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Internship Computer Support Specialist Jobs (NOW HIRING)

Na Oiwi Kane

Computer Support Specialist

Austin, TX · On-site

The Computer Support Specialist is responsible for providing advanced technical support to end users by diagnosing and resolving hardware, software, and system-related issues. Key responsibilities ...

Fedway

Computer Support Specialist

Basking Ridge, NJ

$21/hr

The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support Duties/Responsibilities: * Supports both computer hardware and ...

Fedway

Computer Support Specialist

Basking Ridge, NJ · On-site

$21/hr

The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support Duties/Responsibilities: * Supports both computer hardware and ...

Eclaro

Computer Support Specialist

Manhattan, NY · On-site

$37/hr

Computer Support Specialist Job Number: 26-00938 Make a difference in your community. ECLARO is looking for a Computer Support Specialist for our client in New York, NY. ECLARO's client aims to ...

Nexus Staff

Computer Support Specialist

Albany, NY · On-site

Computer Support Specialist Employment Type: Contract Work Hours: 40 hrs./week Work site: 100% Onsite Location: One Commerce Plaza, Albany, NY, 12257 Job Duration: 6 Months Closing: 05/22/2026 #CB ...

Tamus

Computer Support Specialist

Texarkana, TX

$15/hr

Job Title Computer Support Specialist Agency Texas A&M University - Texarkana Department Division Of Technology And Distance Education Proposed Minimum Salary $15.00 hourly Job Location Texarkana ...

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Internship Computer Support Specialist information

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$42

How much do internship computer support specialist jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for internship computer support specialist in the United States is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Computer Support Specialist, and why are they important?

To thrive as an Internship Computer Support Specialist, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often backed by coursework or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is typically required. Strong problem-solving abilities, communication skills, and a customer-oriented approach are vital soft skills for success. These competencies ensure effective resolution of technical issues, clear user support, and a positive experience for both end-users and teams.

What does an Internship Computer Support Specialist do?

An Internship Computer Support Specialist assists with troubleshooting hardware and software issues, providing technical support to users, and maintaining computer systems under the supervision of experienced IT staff. Interns often help set up new equipment, resolve basic network problems, and document solutions for future reference. This role is designed to provide hands-on experience and develop practical IT skills, preparing interns for more advanced technical positions in the future.

What types of technical issues will I typically handle as an Internship Computer Support Specialist?

As an Internship Computer Support Specialist, you'll commonly assist users with troubleshooting hardware and software problems, setting up workstations, and resolving connectivity issues. You'll likely address password resets, printer malfunctions, and basic network troubleshooting. This role often involves working closely with both end-users and IT staff, giving you exposure to a range of technical environments and customer service situations. It's a great opportunity to develop problem-solving skills and gain hands-on experience with the tools and systems used in professional IT support.

What is the difference between Internship Computer Support Specialist vs Computer Support Specialist?

AspectInternship Computer Support SpecialistComputer Support Specialist
CredentialsTypically pursuing or recently completed relevant certifications or degreesRelevant certifications like CompTIA A+ often required
Work EnvironmentInternship setting, often in training or entry-level rolesFull-time or part-time professional roles in IT support
Employer UsageUsed by companies for training and entry-level support rolesUsed by organizations for ongoing technical support
Search IntentPeople looking for entry-level support roles or internshipsIndividuals seeking full-time support technician positions

The main difference is that an Internship Computer Support Specialist is an entry-level role designed for training and gaining experience, often held by students or recent graduates. In contrast, a Computer Support Specialist is a full-time professional position requiring more experience and certifications. Internships serve as a stepping stone toward a full career in IT support.

What cities are hiring for Internship Computer Support Specialist jobs? Cities with the most Internship Computer Support Specialist job openings:
What are the most commonly searched types of Computer Support Specialist jobs? The most popular types of Computer Support Specialist jobs are:
What states have the most Internship Computer Support Specialist jobs? States with the most job openings for Internship Computer Support Specialist jobs include:
Internship Computer Support Specialist jobs near you

Computer Support Specialist

Na Oiwi Kane

Austin, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Overview
Job Summary
Galapagos Federal Systems, LLC is seeking a skilled and customer-focused Computer Support Specialist to join our team. This is an exciting opportunity to work in a collaborative, mission-driven environment supporting critical operational and technical requirements.
The Computer Support Specialist is responsible for providing advanced technical support to end users by diagnosing and resolving hardware, software, and system-related issues. Key responsibilities include configuring, imaging, deploying, and maintaining computer systems, peripherals, and associated equipment to ensure reliable and efficient operations.
In this role, you will also support users through technical guidance and training in hardware, operating systems, and common business applications, including printing, word processing, email, and other productivity tools. The ideal candidate possesses strong troubleshooting skills, excellent customer service abilities, and a commitment to delivering timely and effective technical solutions.
Key Responsibilities
The Computer Support Specialist will:
  • Provide Tier II/III technical support to end users by diagnosing, troubleshooting, and resolving complex hardware, software, operating system, and system-related issues
  • Manage help desk requests, incident reports, and service tickets, ensuring timely resolution, accurate documentation, and appropriate escalation of unresolved issues
  • Respond to user support requests through automated ticketing systems (e.g., Remedy, ITSM) and remote support tools while maintaining high levels of customer service and responsiveness
  • Install, configure, image, deploy, maintain, troubleshoot, relocate, and repair desktops, laptops, printers, handheld devices, and other peripheral equipment
  • Configure and support Microsoft Windows operating systems, Microsoft Office applications (with emphasis on Outlook), and NCES products
  • Provide on-site support for NIPRNET and SIPRNET environments, ensuring mission-critical systems remain operational and prioritizing support for senior leadership and command personnel
  • Perform user account administration, including password resets, access management, permissions support, and Identity and Access Management (IAM) activities
  • Support network connectivity and remote access technologies, including Wi-Fi, VPNs, AirCards, CAC/Smart Card readers, Outlook Web Access, and related communication tools
  • Deploy, maintain, and update Army Golden Master-approved desktop images and office automation software in accordance with organizational standards
  • Conduct routine system maintenance, software installations, updates, patches, backups, and hardware lifecycle management activities
  • Maintain accurate hardware and software inventories and ensure accountability and tracking of assigned IT assets
  • Monitor, track, and report ticket status, system performance metrics, and support trends to leadership
  • Analyze recurring technical issues, identify root causes, and recommend corrective actions and process improvements to enhance system reliability and user satisfaction
  • Support collaborative technologies and mission-support applications, including Jabber, DCO Connect, Google Earth, and other operational tools
  • Develop, document, and implement IT support procedures while ensuring compliance with cybersecurity requirements, organizational policies, and security regulations
  • Collaborate with network engineers, system administrators, cybersecurity teams, and other stakeholders to support projects, system upgrades, and complex troubleshooting efforts
  • Provide daily system status updates and promptly escalate mission-impacting incidents, outages, and cybersecurity concerns to leadership

Requirements
Skills and Experience
The Computer Support Specialist must have:
  • Active Secret Security Clearance with the ability to maintain clearance throughout employment
  • 4+ years of experience providing desktop support, PC maintenance, or end-user technical support in an enterprise environment
  • Experience delivering Tier II/III technical support and resolving complex hardware, software, and system issues
  • Strong knowledge of desktop and laptop hardware, Microsoft Windows operating systems, and enterprise software applications
  • Proficiency with IT Service Management (ITSM) platforms, ticketing systems, and remote support tools
  • Experience supporting Microsoft Office Suite applications, particularly Microsoft Outlook
  • Familiarity with NIPRNET and SIPRNET environments and DoD information technology support practices
  • Knowledge of remote access technologies, including VPNs, CAC/Smart Card authentication, wireless connectivity, and mobile computing solutions
  • Experience supporting cybersecurity initiatives, including IAVA remediation, system patching, vulnerability management, and compliance activities

Education and Certifications
The Computer Support Specialist must meet the following:
Required
  • High school diploma/GED
  • IAT II certifications as specified in DoD 8570.01-M and BBP 05-PR-M-0002

Preferred
  • MS Desktop Support Technician or equivalent certification

Benefits
  • Medical, dental, vision, disability, and life insurance
  • Flexible Spending Accounts
  • 401(k)
  • PTO
  • Paid Parental Leave
  • Tuition reimbursement
  • Paid federal holidays

Security Clearance
A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.
Physical Requirements
Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary.
Company Summary
Headquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.
Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."
Company Employment Statement
Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.
Posted Salary Range
USD $85,000.00 - USD $95,000.00 /Yr.

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