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Hourly Computer Support Specialist Jobs (NOW HIRING)

The role of Computer Support Specialist involves supporting day-to-day activities related to the City's information technology end user interface, including installing, troubleshooting, and ...

Assists with training of other Computer Support Specialists. * Triage, troubleshoot, and resolve virtual (shared and dedicated) desktop related environment issues (e.g., attached storage, networking)

Computer Support Specialist V Location: Transformation and Training Command (T2COM) Austin, Texas Status: Full-Time FLSA Category: Exempt Tribalco is actively seeking an experienced and highly ...

Computer Support Specialist V Location: Transformation and Training Command (T2COM) Austin, Texas Status: Full-Time FLSA Category: Exempt Tribalco is actively seeking an experienced and highly ...

The Computer User Support Specialist provides front-line technical support to end users on a variety of IT and communication systems. This position is responsible for troubleshooting hardware ...

The Computer User Support Specialist provides front-line technical support to end users on a variety of IT and communication systems. This position is responsible for troubleshooting hardware ...

Computer Support Specialist III Location: Transformation and Training Command (T2COM) Austin, Texas Status: Full-Time / Temporary FLSA Category: Exempt Tribalco is actively seeking an experienced and ...

Computer Support Specialist III Location: Transformation and Training Command (T2COM) Austin, Texas Status: Full-Time / Temporary FLSA Category: Exempt Tribalco is actively seeking an experienced and ...

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Hourly Computer Support Specialist information

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$15

$26

$42

How much do hourly computer support specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for hourly computer support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What does an hourly computer support specialist do?

An Hourly Computer Support Specialist provides technical assistance to users who are experiencing issues with their computer systems, software, or hardware. Their responsibilities include troubleshooting problems, installing or updating software, setting up equipment, and answering technical questions. They often work on an as-needed basis, responding to support tickets or requests as they arise. This role may involve working remotely or on-site, depending on the employer's needs. Good communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as an hourly computer support specialist, and why are they important?

To excel as an Hourly Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and customer service, typically supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These competencies ensure quick and accurate support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by hourly computer support specialists, and how can they be effectively managed?

Hourly Computer Support Specialists often face the challenge of balancing multiple support tickets while meeting response time expectations. Managing high call volumes and troubleshooting diverse technical issues can be demanding, especially during peak periods. Effective time management, clear communication with users, and utilizing a knowledge base for recurring problems are key strategies for success. Regular collaboration with team members and staying updated on the latest software and hardware developments also help specialists address issues efficiently and provide quality support.

What is the difference between Hourly Computer Support Specialist vs Help Desk Technician?

AspectHourly Computer Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI certifications (commonly preferred)
Work EnvironmentOn-site or remote support for individual users or small businessesHelp desk or call center environment supporting end-users
Employer & Industry UsageIT service providers, small businesses, corporate IT departmentsIT support centers, corporate help desks, tech support companies

Both roles involve troubleshooting hardware and software issues, but the Hourly Computer Support Specialist often provides more personalized, on-demand support, while Help Desk Technicians typically handle incoming support requests in a structured environment. The roles overlap in certifications and work settings, making them closely related but distinct in scope and daily tasks.

What cities are hiring for Hourly Computer Support Specialist jobs?

Cities with the most Hourly Computer Support Specialist job openings:

What are the most commonly searched types of Computer Support Specialist jobs?

The most popular types of Computer Support Specialist jobs are:

What states have the most Hourly Computer Support Specialist jobs?

States with the most job openings for Hourly Computer Support Specialist jobs include:

What are popular job titles related to Hourly Computer Support Specialist jobs?

For Hourly Computer Support Specialist jobs, the most frequently searched job titles are:

Computer Support Specialist

Beloit, WI

Global Data Consultants
IT Services • 201 - 500 employees

Full-time

Posted 15 days ago


Job description

Overview

GDC IT Solutions is currently seeking a Computer Support Specialist in Beloit, WI.

Position Overview

We are seeking a detail-oriented and customer-focused Customer Support Specialist to provide technical and application support across a multi-site environment. This role involves troubleshooting hardware, software, and network issues while supporting a wide range of business applications. The ideal candidate has a strong IT support background and is comfortable working in a Windows-based environment with modern and legacy systems.

Responsibilities
  • Provide front-line technical support to end users via phone, email, and ticketing systems
  • Troubleshoot and resolve hardware, software, and network-related issues
  • Support Dell workstations running primarily Windows 11 Pro, with some legacy Windows 10 systems
  • Manage user accounts, permissions, and password resets using Active Directory
  • Support connectivity issues including VPN and network troubleshooting (Meraki/Cisco environments)
  • Install, configure, and maintain desktops, peripherals, and applications
  • Assist with VoIP system setup and support
  • Provide support for a variety of business applications, including ERP, manufacturing, and CAD systems (training provided as needed)
  • Document incidents, solutions, and procedures in help desk systems
  • Travel to support multiple locations when necessary
  • Maintain and track IT equipment and inventory
  • Collaborate with vendors and internal teams to resolve complex issues
  • Assist with IT security efforts including phishing testing and audit support
     

Minimum Qualifications
  • Associate's or Bachelor's Degree in related field
  • Experience in help desk, desktop support, or customer support roles
  • Strong knowledge of Windows operating systems (Windows 10 & Windows 11)
  • Hands-on experience with Active Directory
  • Familiarity with networking fundamentals (LAN, VPN, security basics)
  • Experience supporting hardware in a Dell workstation environment
  • Ability to troubleshoot issues independently and efficiently
  • Strong customer service and communication skills

Preferred Experience 

  • Experience with Meraki (Cisco-based) network environments
  • Exposure to ERP, CAD, or manufacturing software systems
  • Familiarity with VoIP systems and IT hardware installations
  • Experience working in multi-site or field support environments
  • Knowledge of IT compliance, audits, or security practices

What We Do:

GDC is a full-service IT Staffing and Solutions company specializing in the areas of IT talent placement, application development, multilingual service desk, networking and infrastructure, business intelligence, and project management.

Why Work for GDC?

  • Cutting Edge Technology and Innovation
  • Career Growth Opportunities
  • Employee-Centric Environment
  • Comprehensive Benefits Package
  • Holiday and Vacation

Equal Opportunity Workplace:

GDC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.

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© Global Data Consultants, PA USA

Qualifications:
  • Associate's or Bachelor's Degree in related field
  • Experience in help desk, desktop support, or customer support roles
  • Strong knowledge of Windows operating systems (Windows 10 & Windows 11)
  • Hands-on experience with Active Directory
  • Familiarity with networking fundamentals (LAN, VPN, security basics)
  • Experience supporting hardware in a Dell workstation environment
  • Ability to troubleshoot issues independently and efficiently
  • Strong customer service and communication skills
Education:UNAVAILABLEEmployment Type: UNAVAILABLE