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Hourly Computer Support Specialist Jobs (NOW HIRING)

Consertus, Inc.

Computer Support Specialist

Chicago, IL · On-site

$70K - $88K/yr

As a Computer Support Specialist, you will Provide support of information technology (I.T.) operations and controls for the Chicago Airports Residential Sound Insulation RSIP (RSIP), including ...

ASRC

Computer Support Specialist

Anchorage, AK

A Computer Support Specialist I is responsible for providing technical support and assistance. They interact with customers by phone or in-person to resolve their computer problems related to ...

SafeHorizon

Computer Support Specialist

Manhattan, NY · On-site

$25.83 - $27.48/hr

Supports and maintains user account information including rights, security and systems groups ... Hiring Range: $25.83 - $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits:

CYNET SYSTEMS

Computer Support Specialist

Albany, NY · On-site

$24 - $26/hr

Search computer records/databases and interpret them in connection with inquiries. * Evaluate ... S. states and Canada, we support thousands of consultants through our expansive, high-performing ...

CYNET SYSTEMS

Computer Support Specialist

Jamaica, NY · On-site

$22 - $24/hr

Provide technical assistance to computer system users. * Answer questions or resolve computer ... S. states and Canada, we support thousands of consultants through our expansive, high-performing ...

Eclaro

Computer Support Specialists

Jamaica, NY

Computer Support Specialists Job Number: 26-00887 Make a difference in your community. ECLARO is looking for a Computer Support Specialists for our client in Jamaica, NY. ECLARO's client aims to ...

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How much do hourly computer support specialist jobs pay per hour?

As of May 31, 2026, the average hourly pay for hourly computer support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Hourly Computer Support Specialist, and why are they important?

To excel as an Hourly Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and customer service, typically supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These competencies ensure quick and accurate support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by Hourly Computer Support Specialists, and how can they be effectively managed?

Hourly Computer Support Specialists often face the challenge of balancing multiple support tickets while meeting response time expectations. Managing high call volumes and troubleshooting diverse technical issues can be demanding, especially during peak periods. Effective time management, clear communication with users, and utilizing a knowledge base for recurring problems are key strategies for success. Regular collaboration with team members and staying updated on the latest software and hardware developments also help specialists address issues efficiently and provide quality support.

What does an Hourly Computer Support Specialist do?

An Hourly Computer Support Specialist provides technical assistance to users who are experiencing issues with their computer systems, software, or hardware. Their responsibilities include troubleshooting problems, installing or updating software, setting up equipment, and answering technical questions. They often work on an as-needed basis, responding to support tickets or requests as they arise. This role may involve working remotely or on-site, depending on the employer's needs. Good communication and problem-solving skills are essential for success in this position.

What is the difference between Hourly Computer Support Specialist vs Help Desk Technician?

AspectHourly Computer Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI certifications (commonly preferred)
Work EnvironmentOn-site or remote support for individual users or small businessesHelp desk or call center environment supporting end-users
Employer & Industry UsageIT service providers, small businesses, corporate IT departmentsIT support centers, corporate help desks, tech support companies

Both roles involve troubleshooting hardware and software issues, but the Hourly Computer Support Specialist often provides more personalized, on-demand support, while Help Desk Technicians typically handle incoming support requests in a structured environment. The roles overlap in certifications and work settings, making them closely related but distinct in scope and daily tasks.

What cities are hiring for Hourly Computer Support Specialist jobs? Cities with the most Hourly Computer Support Specialist job openings:
What are the most commonly searched types of Computer Support Specialist jobs? The most popular types of Computer Support Specialist jobs are:
What states have the most Hourly Computer Support Specialist jobs? States with the most job openings for Hourly Computer Support Specialist jobs include:
Hourly Computer Support Specialist jobs near you
Computer Support Specialist

Computer Support Specialist

CACI International, Inc.

Suitland, MD • On-site

$50.50K - $101.10K/yr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

Job Title: Computer Support Specialist
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
* * *
The Opportunity:
CACI is seeking a skilled and experienced Computer Support Specialist (Level 2) to join our dynamic team to support a DoD client in Suitland, MD. The ideal candidate will provide advanced technical support for our organization's hardware and software infrastructure, ensuring optimal performance and minimal downtime. This role requires strong problem-solving skills, excellent customer service, and the ability to work in a fast-paced environment.
Responsibilities:
  • Hardware Maintenance and Repair:

  • Perform maintenance and repair of hardware in a Windows, Linux, and UNIX-based infrastructure.

  • Diagnose and resolve complex hardware issues to ensure system reliability and performance.

  • Service Management:

  • Manage and resolve tickets within the Service Now Action Request System or equivalent.

  • Ensure timely and effective resolution of technical issues reported by end-users.

  • Customer Service:

  • Provide excellent customer service to internal and external customers.

  • Communicate technical information clearly and concisely in both oral and written forms.

  • Documentation:

  • Maintain strong documentation skills to record procedures, solutions, and knowledge for future reference.

  • Create and update technical documentation as needed.

  • System Management:

  • Utilize tools such as System Center Configuration Manager (SCCM) for system management and deployment.

  • Implement and maintain best practices for system configuration and management.

  • VTC and Projector Technology:

  • Support and troubleshoot video projector and Video Teleconferencing (VTC) technology.

  • Ensure VTC equipment is functioning correctly for meetings and presentations.

Qualifications:
Qualifications:
  • Education and Experience:

  • High School Diploma or GED required.

  • Minimum of 5 years of experience in hardware maintenance and repair within a Windows, Linux, and UNIX-based infrastructure.

  • Minimum of 5 years' experience with the Service Now Action Request System or equivalent.

  • Skills:

  • Excellent customer service skills.

  • Strong problem-solving abilities.

  • Effective oral and written communication skills.

  • Proficient documentation skills.

  • Familiarity with System Center Configuration Manager (SCCM).

  • Knowledgeable in video projector and Video Teleconferencing (VTC) technology.

  • Certifications:

  • Must hold at least one of the following certifications:

  • CompTIA A+

  • CompTIA Security+

  • CompTIA IT Fundamentals+

Additional Requirements:
  • Active TS/SCI clearance is mandatory.

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$50,500 - $101,100
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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