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Remote Computer Support Specialist Jobs in Michigan

Detroit IT

Apple Support Specialist

Troy, MI · Remote

We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed ... Basic computer hardware repair experience. Daily reporting to clients. Tracking time and job notes ...

InvestNext

Product Support Specialist

Detroit, MI · On-site +1

$60K - $70K/yr

Product Support Specialist - Remote US or Canada As the face of our brand and the first-line support for our customers, you will become an expert on our customers in the real estate industry and on ...

Pyrovio

Ecosys Technical Specialist

Ann Arbor, MI · On-site +1

Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Bachelor's degree in Computer Science information technology, or a related field. * 4 years of ...

Pyrovio

Ecosys Technical Specialist

Ann Arbor, MI · On-site +1

Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Bachelor's degree in Computer Science information technology, or a related field. * 4 years of ...

State of Michigan

SSA/FTS

Bay City, MI · On-site +1

$1.9K - $2.6K/wk

Services Specialist Assistant 9 One year of experience equivalent to a Services Specialist ... support to both counties. Based on operational needs and within established limits, remote work and ...

S&A Group

Customer Benefits Specialist (Remote)

Flint, MI · Remote

$50K - $65K/yr

This is a fully remote opportunity supporting prospective and existing clients through phone-based ... Must have access to a laptop/computer, reliable internet connection, and a quiet workspace * High ...

S&A Group

Customer Benefits Specialist (Remote)

Detroit, MI · On-site +1

$50K - $65K/yr

This is a fully remote opportunity supporting prospective and existing clients through phone-based ... Must have access to a laptop/computer, reliable internet connection, and a quiet workspace * High ...

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How much do remote computer support specialist jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote computer support specialist in Michigan is $23.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.96 per hour, depending on experience, location, and employer.

What is a remote computer support specialist?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are some common challenges faced by remote computer support specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive as a remote computer support specialist?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are the most commonly searched types of Computer Support Specialist jobs in Michigan?

The most popular types of Computer Support Specialist jobs in Michigan are:

What are popular job titles related to Remote Computer Support Specialist jobs in Michigan?

For Remote Computer Support Specialist jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Computer Support Specialist jobs in Michigan look for?

The top searched job categories for Remote Computer Support Specialist jobs in Michigan are:

What cities in Michigan are hiring for Remote Computer Support Specialist jobs?

Cities in Michigan with the most Remote Computer Support Specialist job openings:

Remote Computer Support Specialist jobs near you
Infographic showing various Remote Computer Support Specialist job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,301 per year, or $23.2 per hour.

Apple Support Specialist

Detroit IT

Troy, MI • Remote

Full-time

Re-posted 19 days ago

Job description

Company Description

Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.

Job Description

Job Summary:

MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.

Job Responsibilities:

Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.

User account setup using local, open directory and active directory. 

Migration of user data from system to system.

Imaging of Mac's using Netboot/Netimage or similar product such as Casper.

Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.

Basic hardware repair including hard drive and memory upgrades.


Qualifications

Must have excellent verbal and written communications skills, as you will be working in a customer service environment.

Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.

Ability to travel to and from clients sites.

Bachelor's Degree in an IT related field (preferred).

Apple Certifications at OS level (minimally) and hardware level.

Basic computer hardware repair experience.

Daily reporting to clients.

Tracking time and job notes in job ticketing system and time tracking software.

Notes: 

This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.

If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.


Additional Information

All your information will be kept confidential according to EEO guidelines.

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