Apple Support Specialist
Troy, MI · Remote
Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...
Troy, MI · Remote
Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...
Troy, MI · Remote
Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...
Southfield, MI · Remote
$18.50 - $23.50/hr
Deskside Support Representative Distributed Client Services Location: Southfield,MI Duration: 1 ... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills ...
Southfield, MI · Remote
$18.50 - $23.50/hr
Deskside Support Representative Distributed Client Services Location: Southfield,MI Duration: 1 ... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills ...
Battle Creek, MI · On-site +1
Battle Creek, MI Working knowledge and understanding of Cloud Concepts Working knowledge and understanding of Microsoft Azure ecosystem Strong knowledge and understanding of Azure Virtual Desktop ...
Battle Creek, MI · On-site +1
Battle Creek, MI Working knowledge and understanding of Cloud Concepts Working knowledge and understanding of Microsoft Azure ecosystem Strong knowledge and understanding of Azure Virtual Desktop ...
Novi, MI · On-site +1
$23.42 - $26/hr
Familiarity with remote desktop and remote support tools such as TeamViewer, AnyDesk, or SCCM. * Multilingual communication skills a plus. Travel: None Compensation and Benefits: * Compensation based ...
Novi, MI · On-site +1
$23.42 - $26/hr
Familiarity with remote desktop and remote support tools such as TeamViewer, AnyDesk, or SCCM. * Multilingual communication skills a plus. Travel: None Compensation and Benefits: * Compensation based ...
Detroit, MI · On-site +1
$90K - $120K/yr
Providing follow-up support to ensure a positive client experience * Participating in team meetings ... Windows-based laptop or desktop computer with a webcam * Quiet and professional workspace suitable ...
Detroit, MI · On-site +1
$90K - $120K/yr
Providing follow-up support to ensure a positive client experience * Participating in team meetings ... Windows-based laptop or desktop computer with a webcam * Quiet and professional workspace suitable ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
Detroit, MI · On-site +1
$50/hr
Gaggle has been supporting student safety and well-being for over 20 years. We've partnered with ... Reliable computer (laptop or desktop) and internet connection * Must obtain professional liability ...
Detroit, MI · On-site +1
$50/hr
Gaggle has been supporting student safety and well-being for over 20 years. We've partnered with ... Reliable computer (laptop or desktop) and internet connection * Must obtain professional liability ...
Detroit, MI · Remote
$50/hr
Gaggle has been supporting student safety and well-being for over 20 years. We've partnered with ... Reliable computer (laptop or desktop) and internet connection * Must obtain professional liability ...
Detroit, MI · Remote
$50/hr
Gaggle has been supporting student safety and well-being for over 20 years. We've partnered with ... Reliable computer (laptop or desktop) and internet connection * Must obtain professional liability ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
$10/hr
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
$10/hr
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
Wyoming, MI · Remote
$10/hr
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
Wyoming, MI · Remote
$10/hr
We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... High Speed Internet and Desktop or Laptop computer (Has to be operation system of Windows or Mac ...
To support collaboration with customers, partners, and internal teams, this role requires ... Ability to use Visio, MS Project, Excel (including pivot tables) and other desktop applications.
To support collaboration with customers, partners, and internal teams, this role requires ... Ability to use Visio, MS Project, Excel (including pivot tables) and other desktop applications.
To support collaboration with customers, partners, and internal teams, this role requires ... Ability to use Visio, MS Project, Excel (including pivot tables) and other desktop applications.
To support collaboration with customers, partners, and internal teams, this role requires ... Ability to use Visio, MS Project, Excel (including pivot tables) and other desktop applications.
Ann Arbor, MI · On-site +1
$90K - $120K/yr
... desktop with webcam and reliable internet connection What We Offer * Fully remote work environment available across the United States * Flexible scheduling that supports work-life balance * Pre ...
Ann Arbor, MI · On-site +1
$90K - $120K/yr
... desktop with webcam and reliable internet connection What We Offer * Fully remote work environment available across the United States * Flexible scheduling that supports work-life balance * Pre ...
The use of your personal device such as a tablet, laptop or desktop * Private High speed Internet ... As part of our promise to talent, Kelly supports those who work with us through a variety of ...
Quick apply
The use of your personal device such as a tablet, laptop or desktop * Private High speed Internet ... As part of our promise to talent, Kelly supports those who work with us through a variety of ...
The use of your personal device such as a tablet, laptop or desktop * Private High speed Internet ... As part of our promise to talent, Kelly supports those who work with us through a variety of ...
The use of your personal device such as a tablet, laptop or desktop * Private High speed Internet ... As part of our promise to talent, Kelly supports those who work with us through a variety of ...
Sterling Heights, MI · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Sterling Heights, MI · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Warren, MI · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Warren, MI · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
$8.80 - $11.62
4% of jobs
$11.62 - $14.44
1% of jobs
$14.44 - $17.26
12% of jobs
$18.22 is the 25th percentile. Wages below this are outliers.
$17.26 - $20.08
23% of jobs
The median wage is $21.41 / hr.
$20.08 - $22.89
20% of jobs
$22.89 - $25.71
14% of jobs
$25.89 is the 75th percentile. Wages above this are outliers.
$25.71 - $28.53
9% of jobs
$28.53 - $31.35
5% of jobs
$31.35 - $34.17
5% of jobs
$34.17 - $36.99
4% of jobs
$36.99 - $39.81
2% of jobs
$8
$23
$39
| Aspect | Remote Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote or on-site, focused on remote troubleshooting | Help desk, on-site or remote, general user support |
| Industry Usage | IT support, technical troubleshooting | IT support, customer service |
| Common Search Intent | Remote troubleshooting, remote support jobs | Help desk roles, customer support jobs |
Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.
Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.
Job Summary:
MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.
Job Responsibilities:
Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.
Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.
User account setup using local, open directory and active directory.
Migration of user data from system to system.
Imaging of Mac's using Netboot/Netimage or similar product such as Casper.
Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.
Basic hardware repair including hard drive and memory upgrades.
Must have excellent verbal and written communications skills, as you will be working in a customer service environment.
Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.
Ability to travel to and from clients sites.
Bachelor's Degree in an IT related field (preferred).
Apple Certifications at OS level (minimally) and hardware level.
Basic computer hardware repair experience.
Daily reporting to clients.
Tracking time and job notes in job ticketing system and time tracking software.
Notes:
This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.
If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.
All your information will be kept confidential according to EEO guidelines.