ZipRecruiter

Log In

1

Internship Computer Support Specialist Jobs in Michigan

Judson Center

Peer Support Specialist

Warren, MI · On-site

$16.83 - $19.69/hr

Peer Support Specialist Macomb Region - Behavioral Health Services Program Reports To: Program ... Computer skills. Qualifications Must complete the state mandated training and be certified to ...

Wild Bill's Tobacco

IT Field Technician

Troy, MI · On-site

High School Diploma or equivalent * 3+ Computer Support Specialist or equivalent experience in one of these related fields Computer Technician, Electronic Data Processing Auditor (EDP Auditor), Help ...

Wild Bill's Tobacco

IT Field Technician

Troy, MI

High School Diploma or equivalent * 3+ Computer Support Specialist or equivalent experience in one of these related fields Computer Technician, Electronic Data Processing Auditor (EDP Auditor), Help ...

Elmhurst Home Inc

Peer Support Specialist

Detroit, MI · On-site

$16 - $20.50/hr

The Peer Support Specialist plays a crucial role in providing support and guidance to individuals ... Computer proficiency with Microsoft Office and the ability to utilize Microsoft Access database and ...

Signarama

$14/hr

As an Client Support Specialist at Signarama, you will be the first point of contact for our ... Strong proficiency in computer operations, including Windows Office and POS systems. * Excellent ...

Signarama

Client Support Specialist

Clinton, MI · On-site

$14/hr

Client Support Specialist at Signarama Are you passionate about delivering top-notch customer ... Strong proficiency in computer operations, including Windows Office and POS systems. * Excellent ...

Saginaw Area Consortium

Family Support Specialist

Saginaw, MI · On-site

$16.75 - $22/hr

Family Support Specialist REPORTS TO: Healthy Families America, Program Manager NUMBER OF OPENINGS ... Demonstrates needed computer skills: Must be proficient in Microsoft Windows Word, Google, Excel ...

next page

Showing results 1-20

All JobsComputer Support Specialist JobsInternship Computer Support Specialist JobsInternship Computer Support Specialist Jobs in Michigan

Internship Computer Support Specialist information

What does an internship computer support specialist do?

An Internship Computer Support Specialist assists with troubleshooting hardware and software issues, providing technical support to users, and maintaining computer systems under the supervision of experienced IT staff. Interns often help set up new equipment, resolve basic network problems, and document solutions for future reference. This role is designed to provide hands-on experience and develop practical IT skills, preparing interns for more advanced technical positions in the future.

What are the key skills and qualifications needed to thrive as an internship computer support specialist?

To thrive as an Internship Computer Support Specialist, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often backed by coursework or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is typically required. Strong problem-solving abilities, communication skills, and a customer-oriented approach are vital soft skills for success. These competencies ensure effective resolution of technical issues, clear user support, and a positive experience for both end-users and teams.

What types of technical issues will I typically handle as an internship computer support specialist?

As an Internship Computer Support Specialist, you'll commonly assist users with troubleshooting hardware and software problems, setting up workstations, and resolving connectivity issues. You'll likely address password resets, printer malfunctions, and basic network troubleshooting. This role often involves working closely with both end-users and IT staff, giving you exposure to a range of technical environments and customer service situations. It's a great opportunity to develop problem-solving skills and gain hands-on experience with the tools and systems used in professional IT support.

What is the difference between Internship Computer Support Specialist vs Computer Support Specialist?

AspectInternship Computer Support SpecialistComputer Support Specialist
CredentialsTypically pursuing or recently completed relevant certifications or degreesRelevant certifications like CompTIA A+ often required
Work EnvironmentInternship setting, often in training or entry-level rolesFull-time or part-time professional roles in IT support
Employer UsageUsed by companies for training and entry-level support rolesUsed by organizations for ongoing technical support
Search IntentPeople looking for entry-level support roles or internshipsIndividuals seeking full-time support technician positions

The main difference is that an Internship Computer Support Specialist is an entry-level role designed for training and gaining experience, often held by students or recent graduates. In contrast, a Computer Support Specialist is a full-time professional position requiring more experience and certifications. Internships serve as a stepping stone toward a full career in IT support.

How do I become an internship computer support specialist?

To become an internship computer support specialist, candidates typically need a high school diploma or equivalent and basic knowledge of computer hardware, software, and troubleshooting. Relevant skills include familiarity with operating systems, networking, and customer service, and some positions may require or prefer certifications such as CompTIA A+. Gaining hands-on experience through coursework, personal projects, or entry-level roles can improve prospects for securing an internship in this field.

What are the most commonly searched types of Computer Support Specialist jobs in Michigan?

The most popular types of Computer Support Specialist jobs in Michigan are:

Internship Computer Support Specialist jobs near you

IT Support Specialist

NexTech Professional Services

Bingham Farms, MI • On-site

Full-time

Posted 9 days ago

Key responsibilities

  • Provide remote and onsite technical support to end users for hardware, software, and network issues.

  • Open, log, and track trouble tickets from identification through resolution, documenting steps taken.

  • Install, configure, troubleshoot, and improve Windows-based computers and related systems.

Job description

About the position
We are more than an IT company. We specialize in customer service. You will be that first point of contact and the face of Huntington Technology to our customers. Provide remote and onsite technical support to end users in a variety of small to medium sized businesses. Relationship building with end users to identify their issues related to desktops, laptops, printers, phones, server, or network connectivity. Open and log trouble tickets to track issues from identification through resolution. The IT Support Specialist will work both onsite and remote providing support for installation, configuration, troubleshooting of operating systems, software applications, and line of business applications.
Primary Responsibilities include:

  • Responsible for solving client technical issues by providing the highest level of technical support.
  • Maintain customer loyalty by serving clients above and beyond their expectations.
  • Take ownership of issues and seeing them through to resolution.
  • Have a high sense of urgency and a get-it-done attitude.
  • Support customers over the phone in a remote setting and on-site at client location.
  • Advocate for our clients to better meet their needs.
  • Reliability, showing up to work when scheduled and showing up on time. Our clients demand a very high level of reliability from our staff.
  • Answer phones and emails, evaluate client requests and respond quickly to their needs.
  • Troubleshoot and remediate hardware and software systems when necessary and make improvements to these systems to prevent future problems.
  • Should have knowledge of commonly-used concepts, practices, and procedures within IT service delivery.
  • Create detailed documentation on steps taken to identify and remediate issues.
  • Install, deploy, and troubleshoot primarily Windows based computers.
  • The candidate must be a fast learner and interested in continuing education in our primary support systems.

Overall Job Requirements:

  • Excellent customer service and communication skills to work effectively with clients, team members, and vendors
  • Practical problem-solving skills and solid troubleshooting skills are must
  • Strong working knowledge of Windows 10/11 and previous versions of Windows OS is essential.
  • Understanding of how Windows Professional machines function in an Active Directory environment.
  • Working knowledge of Microsoft Office 365 and previous versions as well as other common desktop software such as Adobe Reader, Intuit QuickBooks, Mainstream Web Browsers, Java, etc.
  • Ability to learn, understand, and troubleshoot industry line of business applications.
  • Working knowledge of Network fundamentals and TCP/IP.
  • Strong troubleshooting skills to identify and think through technical problems.
  • Understanding of network and computer technologies including: desktop hardware and software, VPN clients, antivirus, email systems, computer security, and data transfer/migrations.
  • Computer related degree or certifications (MCITP: Desktop, A+, N+, CompTIA) are an advantage.
  • Must be able to set priorities, solve problems, and handle multiple tasks in a fast-paced environment.
  • Provide clear and concise documentation of all work activities and accurate time keeping.
  • Required to present clear ideas, concepts, and detail issues verbally and in writing.
  • Practice good follow-through techniques to ensure proper resolution of issues.
  • Ability to work on his/her own, as well as function as part of our team.

Experience:

  • 2+ years computer support preferred
  • Managed Service Provider (MSP) experience is preferred
  • Knowledge of Professional Services Automation (Autotask), Remote Management/Monitoring tools (Datto Remote Management), and documentation platforms (ITGlue) are a plus!

Education:

  • Associates degree or higher in any technology field or equivalent experience preferred (or currently pursuing your degree.)