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Hourly Computer Support Specialist Jobs (NOW HIRING)

This is a full-time position, paid hourly. There are alternating shifts throughout the day with other members of the team. The Computer Support Specialist position is an addition to Fedway's Sales ...

Computer Support Specialist Job Number: 26-00831 Make a difference in your community. ECLARO is looking for a Computer Support Specialist for our client in Albany, NY. ECLARO's client aims to enhance ...

This is a full-time position, paid hourly. There are alternating shifts throughout the day with other members of the team. The Computer Support Specialist position is an addition to Fedway's Sales ...

Job Title Computer Support Specialist Agency Texas A&M University - Texarkana Department Division Of Technology And Distance Education Proposed Minimum Salary $15.00 hourly Job Location Texarkana ...

Under the general supervision of the IT Director, the IT Computer Support Specialist I provides ... WAGE: $20.00/hourly BENEFITS: Lake County offers excellent benefits! *This position will remain ...

Under the general supervision of the IT Director, the IT Computer Support Specialist I provides ... WAGE: $20.00/hourly BENEFITS: Lake County offers excellent benefits! *This position will remain ...

Computer Support Specialist Employment Type: Contract Work Hours: 40 hrs./week Work site: 100% Onsite Location: One Commerce Plaza, Albany, NY, 12257 Job Duration: 6 Months Closing: 05/22/2026 #CB ...

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Hourly Computer Support Specialist information

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$15

$26

$42

How much do hourly computer support specialist jobs pay per hour?

As of May 30, 2026, the average hourly pay for hourly computer support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Hourly Computer Support Specialist, and why are they important?

To excel as an Hourly Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and customer service, typically supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These competencies ensure quick and accurate support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by Hourly Computer Support Specialists, and how can they be effectively managed?

Hourly Computer Support Specialists often face the challenge of balancing multiple support tickets while meeting response time expectations. Managing high call volumes and troubleshooting diverse technical issues can be demanding, especially during peak periods. Effective time management, clear communication with users, and utilizing a knowledge base for recurring problems are key strategies for success. Regular collaboration with team members and staying updated on the latest software and hardware developments also help specialists address issues efficiently and provide quality support.

What does an Hourly Computer Support Specialist do?

An Hourly Computer Support Specialist provides technical assistance to users who are experiencing issues with their computer systems, software, or hardware. Their responsibilities include troubleshooting problems, installing or updating software, setting up equipment, and answering technical questions. They often work on an as-needed basis, responding to support tickets or requests as they arise. This role may involve working remotely or on-site, depending on the employer's needs. Good communication and problem-solving skills are essential for success in this position.

What is the difference between Hourly Computer Support Specialist vs Help Desk Technician?

AspectHourly Computer Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI certifications (commonly preferred)
Work EnvironmentOn-site or remote support for individual users or small businessesHelp desk or call center environment supporting end-users
Employer & Industry UsageIT service providers, small businesses, corporate IT departmentsIT support centers, corporate help desks, tech support companies

Both roles involve troubleshooting hardware and software issues, but the Hourly Computer Support Specialist often provides more personalized, on-demand support, while Help Desk Technicians typically handle incoming support requests in a structured environment. The roles overlap in certifications and work settings, making them closely related but distinct in scope and daily tasks.

What cities are hiring for Hourly Computer Support Specialist jobs? Cities with the most Hourly Computer Support Specialist job openings:
What are the most commonly searched types of Computer Support Specialist jobs? The most popular types of Computer Support Specialist jobs are:
What states have the most Hourly Computer Support Specialist jobs? States with the most job openings for Hourly Computer Support Specialist jobs include:

Computer Support Specialist

Fedway

Basking Ridge, NJ

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Fedway is New Jersey's leading wine and spirits distributor. Servicing over 7,000 restaurants, clubs, taverns and retail stores in New Jersey. We market products that cover every category of the beverage alcohol industry and represent the world's leading distillers, wineries and importers. Our team of managers, sales agents and customer service representatives are here to ensure that you come first.

Fedway Associates is seeking a Computer Support Specialist to join our Tech Support Team.

This is a full-time position, paid hourly. There are alternating shifts throughout the day with other members of the team. The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support

Duties/Responsibilities:

  • Supports both computer hardware and software applications.
  • Configures and sets up equipment including, but not limited to, desktops, laptops, printers, desk phones, and mobile devices.
  • Assists users by answering questions and providing support promptly.
  • Provides problem resolution, reassigning or escalating advanced inquiries to appropriate technicians or staff.
  • Records data are required to analyze and track problems to the final solution.
  • Prepares and presents reports related to IT problems and help desk activity for management review and action.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Windows and Microsoft Office 
  • Excellent organizational skills and attention to detail.
  • Excellent interpersonal skills.
  • Ability to explain technical information in understandable language to nontechnical staff members.
  • Confidence to work independently and self-motivated.

Education and Experience:

  • Associates Degree or Technical School/Training 
  • 2-3 Years prior work experience is required 

Physical Requirements:

  • Prolonged periods are sitting at a desk and working on a computer.
  • Must be able to lift approximately 15 pounds at times.      

Compensation


• pay starts at $21 an hour
• Annual bonus opportunity

Benefits
• 401K
• Paid holidays
• PTO
• Vacation Time
• Medical, dental, vision, life insurance