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Senior Computer Support Specialist Jobs (NOW HIRING)

Na Oiwi Kane

Computer Support Specialist

Austin, TX · On-site

$85K - $90K/yr

Experience providing Tier II/III or senior-level technical support within an enterprise environment ... Computer Support Specialist must meet the following: Required * High school diploma/GED * DoD 8570 ...

Potawatomi Federal Solutions, LLC

Computer Support Specialist Location: Ft. Detrick, MD Clearance: ***Active DoD Secret security clearance is required*** FLSA Classification: Exempt - Salaried Employment Class: Full Time Regular ...

Fedway

Computer Support Specialist

Basking Ridge, NJ · On-site

$21/hr

The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support Duties/Responsibilities: * Supports both computer hardware and ...

Potawatomi Federal Solutions, LLC

Computer Support Specialist Location: Ft. Detrick, MD Clearance: ***Active DoD Secret security clearance is required*** FLSA Classification: Exempt - Salaried Employment Class: Full Time Regular ...

Leidos

Computer Support Specialist

Crane, IN · On-site

$52K - $94K/yr

Computer Support Specialist Location: Crane, Indiana Security Clearance: Active TS/SCI Required Leidos is seeking a Computer Support Specialist to join our team in Crane, Indiana. In this role, you ...

Leidos

Computer Support Specialist

Suitland, MD · On-site

$52K - $94K/yr

Computer Support Specialist Location: Suitland, MD Security Clearance: Active TS/SCI Required Leidos is seeking a Computer Support Specialist to join our team in Suitland, MD. In this role, you will ...

Leidos

Computer Support Specialist

Suitland, MD · On-site

$52K - $94K/yr

Computer Support Specialist Location: Suitland, MD Security Clearance: Active TS/SCI Required Leidos is seeking a Computer Support Specialist to join our team in Suitland, MD. In this role, you will ...

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Senior Computer Support Specialist information

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$35.5K

$107.6K

$117.5K

How much do senior computer support specialist jobs pay per year?

As of Sep 1, 2026, the average yearly pay for senior computer support specialist in the United States is $107,582.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a senior computer support specialist?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.

How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How much does a senior computer support specialist make per hour?

A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.
More about Senior Computer Support Specialist jobs

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Cities with the most Senior Computer Support Specialist job openings:

What are the most commonly searched types of Computer Support Specialist jobs?

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What states have the most Senior Computer Support Specialist jobs?

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Senior Computer Support Specialist jobs near you
Infographic showing various Senior Computer Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $107,582 per year, or $51.7 per hour.

Computer Support Specialist

Na Oiwi Kane

Austin, TX • On-site

$85K - $90K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Overview
Job Summary
Galapagos Federal Systems, LLC is seeking a skilled and motivated Computer Support Specialist to provide technical support for mission-critical operations in a fast-paced, customer-focused environment.
The Computer Support Specialist will diagnose and resolve hardware and software issues; configure, image, deploy, maintain, and repair computer systems and peripherals; and provide end-user training on operating systems and standard business applications.
The ideal candidate will have strong technical troubleshooting and customer service skills, with experience responding to support requests through phone, email, remote support tools, and ticketing systems. This role also supports on-site troubleshooting and user account management in accordance with organizational policies.
Key Responsibilities
The Computer Support Specialist will:
  • Provide advanced technical support by diagnosing and resolving complex hardware, software, and end-user issues
  • Configure, image, deploy, maintain, troubleshoot, and repair desktop and laptop computers and peripheral devices
  • Respond to service requests through phone, email, web portals, remote support tools, and automated ticketing systems
  • Perform on-site troubleshooting and hands-on technical support as required
  • Provide end-user training and guidance on hardware, operating systems, and standard business applications, including email, word processing, and printing
  • Manage user accounts and system access in accordance with organizational policies and security requirements
  • Accurately document incidents, troubleshooting activities, resolutions, and system changes within the ticketing system

Requirements
Skills and Experience
The Computer Support Specialist must have:
  • Active Secret security clearance
  • 4+ years of experience performing PC maintenance, desktop support, or related IT support functions
  • Advanced knowledge of desktop and laptop hardware, operating systems, peripheral devices, and enterprise software applications
  • Experience providing Tier II/III or senior-level technical support within an enterprise environment
  • Proficiency with remote support tools and IT Service Management (ITSM) or automated ticketing systems
  • Demonstrated ability to diagnose, troubleshoot, and resolve complex hardware and software issues

Education and Certifications
The Computer Support Specialist must meet the following:
Required
  • High school diploma/GED
  • DoD 8570.01-M-compliant IAT II certification, as specified in BBP 05-PR-M-0002

Benefits
  • Medical, dental, vision, disability, and life insurance
  • Flexible Spending Accounts
  • 401(k)
  • PTO
  • Paid Parental Leave
  • Tuition reimbursement
  • Paid federal holidays

Security Clearance
A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.
Physical Requirements
Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary.
Company Summary
Headquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.
Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."
Company Employment Statement
Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.
Posted Salary Range
USD $85,000.00 - USD $90,000.00 /Yr.

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