ZipRecruiter

Log In

1

Senior Computer Support Specialist Jobs (NOW HIRING)

CYNET SYSTEMS

Computer Support Specialist

Albany, NY · On-site

$28 - $30/hr

Exposure to financial systems or enterprise support environments. * Some college coursework. * Computer science-related education is preferred. Qualification and Education: * A high school diploma is ...

Datrose, Inc

Computer support Specialists

Albany, NY

$20 - $26/hr

Computer Support Specialist Our client is seeking a Client Support Specialist for a temporary position (W2 Only) in Albany, NY . This is an excellent opportunity for the right individual. If ...

New

E-Logic INC

Computer Support Specialist

Houston, TX

Client support for personnel assigned to AFSFC Detachment 3. Services provided by the contractor can be broken into two segments, directed network support and customer service. As Defense Information ...

Yellowstone County

$23.07 - $27.14/hr

Class Specifications | IT Computer Support Specialist (E) | Class Spec Details Examples of Duties ... Begins to develop a basic understanding of local-and wide-area networks and assist senior staff in ...

previous page

Showing results 41-60

All JobsComputer Support Specialist JobsSenior Computer Support Specialist Jobs

Senior Computer Support Specialist information

See salary details

$35.5K

$107.6K

$117.5K

How much do senior computer support specialist jobs pay per year?

As of Jul 25, 2026, the average yearly pay for senior computer support specialist in the United States is $107,582.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a senior support specialist do?

A senior computer support specialist provides advanced technical assistance to users, troubleshooting hardware, software, and network issues. They often diagnose complex problems, install and configure systems, and may mentor junior staff while using tools like remote support software and maintaining documentation. This role typically requires strong problem-solving skills and relevant certifications such as CompTIA or Microsoft Certified Professional.

How difficult is IT for a 60 year old to get a job?

Senior Computer Support Specialists often find that age is less of a barrier than skills and experience. Demonstrating up-to-date technical knowledge, certifications like CompTIA A+ or Network+, and strong customer service skills can improve job prospects regardless of age.

What are the key skills and qualifications needed to thrive as a Senior Computer Support Specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

What jobs in the US pay 300,000 a year?

Senior Computer Support Specialists typically do not earn $300,000 annually; such high salaries are more common in executive, specialized medical, or technology leadership roles. In the tech industry, roles like software engineering managers, IT directors, or chief technology officers often reach or exceed this level with experience, advanced skills, and relevant certifications. Compensation varies based on location, company size, and individual expertise.

Can AI replace computer support specialists?

AI can automate certain routine tasks in computer support, such as troubleshooting common issues and providing basic technical assistance. However, senior computer support specialists rely on complex problem-solving, customer communication, and adapting to unique situations, which currently require human judgment and expertise that AI cannot fully replicate.

How does a Senior Computer Support Specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are Senior Computer Support Specialists?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
More about Senior Computer Support Specialist jobs
What cities are hiring for Senior Computer Support Specialist jobs? Cities with the most Senior Computer Support Specialist job openings:
What are the most commonly searched types of Computer Support Specialist jobs? The most popular types of Computer Support Specialist jobs are:
What states have the most Senior Computer Support Specialist jobs? States with the most job openings for Senior Computer Support Specialist jobs include:
What job categories do people searching Senior Computer Support Specialist jobs look for? The top searched job categories for Senior Computer Support Specialist jobs are:
Senior Computer Support Specialist jobs near you
Infographic showing various Senior Computer Support Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 13% Part Time, and 11% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $107,582 per year, or $51.7 per hour.
Computer Support Specialist

Computer Support Specialist

CYNET SYSTEMS

Albany, NY • On-site

$28 - $30/hr

Contractor

Posted 24 days ago

Job description

Job Overview:

Pay Range: $28hr - $30hr

Requirement/Must Have:
  • Strong knowledge of MS Windows, MS Outlook, and MS Office, particularly MS Excel and MS Word.
  • Excellent written and verbal communication skills.
  • Ability to write clear non-technical correspondence.
  • Ability to work well with others in a team environment.
  • Reliable and trustworthy with strong attention to detail.
  • Ability to multitask and set priorities effectively.
  • Ability to accurately document issues and requests during initial contact.
  • Ability to analyze user issues and questions and identify appropriate resolutions.
  • Ability to support users with system navigation, access, and reports.
  • Ability to route issues and requests to appropriate second-level support when needed.

Experience:

  • Experience providing first-level Help Desk or desktop support.
  • Experience responding to calls and email support requests in a professional and timely manner.
  • Experience documenting tickets, incidents, or service requests.
  • Experience using knowledge base resources to resolve user issues.
  • Experience supporting business systems, user access, and reporting functions.
  • Experience coordinating with supervisors or team leads to ensure service coverage during business hours.
  • Experience participating in training sessions, workgroups, or team meetings.
  • Experience with ServiceNow or other ticket or case management software is preferred.
  • Experience with MS SharePoint is desirable.
  • Experience running SQL scripts or queries is a plus.
  • Knowledge of basic accounting principles is a plus.

Responsibilities:

  • Provide first-level support for Help Desk and security incidents.
  • Answer calls and email messages as they are received by the Help Desk.
  • Accurately document all issues and requests during the initial call or contact.
  • Analyze user issues and questions and use system knowledge and knowledge base resources to identify resolutions.
  • Establish and maintain working knowledge of the Statewide Financial System’s navigation, procedures, and processing requirements.
  • Support users in the use of the system, including navigation, access, and reports.
  • Route issues and requests to appropriate second-line support when required.
  • Coordinate schedules with the Help Desk supervisor to ensure coverage during established business hours.
  • Learn and use Help Desk core tools and software to assist users effectively.
  • Develop foundational knowledge in the core products supported by the Help Desk.
  • Participate in appropriate training, workgroups, and agency meetings.

Should Have:

  • Experience with ServiceNow or similar ticketing or case management software.
  • Knowledge of MS SharePoint.
  • Ability to run SQL scripts or queries.
  • Knowledge of basic accounting principles.
  • Exposure to financial systems or enterprise support environments.
  • Some college coursework.
  • Computer science-related education is preferred.

    Qualification and Education:

    • A high school diploma is required.
    • A college is preferred.
    • A computer science-related degree is preferred.

    Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
    Cynet Systems logo

    About Cynet Systems

    Sourced by ZipRecruiter

    Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

    Industry

    It services

    Company size

    501 - 1,000 Employees

    Headquarters location

    Sterling, VA, US

    Year founded

    2010

    Social media

    Twitter

    View All Cynet Systems Jobs