intermediate technical support on troubleshooting problems and standard software applications.
  • Escalate Help Desk calls and tickets to other staff as appropriate and work together to manage and ensure resolution.
  • Install end-user software applications, system upgrades, and migrations. Set up and take down workstations as needed.
  • Provide support for mobile devices, phone system, virtual meetings, audio-visual, and other conference room/display equipment.
  • Conduct IT orientation for new employees and provide user training on supported systems as requested.
  • Perform scheduled rotation of routine technical support duties including Help Desk, after-hours pager, etc.

Experience:

  • Minimum of one year of relevant help desk and end-user support experience required. Two or more years preferred.
  • Minimum of one year of experience with Microsoft Windows 11 operating system, Microsoft Office applications, Office 365, videoconferencing solutions, and other similar standard office applications required.
  • Minimum of one year performing application support required.
  • Familiarity with AutoCAD, Revit, and desktop publishing/design applications preferred.
  • Minimum one year experience with Intel-based desktop and laptop hardware required.
  • Familiarity with Windows desktop imaging and management systems, PowerShell and batch scripting preferred.
  • Practical experience with recent Apple hardware and software preferred.
  • Minimum one year of experience with installing, configuring, and troubleshooting devices on a TCP/IP based network required.

Education:    

  • Minimum two-year technology degree required. 

Availability to work on-site during Flad’s business hours of 8:00 a.m. to 5:00 p.m. required.

Flad offers a wide range of benefits including: 

  • Health, dental, and vision insurance
  • Generous paid time off and paid holidays
  • Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits, including mass transit and parking; income protection – life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP)
  • Continuing education and career development – internal programs; funds set aside for external programs, licensure and sustainability support, annual professional registration and organization reimbursement 
  • Hybrid work environment

Flad Architects is an Equal Employment Opportunity employer. Flad will provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If you need a reasonable accommodation to apply for a position, please contact Human Resources at 608-238-2661 or email us at humanresources@flad.com.

Apply