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Remote Desktop Support Jobs in Columbus, OH (NOW HIRING)

Artech Information System LLC

DESKTOP SUPPORT

Columbus, OH · On-site

$19.50 - $24.75/hr

Desktop Support Representative Distributed Client Services Location: Columbus,OH Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Artech Information System LLC

desktop support

Columbus, OH

$22.50 - $30.25/hr

Desktop Support LOCATION: Columbus, OH, 43215 Duration: 1 month+ Job responsibilities :To perform PC refresh, data migration. Windows troubleshooting and installing and configuring Additional ...

NTT DATA Services

Desktop Support Sr Analyst

Pataskala, OH

$22.25 - $30/hr

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ... Desktop Management-Desktop Administration * White Glove/VIP support experience * Must have a proven ...

NTT DATA Services

Desktop Support Sr Analyst

Pataskala, OH · On-site

$22.25 - $30/hr

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ... Desktop Management-Desktop Administration * White Glove/VIP support experience * Must have a proven ...

NTT DATA Services

Desktop Support Sr Analyst

Pataskala, OH

$22.25 - $30/hr

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ... Desktop Management-Desktop Administration * White Glove/VIP support experience * Must have a proven ...

Red Roof

Lead Desktop Administrator

New Albany, OH

Take inbound Desktop support calls resolving customer issues timely and effectively as needed ... Ability to create training documentation and train in a formal in person or remote setting * High ...

Red Roof

Lead Desktop Administrator

New Albany, OH · On-site

Take inbound Desktop support calls resolving customer issues timely and effectively as needed ... Ability to create training documentation and train in a formal in person or remote setting * High ...

Robert Half

Help Desk/Desktop Support Analyst

Dublin, OH · On-site

$22.16 - $25.66/hr

We are looking for a Help Desk/Desktop Support Analyst to deliver dependable technical assistance for employees across multiple locations in Ohio. This contract position with permanent potential is ...

New

MSR COSMOS

Desktop support with store support

Columbus, OH · On-site

$19.50 - $24.75/hr

... party support staff At ease in working with customers, partners, and suppliers at all levels within the business 60% - Provides exceptional customer service to store personnel through production ...

MSR COSMOS

Desktop support with store support

Columbus, OH · On-site

$19.50 - $24.75/hr

... party support staff • At ease in working with customers, partners, and suppliers at all levels within the business • 60% - Provides exceptional customer service to store personnel through ...

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All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Columbus, OH

Remote Desktop Support information

See Columbus, OH salary details

$9

$26

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How much do remote desktop support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote desktop support in Columbus, OH is $26.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $29.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are remote desktop support jobs?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What are the most commonly searched types of Desktop Support jobs in Columbus, OH? The most popular types of Desktop Support jobs in Columbus, OH are:
What are popular job titles related to Remote Desktop Support jobs in Columbus, OH? For Remote Desktop Support jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Columbus, OH look for? The top searched job categories for Remote Desktop Support jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Remote Desktop Support jobs? Cities near Columbus, OH with the most Remote Desktop Support job openings:
Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Columbus, OH as of June 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $54,236 per year, or $26.1 per hour.

Freelance Desktop Support Engineer

Sybex Support Services

Dublin, OH • On-site

Contractor

Posted 11 days ago

Job description

Exp: 2+ years
Base Skill Set :
  • A+ Certification or equivalent experience
  • Good working knowledge of Active Directory
  • 2+ years' experience providing technical support in a fast paced and constantly changingenvironment up to executive management level.
  • Excellent customer service and communicationskills including providing VIP support
  • Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 andO365
  • Advanced knowledge of Microsoft Office suite of applications
  • Support of End User for video conferencing units. Support of mobile devices

Duties & Responsibilities:
Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.
Duties shall include, but not be limited to:
  • Diagnosing and troubleshooting desktop system,printer and operating problems
  • Consulting and instructing users on hardware andsoftware questions/issues
  • Collaborate with other IT Services Data Centerand Network Infrastructure teams
  • Install, maintain and upgrade equipment and itsassociated infrastructure
  • Runs diagnostic tests to isolate system problemsas well as proactive activities
  • Operating Systems Windows, OS-X
  • MS Office (Windows and knowledge of Mac)software
  • Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
  • Hands on experience removing viruses and spyware using various tools (Windows) Identifies, researches, and resolves technical problems including forming an RCA
  • Responds to telephone calls, email, service tickets, and dispatched requests for technical support
  • Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window

Base Requirements
    • Excellent written and verbal communication and customer service skills with proven ability towork in fast paced environments
    • Commercial experience in an IT support technician role that includes 2 years of technical support experience in a hybrid Windows and MAC environment
    • Experience in working with a helpdesk operation,to include Windows and Mac clients
    • 2 years' Experience with mobile applications/products including: iPhone, iPad, and Android Platforms Expertise in iPad / iPhone
    • Self-starter that is able to collaborate actively withothers in a cross-functional team
    • Proven attention to detail and high standards for quality
    • Excellent organizational/administrative/technicalskills with agility to re-prioritize as necessary
    • Skilled in documenting written troubleshootingsteps and instructions
    • Business professional attire

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