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Hourly Computer Support Specialist Jobs (NOW HIRING)

Client support for personnel assigned to AFSFC Detachment 3. Services provided by the contractor can be broken into two segments, directed network support and customer service. As Defense Information ...

Title: Tier II Computer Support Specialist Location: Washington, DC Schedule: Full-time, onsite Monday-Friday Salary: $108,000 - $125,000 We are seeking an experienced Tier II Computer Support ...

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Hourly Computer Support Specialist information

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How much do hourly computer support specialist jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for hourly computer support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Hourly Computer Support Specialist vs Help Desk Technician?

AspectHourly Computer Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI certifications (commonly preferred)
Work EnvironmentOn-site or remote support for individual users or small businessesHelp desk or call center environment supporting end-users
Employer & Industry UsageIT service providers, small businesses, corporate IT departmentsIT support centers, corporate help desks, tech support companies

Both roles involve troubleshooting hardware and software issues, but the Hourly Computer Support Specialist often provides more personalized, on-demand support, while Help Desk Technicians typically handle incoming support requests in a structured environment. The roles overlap in certifications and work settings, making them closely related but distinct in scope and daily tasks.

What does an Hourly Computer Support Specialist do?

An Hourly Computer Support Specialist provides technical assistance to users who are experiencing issues with their computer systems, software, or hardware. Their responsibilities include troubleshooting problems, installing or updating software, setting up equipment, and answering technical questions. They often work on an as-needed basis, responding to support tickets or requests as they arise. This role may involve working remotely or on-site, depending on the employer's needs. Good communication and problem-solving skills are essential for success in this position.

What are some common challenges faced by Hourly Computer Support Specialists, and how can they be effectively managed?

Hourly Computer Support Specialists often face the challenge of balancing multiple support tickets while meeting response time expectations. Managing high call volumes and troubleshooting diverse technical issues can be demanding, especially during peak periods. Effective time management, clear communication with users, and utilizing a knowledge base for recurring problems are key strategies for success. Regular collaboration with team members and staying updated on the latest software and hardware developments also help specialists address issues efficiently and provide quality support.

What are the key skills and qualifications needed to thrive as an Hourly Computer Support Specialist, and why are they important?

To excel as an Hourly Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and customer service, typically supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These competencies ensure quick and accurate support, leading to higher user satisfaction and efficient IT operations.
What cities are hiring for Hourly Computer Support Specialist jobs? Cities with the most Hourly Computer Support Specialist job openings:
What are the most commonly searched types of Computer Support Specialist jobs? The most popular types of Computer Support Specialist jobs are:
What states have the most Hourly Computer Support Specialist jobs? States with the most job openings for Hourly Computer Support Specialist jobs include:
Computer Support Specialist

Computer Support Specialist

E-Logic INC

Houston, TX

Full-time

Re-posted 20 days ago


Job description

Services and deliverables shall include the following: Installation, Troubleshooting, configuration, and patching of Non-Classified Internet Protocol Router Network (NIPR) Infrastructure and associated devices to include Department of Defense (DoD) approved peripheral devices. Administration of SharePoint, Air Force Teams, and other DoD approved collaborative environments. Initial user training on DoD approved systems and peripheral devices. Client support for personnel assigned to AFSFC Detachment 3.

Services provided by the contractor can be broken into two segments, directed network support and customer service.

As Defense Information System Agency (DISA) identifies issues relating to software programs such as security patches and hardware changes or upgrades, the agency will receive implementation guidance.

This position must keep up-to-date with emerging standards and technologies that impact United States Army and Air Force systems and infrastructure to include but not limited to:

· Current Operating Systems, such as Windows 10

· Internet Protocol Version 6.0 (IPv6)

· Global Information Grid (GIG)

· The two most recent Air Force-approved Standard Desktop Configuration (SDC)

· Information Systems Security Officer (ISSO)

· IAO Express

· AFNET Client Service Technician

  • Help desk: 1 year (Preferred)
  • Windows: 1 year (Preferred)
  • Fort Bliss, TX 79916: Reliably commute or planning to relocate before starting work
  • NACI/SF85 Certification
  • Security +
  • A+ CE
  • Network +CE
  • IA Certification
  • AFMAN 33-285
  • Cybersecurity Workforce Improvement Program