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Remote Information Systems Jobs Near Me

Maven LLC

IT Service Desk Analysts

Columbus, OH

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to ... and corporate systems and employees. Job Responsibilities: Providing exceptional service and ...

Intermountain Health

HIM Systems Analyst

Columbus, OH · On-site

$31.01 - $48.84/hr

The HIM Systems Analyst conceptualizes, designs, implements, supports and maintains assigned ... remote work expectations related to confidentiality, information security, work schedules ...

Cass-Information-Systems

Business Analyst IT

Columbus, OH · On-site

$70 - $95/hr

Collaborates with Product Owners, System Architects, and Agile development teams to refine epics into detailed user stories with clear acceptance criteria. * Authors and maintains Agile artifacts ...

The Wendy's Company

Manager - Engineering

Dublin, OH · Remote

$122K - $214K/yr

... remote resources * Ensure engineering best practices are followed (unit and functional testing ... Bachelors Degree, preferably in Computer Science or Management Information Systems OR 6 years ...

Battelle

IT Security Analyst IV

Columbus, OH · On-site

... information systems, cloud environments, research platforms, and remote Arctic operations. The position provides advanced expertise in FISMA, NIST 800-53, Risk Management Framework (RMF ...

Wendy's

Manager - Engineering

Dublin, OH · On-site

$122K - $214K/yr

... remote resources * Ensure engineering best practices are followed (unit and functional testing ... Bachelors Degree, preferably in Computer Science or Management Information Systems OR 6 years ...

Wendy's

Manager - Engineering

Dublin, OH · Remote

$122K - $214K/yr

... remote resources * Ensure engineering best practices are followed (unit and functional testing ... Bachelors Degree, preferably in Computer Science or Management Information Systems OR 6 years ...

Wendy's

Sr Engineer - Platform

Dublin, OH · Remote

$93K - $158K/yr

Bachelors Degree, preferably in Computer Science or Management Information Systems OR 6 years ... Kubernetes administration experience a plus Expected Work Location (Remote) : It is expected that ...

Wendy's

Sr Engineer - Platform

Dublin, OH · On-site

$93K - $158K/yr

Bachelors Degree, preferably in Computer Science or Management Information Systems OR 6 years ... Kubernetes administration experience a plus Expected Work Location (Remote) : It is expected that ...

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As of Aug 30, 2026, the average yearly pay for remote information systems in the United States is $94,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $111,500.00 per year, depending on experience, location, and employer.

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Remote Information Systems jobs near you
A map of the United States highlighting the number of Remote Information Systems job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Information Systems job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT Service Desk Analysts

Maven LLC

Columbus, OH

Full-time

Re-posted 7 days ago

Job description

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally developed applications, and corporate systems and employees.

Job Responsibilities:

      Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution, building trust, and educating them in a way that addresses trends; and regional users are completely satisfied with IT support services

      Answering inbound help desk calls, tickets and emails from corporate users, and resolving the majority of technical issues from the playbook

      Supporting enterprise production support process for reporting, evaluating, resolving incidents

      Leveraging Salesforce as a ticketing tool

      Reviewing tools, calls, and reports to define trends of issues that can be resolved with people, process or systems

      Reporting on metrics like call volume, call types, technical talk time

      Contributing to improving the help desk process, and reducing trends to drive down overall incident volume

      Serving as liaison to various departments within to provide assistance and access to information, or systems, when issues arise

      Complete daily help desk checklist summarizing handoff tickets, policies and settlements

      Lead specialists may also act as manager on call.

Requirements:

      Strong customer service, organization, and communication skills

      Strong process management skills

      Ability to understand software, hardware, telephony and connectivity

      Ability to acquire data

      Ability to multi-task

      Ability to focus on objectives while being detail-oriented

      Ability to work independently

      Strong problem-solving skills

      Ability to work effectively with colleagues

      Ability to listen effectively and communicate with candor and honesty

      1-2 years in IT Support (Service Desk preferred and/or Deskside experience

      Experience in supporting multi-site and/or supporting or deploying systems preferred

      Experience using Service Desk ticketing system to track incidents/requests

      Experience win Medium/large support environments

      Certifications such as A+, HDI, ITIL, Network +, Microsoft certs helpful but required

     Experience supporting: Windows OS, MacOS, VOIP Support, Hardware Troubleshooting/Support (Laptop, Desktop Peripherals), MFA, Active Directory, MS Office/Office 365 Support, Smartphone OS, Corporate LAN/WIFI Support

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