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Overnight Computer Support Specialist Jobs (NOW HIRING)

Na Oiwi Kane

Computer Support Specialist

Austin, TX

The Computer Support Specialist is responsible for providing advanced technical support to end users by diagnosing and resolving hardware, software, and system-related issues. Key responsibilities ...

Eclaro

Computer Support Specialist

Albany, NY

Computer Support Specialist Job Number: 26-00831 Make a difference in your community. ECLARO is looking for a Computer Support Specialist for our client in Albany, NY. ECLARO's client aims to enhance ...

Fedway

Computer Support Specialist

Basking Ridge, NJ · On-site

$21/hr

The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support Duties/Responsibilities: * Supports both computer hardware and ...

Fedway

Computer Support Specialist

Basking Ridge, NJ · On-site

$21/hr

The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support Duties/Responsibilities: * Supports both computer hardware and ...

Eclaro

Computer Support Specialist

Manhattan, NY

$37/hr

Computer Support Specialist Job Number: 26-00938 Make a difference in your community. ECLARO is looking for a Computer Support Specialist for our client in New York, NY. ECLARO's client aims to ...

Datrose, Inc

Computer Support Specialist

Jamaica, NY

$23 - $26/hr

Computer Support Specialist Our client is seeking a Computer Support Specialist for a temporary position (W2 Only) in Jamaica, NY. This is an excellent opportunity for the right individual. If ...

Nexus Staff

Computer Support Specialist

Albany, NY

Computer Support Specialist Employment Type: Contract Work Hours: 40 hrs./week Work site: 100% Onsite Location: One Commerce Plaza, Albany, NY, 12257 Job Duration: 6 Months Closing: 05/22/2026 #CB ...

Tamus

Computer Support Specialist

Texarkana, TX

$15/hr

Job Title Computer Support Specialist Agency Texas A&M University - Texarkana Department Division Of Technology And Distance Education Proposed Minimum Salary $15.00 hourly Job Location Texarkana ...

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How much do overnight computer support specialist jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for overnight computer support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What does an Overnight Computer Support Specialist do?

An Overnight Computer Support Specialist provides technical assistance and support for computer systems, software, and hardware during nighttime hours. They handle troubleshooting issues, resolve user problems, and ensure that systems run smoothly outside of normal business hours. Their responsibilities often include monitoring IT infrastructure, responding to urgent help desk tickets, and performing maintenance tasks that are best done overnight to minimize disruptions. This role is crucial for organizations that operate 24/7 or need after-hours support to maintain business continuity.

What are the key skills and qualifications needed to thrive as an Overnight Computer Support Specialist, and why are they important?

To thrive as an Overnight Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often backed by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems, and monitoring software is crucial for resolving technical issues during off-hours. Strong problem-solving abilities, clear communication, and the capacity to work independently under minimal supervision are valuable soft skills in this role. These competencies ensure timely and effective technical support when resources are limited, maintaining critical business operations overnight.

What is the difference between Overnight Computer Support Specialist vs Help Desk Technician?

AspectOvernight Computer Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentNight shifts, remote or on-siteDay shifts, office or remote
Employer & IndustryIT support companies, 24/7 service providersCorporate IT departments, tech support firms
Search & Comparison IntentNight support roles, 24/7 IT supportDaytime help desk roles, technical support

The Overnight Computer Support Specialist primarily works night shifts providing technical assistance during off-hours, often requiring certifications like CompTIA A+ or Network+. Help Desk Technicians typically work daytime hours, handling user issues in office or remote settings. Both roles involve troubleshooting, but differ mainly in work hours and environment, catering to different employer needs and customer support schedules.

What are some unique challenges faced by Overnight Computer Support Specialists, and how can they be managed?

Overnight Computer Support Specialists often encounter challenges such as working independently with limited immediate supervision and handling urgent technical issues when fewer resources are available. To manage these challenges, it's important to have strong problem-solving skills, be comfortable making decisions autonomously, and maintain clear communication with daytime teams through thorough documentation and shift handovers. Staying proactive about learning and utilizing remote support tools can also help address issues efficiently during off-hours. Additionally, establishing a healthy work-life balance and effective sleep routines is crucial for long-term success in an overnight role.
What cities are hiring for Overnight Computer Support Specialist jobs? Cities with the most Overnight Computer Support Specialist job openings:
What are the most commonly searched types of Computer Support Specialist jobs? The most popular types of Computer Support Specialist jobs are:
What states have the most Overnight Computer Support Specialist jobs? States with the most job openings for Overnight Computer Support Specialist jobs include:
Overnight Computer Support Specialist jobs near you

Computer Support Specialist

Na Oiwi Kane

Austin, TX

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Overview
Job Summary
Galapagos Federal Systems, LLC is seeking a skilled and customer-focused Computer Support Specialist to join our team. This is an exciting opportunity to work in a collaborative, mission-driven environment supporting critical operational and technical requirements.
The Computer Support Specialist is responsible for providing advanced technical support to end users by diagnosing and resolving hardware, software, and system-related issues. Key responsibilities include configuring, imaging, deploying, and maintaining computer systems, peripherals, and associated equipment to ensure reliable and efficient operations.
In this role, you will also support users through technical guidance and training in hardware, operating systems, and common business applications, including printing, word processing, email, and other productivity tools. The ideal candidate possesses strong troubleshooting skills, excellent customer service abilities, and a commitment to delivering timely and effective technical solutions.
Key Responsibilities
The Computer Support Specialist will:
  • Provide Tier II/III technical support to end users by diagnosing, troubleshooting, and resolving complex hardware, software, operating system, and system-related issues
  • Manage help desk requests, incident reports, and service tickets, ensuring timely resolution, accurate documentation, and appropriate escalation of unresolved issues
  • Respond to user support requests through automated ticketing systems (e.g., Remedy, ITSM) and remote support tools while maintaining high levels of customer service and responsiveness
  • Install, configure, image, deploy, maintain, troubleshoot, relocate, and repair desktops, laptops, printers, handheld devices, and other peripheral equipment
  • Configure and support Microsoft Windows operating systems, Microsoft Office applications (with emphasis on Outlook), and NCES products
  • Provide on-site support for NIPRNET and SIPRNET environments, ensuring mission-critical systems remain operational and prioritizing support for senior leadership and command personnel
  • Perform user account administration, including password resets, access management, permissions support, and Identity and Access Management (IAM) activities
  • Support network connectivity and remote access technologies, including Wi-Fi, VPNs, AirCards, CAC/Smart Card readers, Outlook Web Access, and related communication tools
  • Deploy, maintain, and update Army Golden Master-approved desktop images and office automation software in accordance with organizational standards
  • Conduct routine system maintenance, software installations, updates, patches, backups, and hardware lifecycle management activities
  • Maintain accurate hardware and software inventories and ensure accountability and tracking of assigned IT assets
  • Monitor, track, and report ticket status, system performance metrics, and support trends to leadership
  • Analyze recurring technical issues, identify root causes, and recommend corrective actions and process improvements to enhance system reliability and user satisfaction
  • Support collaborative technologies and mission-support applications, including Jabber, DCO Connect, Google Earth, and other operational tools
  • Develop, document, and implement IT support procedures while ensuring compliance with cybersecurity requirements, organizational policies, and security regulations
  • Collaborate with network engineers, system administrators, cybersecurity teams, and other stakeholders to support projects, system upgrades, and complex troubleshooting efforts
  • Provide daily system status updates and promptly escalate mission-impacting incidents, outages, and cybersecurity concerns to leadership

Requirements
Skills and Experience
The Computer Support Specialist must have:
  • Active Secret Security Clearance with the ability to maintain clearance throughout employment
  • 4+ years of experience providing desktop support, PC maintenance, or end-user technical support in an enterprise environment
  • Experience delivering Tier II/III technical support and resolving complex hardware, software, and system issues
  • Strong knowledge of desktop and laptop hardware, Microsoft Windows operating systems, and enterprise software applications
  • Proficiency with IT Service Management (ITSM) platforms, ticketing systems, and remote support tools
  • Experience supporting Microsoft Office Suite applications, particularly Microsoft Outlook
  • Familiarity with NIPRNET and SIPRNET environments and DoD information technology support practices
  • Knowledge of remote access technologies, including VPNs, CAC/Smart Card authentication, wireless connectivity, and mobile computing solutions
  • Experience supporting cybersecurity initiatives, including IAVA remediation, system patching, vulnerability management, and compliance activities

Education and Certifications
The Computer Support Specialist must meet the following:
Required
  • High school diploma/GED
  • IAT II certifications as specified in DoD 8570.01-M and BBP 05-PR-M-0002

Preferred
  • MS Desktop Support Technician or equivalent certification

Benefits
  • Medical, dental, vision, disability, and life insurance
  • Flexible Spending Accounts
  • 401(k)
  • PTO
  • Paid Parental Leave
  • Tuition reimbursement
  • Paid federal holidays

Security Clearance
A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.
Physical Requirements
Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary.
Company Summary
Headquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.
Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."
Company Employment Statement
Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.
Posted Salary Range
USD $85,000.00 - USD $95,000.00 /Yr.

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