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Commission Computer Support Specialist Jobs in Wisconsin

$25 - $30/hr

Computer Support Associate / Product Support Specialist Shift: 1st Shift Hours: 7:00 AM - 3:30 PM ... Commission: No

Posted today

Madison, WI Job Type: Full-Time The Role at a Glance As our Desktop Support Specialist, you are the ... A.) in Computer Science, MIS, or a related field preferred (but not required). * 2 to 4 years of ...

Economic Support Specialist

Kenosha, WI · On-site

$22.26 - $25.29/hr

The Economic Support Specialist/Call Center Agent in the Division of Workforce Development is ... Adhere to strict computer security and confidentiality guidelines * Adhere to process protocol and ...

Technical Support Specialist VMS Technical Support Specialist DeLaval is a leading supplier of ... Computer skills: * Advanced Windows user * Linux experience is a plus * Ability to speak Spanish is ...

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Commission Computer Support Specialist information

What is the difference between Commission Computer Support Specialist vs Help Desk Technician?

AspectCommission Computer Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site, client locations, remoteHelp desk, call centers, on-site support
Employer & IndustryIT service providers, retail, healthcareCorporate IT, tech support firms, retail

The Commission Computer Support Specialist and Help Desk Technician roles share similar certifications and work environments, often serving clients directly or supporting internal users. The main difference lies in the scope: Commission Computer Support Specialists may handle more complex, client-specific issues, while Help Desk Technicians typically focus on general troubleshooting and first-level support. Both roles are essential in IT support, with overlapping skills and industry usage.

What are the most commonly searched types of Computer Support Specialist jobs in Wisconsin? The most popular types of Computer Support Specialist jobs in Wisconsin are:

Computer Support Specialist

Flad Architects

Madison, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Overview
If you enjoy solving complex challenges in a collaborative environment that celebrates each person's ideas, experience, and creativity, this might be the opportunity for you. Flad is a national architectural firm with ten offices, looking to hire a Computer Support Specialist to work in our Madison, WI office. This role will handle Service Desk calls and tickets and provide basic or intermediate technical support on troubleshooting problems and standard software applications, escalating issues as needed. Flad is a team of creative, intelligent, energetic people who help our clients tackle the issues that change people's lives.
How will your days be spent
  • Answer, respond, resolve, and log Help Desk calls and tickets.
  • Attempt to resolve issues on a first-level basis, providing basic or intermediate technical support on troubleshooting problems and standard software applications.
  • Escalate Help Desk calls and tickets to other staff as appropriate and work together to manage and ensure resolution.
  • Install end-user software applications, system upgrades, and migrations. Set up and take down workstations as needed.
  • Provide support for mobile devices, phone system, virtual meetings, audio-visual, and other conference room/display equipment.
  • Conduct IT orientation for new employees and provide user training on supported systems as requested.
  • Perform scheduled rotation of routine technical support duties including Help Desk, after-hours pager, etc.

What you bring to this role
Experience:
  • Minimum of one year of relevant help desk and end-user support experience required. Two or more years preferred.
  • Minimum of one year of experience with Microsoft Windows 11 operating system, Microsoft Office applications, Office 365, videoconferencing solutions, and other similar standard office applications required.
  • Minimum of one year performing application support required.
  • Familiarity with AutoCAD, Revit, and desktop publishing/design applications preferred.
  • Minimum one year experience with Intel-based desktop and laptop hardware required.
  • Familiarity with Windows desktop imaging and management systems, PowerShell and batch scripting preferred.
  • Practical experience with recent Apple hardware and software preferred.
  • Minimum one year of experience with installing, configuring, and troubleshooting devices on a TCP/IP based network required.

Education:
  • Minimum two-year technology degree required.

Availability to work on-site during Flad's business hours of 8:00 a.m. to 5:00 p.m. required.
Flad offers a wide range of benefits including:
  • Health, dental, and vision insurance
  • Generous paid time off and paid holidays
  • Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits, including mass transit and parking; income protection - life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP)
  • Continuing education and career development - internal programs; funds set aside for external programs, licensure and sustainability support, annual professional registration and organization reimbursement
  • Hybrid work environment

Flad Architects is an Equal Employment Opportunity employer. Flad will provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If you need a reasonable accommodation to apply for a position, please contact Human Resources at 608-238-2661 or email us at humanresources@flad.com.