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Senior Computer Support Specialist Jobs (NOW HIRING)

Consertus

Computer Support Specialist

Chicago, IL · On-site

The Computer Support Specialist will provide IT operations support, including database management, end-user assistance, and hardware/software maintenance for the Chicago Airports Residential Sound ...

Consertus, Inc.

Computer Support Specialist

Chicago, IL · On-site

$70K - $88K/yr

As a Computer Support Specialist, you will Provide support of information technology (I.T.) operations and controls for the Chicago Airports Residential Sound Insulation RSIP (RSIP), including ...

Netrix Global

Sr Computer Support Analyst

Chicago, IL · On-site

Netrix Global is an award-winning provider of cybersecurity and end-to-end IT services, seeking a Sr Computer Support Analyst with strong backend engineering experience. This role focuses on device ...

ASRC

Computer Support Specialist

Anchorage, AK · On-site

A Computer Support Specialist I is responsible for providing technical support and assistance. They interact with customers by phone or in-person to resolve their computer problems related to ...

CYNET SYSTEMS

Computer Support Specialist

Jamaica, NY · On-site

$22 - $24/hr

Provide technical assistance to computer system users. * Answer questions or resolve computer ... S. states and Canada, we support thousands of consultants through our expansive, high-performing ...

CYNET SYSTEMS

Computer Support Specialist

New York, NY · On-site

$24 - $25/hr

Pay Range: $24/hr - $25/hr Requirement/Must Have: * 1+ years of experience in technical support or ... Skills: * Knowledge of computer hardware, software, operating systems, and networks. * Good ...

Eclaro

Computer Support Specialists

Jamaica, NY

Computer Support Specialists Job Number: 26-00887 Make a difference in your community. ECLARO is looking for a Computer Support Specialists for our client in Jamaica, NY. ECLARO's client aims to ...

Eclaro

Computer Support Specialists

Jamaica, NY

Computer Support Specialists Job Number: 26-00887 Make a difference in your community. ECLARO is looking for a Computer Support Specialists for our client in Jamaica, NY. ECLARO's client aims to ...

CYNET SYSTEMS

Computer Support Specialist

Albany, NY · On-site

$24 - $26/hr

Search computer records/databases and interpret them in connection with inquiries. * Evaluate ... S. states and Canada, we support thousands of consultants through our expansive, high-performing ...

SafeHorizon

Computer Support Specialist

Manhattan, NY · On-site

$25.83 - $27.48/hr

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. * Documents, maintains, upgrades or replaces hardware and software systems. * Supports and ...

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Senior Computer Support Specialist information

See salary details

$35.5K

$107.6K

$117.5K

How much do senior computer support specialist jobs pay per year?

As of Jun 9, 2026, the average yearly pay for senior computer support specialist in the United States is $107,582.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Computer Support Specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How does a Senior Computer Support Specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are Senior Computer Support Specialists?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
More about Senior Computer Support Specialist jobs
What cities are hiring for Senior Computer Support Specialist jobs? Cities with the most Senior Computer Support Specialist job openings:
What are the most commonly searched types of Computer Support Specialist jobs? The most popular types of Computer Support Specialist jobs are:
What states have the most Senior Computer Support Specialist jobs? States with the most job openings for Senior Computer Support Specialist jobs include:
What job categories do people searching Senior Computer Support Specialist jobs look for? The top searched job categories for Senior Computer Support Specialist jobs are:
Senior Computer Support Specialist jobs near you
Infographic showing various Senior Computer Support Specialist job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 90% Full Time, 6% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $107,582 per year, or $51.7 per hour.
Addison- Computer Support Specialist

Addison- Computer Support Specialist

Catapult Solutions Group

Dallas, TX • On-site

Contractor

Posted 28 days ago

Job description

Job Title: Computer Support Specialist - Microsoft 365 / Intune
Location: Addison, TX (Onsite - 5 days per week)
Employment Type: Long-Term Contract (Contract with potential to extend or convert)
Experience: 2-4 years
Company Overview
Our client is one of the fastest-growing data center developers and operators in North America, delivering hyperscale and enterprise-grade infrastructure solutions for leading technology organizations. They operate large, mission-critical campuses where reliability, uptime, and customer service are core to their culture, and they invest in developing their technical staff as they scale.
Role Summary
The Computer Support Specialist will serve as an onsite, frontline technical resource supporting end users in an enterprise data center and corporate office environment. You will handle day-to-day desktop support while gaining and expanding experience with Microsoft 365, Intune, and Entra ID.
Key Responsibilities
  • Provide onsite desktop support for Windows and macOS workstations, laptops, and mobile devices.
  • Diagnose and resolve hardware and software issues, including OS, applications, and peripherals (printers, scanners, monitors).
  • Administer Microsoft 365 user accounts, mailboxes, and access permissions using Entra ID / Azure AD.
  • Support endpoint imaging, deployment, and lifecycle management using tools such as Intune or similar endpoint platforms.
  • Troubleshoot basic networking and connectivity issues (VPN, DNS, wireless, TCP/IP).
  • Manage and resolve tickets using an ITSM platform (ServiceNow, Jira, or equivalent), maintaining SLA compliance.
  • Assist with user onboarding and offboarding - provisioning accounts, assigning licenses, and preparing hardware.
  • Create and maintain technical documentation, how-to guides, and knowledge base articles to standardize support.
  • Communicate clearly with end users at all technical levels and provide white-glove support where needed.
Required Qualifications
  • 2-4 years of experience in desktop support, help desk, or IT support roles in a professional environment.
  • Hands-on experience supporting Windows 10/11; basic macOS support is a plus.
  • Working knowledge of Microsoft 365 and Entra ID / Azure AD for user and license administration.
  • Exposure to or practical experience with Intune or similar endpoint management tools (SCCM, Jamf, etc.).
  • Familiarity with an ITSM/ticketing system such as ServiceNow, Cherwell, Jira, or equivalent.
  • Strong customer service mindset and clear verbal and written communication skills.
Preferred Skills
  • CompTIA A+, Network+, or similar entry-level IT certifications.
  • Experience in a data center, enterprise technology, or other mission-critical environment.
  • Exposure to PowerShell or other scripting languages for automation.

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