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Commission Computer Support Specialist Jobs (NOW HIRING)

Na Oiwi Kane

Computer Support Specialist

Austin, TX · On-site

The Computer Support Specialist is responsible for providing advanced technical support to end users by diagnosing and resolving hardware, software, and system-related issues. Key responsibilities ...

Fedway

Computer Support Specialist

Basking Ridge, NJ

$21/hr

The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support Duties/Responsibilities: * Supports both computer hardware and ...

Fedway

Computer Support Specialist

Basking Ridge, NJ · On-site

$21/hr

The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support Duties/Responsibilities: * Supports both computer hardware and ...

Eclaro

Computer Support Specialist

Manhattan, NY · On-site

$37/hr

Computer Support Specialist Job Number: 26-00938 Make a difference in your community. ECLARO is looking for a Computer Support Specialist for our client in New York, NY. ECLARO's client aims to ...

Nexus Staff

Computer Support Specialist

Albany, NY · On-site

Computer Support Specialist Employment Type: Contract Work Hours: 40 hrs./week Work site: 100% Onsite Location: One Commerce Plaza, Albany, NY, 12257 Job Duration: 6 Months Closing: 05/22/2026 #CB ...

Tamus

Computer Support Specialist

Texarkana, TX

$15/hr

Job Title Computer Support Specialist Agency Texas A&M University - Texarkana Department Division Of Technology And Distance Education Proposed Minimum Salary $15.00 hourly Job Location Texarkana ...

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How much do commission computer support specialist jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for commission computer support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

Which IT job is the highest paid?

In the IT field, roles such as Chief Information Officer (CIO), IT Director, and Solutions Architect tend to be among the highest paid, often earning six-figure salaries. Specialized roles like cybersecurity executives and cloud infrastructure managers also command high compensation, especially with advanced certifications and extensive experience.

What does a computer support specialist do?

A computer support specialist provides technical assistance to users by diagnosing and resolving hardware, software, and network issues. They may install, configure, and maintain computer systems, often using tools like remote support software, and typically require strong problem-solving skills and relevant certifications. Their work environment can include help desks, IT departments, or remote support settings.

What is the difference between Commission Computer Support Specialist vs Help Desk Technician?

AspectCommission Computer Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site, client locations, remoteHelp desk, call centers, on-site support
Employer & IndustryIT service providers, retail, healthcareCorporate IT, tech support firms, retail

The Commission Computer Support Specialist and Help Desk Technician roles share similar certifications and work environments, often serving clients directly or supporting internal users. The main difference lies in the scope: Commission Computer Support Specialists may handle more complex, client-specific issues, while Help Desk Technicians typically focus on general troubleshooting and first-level support. Both roles are essential in IT support, with overlapping skills and industry usage.

What is the starting salary for a computer support specialist?

The starting salary for a computer support specialist typically ranges from $35,000 to $50,000 annually, depending on experience, location, and certifications such as CompTIA A+. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and support tools.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day often include high-level consulting, specialized medical professionals, senior corporate executives, or skilled contractors in fields like IT, engineering, or finance. These roles typically require extensive experience, advanced certifications, or unique expertise, and may involve freelance or contract work with high hourly or project-based rates.
What cities are hiring for Commission Computer Support Specialist jobs? Cities with the most Commission Computer Support Specialist job openings:
What are the most commonly searched types of Computer Support Specialist jobs? The most popular types of Computer Support Specialist jobs are:
What states have the most Commission Computer Support Specialist jobs? States with the most job openings for Commission Computer Support Specialist jobs include:
Commission Computer Support Specialist jobs near you

Computer Support Specialist

Na Oiwi Kane

Austin, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Provide Tier II/III technical support to end users by diagnosing, troubleshooting, and resolving complex hardware, software, operating system, and system-related issues.

  • Install, configure, image, deploy, maintain, troubleshoot, relocate, and repair desktops, laptops, printers, handheld devices, and other peripheral equipment.

  • Manage help desk requests, incident reports, and service tickets, ensuring timely resolution, accurate documentation, and appropriate escalation of unresolved issues.

Job description

Overview
Job Summary
Galapagos Federal Systems, LLC is seeking a skilled and customer-focused Computer Support Specialist to join our team. This is an exciting opportunity to work in a collaborative, mission-driven environment supporting critical operational and technical requirements.
The Computer Support Specialist is responsible for providing advanced technical support to end users by diagnosing and resolving hardware, software, and system-related issues. Key responsibilities include configuring, imaging, deploying, and maintaining computer systems, peripherals, and associated equipment to ensure reliable and efficient operations.
In this role, you will also support users through technical guidance and training in hardware, operating systems, and common business applications, including printing, word processing, email, and other productivity tools. The ideal candidate possesses strong troubleshooting skills, excellent customer service abilities, and a commitment to delivering timely and effective technical solutions.
Key Responsibilities
The Computer Support Specialist will:
  • Provide Tier II/III technical support to end users by diagnosing, troubleshooting, and resolving complex hardware, software, operating system, and system-related issues
  • Manage help desk requests, incident reports, and service tickets, ensuring timely resolution, accurate documentation, and appropriate escalation of unresolved issues
  • Respond to user support requests through automated ticketing systems (e.g., Remedy, ITSM) and remote support tools while maintaining high levels of customer service and responsiveness
  • Install, configure, image, deploy, maintain, troubleshoot, relocate, and repair desktops, laptops, printers, handheld devices, and other peripheral equipment
  • Configure and support Microsoft Windows operating systems, Microsoft Office applications (with emphasis on Outlook), and NCES products
  • Provide on-site support for NIPRNET and SIPRNET environments, ensuring mission-critical systems remain operational and prioritizing support for senior leadership and command personnel
  • Perform user account administration, including password resets, access management, permissions support, and Identity and Access Management (IAM) activities
  • Support network connectivity and remote access technologies, including Wi-Fi, VPNs, AirCards, CAC/Smart Card readers, Outlook Web Access, and related communication tools
  • Deploy, maintain, and update Army Golden Master-approved desktop images and office automation software in accordance with organizational standards
  • Conduct routine system maintenance, software installations, updates, patches, backups, and hardware lifecycle management activities
  • Maintain accurate hardware and software inventories and ensure accountability and tracking of assigned IT assets
  • Monitor, track, and report ticket status, system performance metrics, and support trends to leadership
  • Analyze recurring technical issues, identify root causes, and recommend corrective actions and process improvements to enhance system reliability and user satisfaction
  • Support collaborative technologies and mission-support applications, including Jabber, DCO Connect, Google Earth, and other operational tools
  • Develop, document, and implement IT support procedures while ensuring compliance with cybersecurity requirements, organizational policies, and security regulations
  • Collaborate with network engineers, system administrators, cybersecurity teams, and other stakeholders to support projects, system upgrades, and complex troubleshooting efforts
  • Provide daily system status updates and promptly escalate mission-impacting incidents, outages, and cybersecurity concerns to leadership

Requirements
Skills and Experience
The Computer Support Specialist must have:
  • Active Secret Security Clearance with the ability to maintain clearance throughout employment
  • 4+ years of experience providing desktop support, PC maintenance, or end-user technical support in an enterprise environment
  • Experience delivering Tier II/III technical support and resolving complex hardware, software, and system issues
  • Strong knowledge of desktop and laptop hardware, Microsoft Windows operating systems, and enterprise software applications
  • Proficiency with IT Service Management (ITSM) platforms, ticketing systems, and remote support tools
  • Experience supporting Microsoft Office Suite applications, particularly Microsoft Outlook
  • Familiarity with NIPRNET and SIPRNET environments and DoD information technology support practices
  • Knowledge of remote access technologies, including VPNs, CAC/Smart Card authentication, wireless connectivity, and mobile computing solutions
  • Experience supporting cybersecurity initiatives, including IAVA remediation, system patching, vulnerability management, and compliance activities

Education and Certifications
The Computer Support Specialist must meet the following:
Required
  • High school diploma/GED
  • IAT II certifications as specified in DoD 8570.01-M and BBP 05-PR-M-0002

Preferred
  • MS Desktop Support Technician or equivalent certification

Benefits
  • Medical, dental, vision, disability, and life insurance
  • Flexible Spending Accounts
  • 401(k)
  • PTO
  • Paid Parental Leave
  • Tuition reimbursement
  • Paid federal holidays

Security Clearance
A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.
Physical Requirements
Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary.
Company Summary
Headquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.
Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."
Company Employment Statement
Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.
Posted Salary Range
USD $85,000.00 - USD $95,000.00 /Yr.

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