The IT Desktop Support Analyst I position is responsible for the installation, configuration, repair and maintenance the workstations as assigned. They will be required to be able to perform duties ...
The IT Desktop Support Analyst I position is responsible for the installation, configuration, repair and maintenance the workstations as assigned. They will be required to be able to perform duties ...
The IT Desktop Support Analyst I position is responsible for the installation, configuration, repair and maintenance the workstations as assigned. They will be required to be able to perform duties ...
The IT Desktop Support Analyst I position is responsible for the installation, configuration, repair and maintenance the workstations as assigned. They will be required to be able to perform duties ...
Senior Desktop Engineer - Remote
Brentwood, TN · On-site +1
$80K - $98K/yr
The Senior Desktop Engineer provides systems support to Premise managed health centers, corporate users, and regional offices. The purpose of the position is to deploy our endpoints and maintain ...
Senior Desktop Engineer - Remote
Brentwood, TN · On-site +1
$80K - $98K/yr
The Senior Desktop Engineer provides systems support to Premise managed health centers, corporate users, and regional offices. The purpose of the position is to deploy our endpoints and maintain ...
Experience supporting enterprise Windows desktop environments and modern workplace technologies ... Ability to work independently in a fully remote environment while supporting a dedicated client ...
Experience supporting enterprise Windows desktop environments and modern workplace technologies ... Ability to work independently in a fully remote environment while supporting a dedicated client ...
End User Computing (EUC) Engineer - Remote (temp to hire)
Nashville, TN · On-site +1
$60/hr
Experience supporting enterprise Windows desktop environments and modern workplace technologies ... Ability to work independently in a fully remote environment while supporting a dedicated client ...
End User Computing (EUC) Engineer - Remote (temp to hire)
Nashville, TN · On-site +1
$60/hr
Experience supporting enterprise Windows desktop environments and modern workplace technologies ... Ability to work independently in a fully remote environment while supporting a dedicated client ...
Senior Engineer, Managed Services
Nashville, TN · On-site +1
$100K - $138K/yr
Experience supporting virtual desktop environments: Multi-Server Remote Desktop Server farm w/ Secure Gateway is preferred. Certificates, Licenses, Registrations: * CompTIA A+, Microsoft Windows ...
Senior Engineer, Managed Services
Nashville, TN · On-site +1
$100K - $138K/yr
Experience supporting virtual desktop environments: Multi-Server Remote Desktop Server farm w/ Secure Gateway is preferred. Certificates, Licenses, Registrations: * CompTIA A+, Microsoft Windows ...
Senior Engineer, Managed Services
Brentwood, TN · On-site +1
$98K - $135K/yr
Experience supporting virtual desktop environments: Multi-Server Remote Desktop Server farm w/ Secure Gateway is preferred. Certificates, Licenses, Registrations: * CompTIA A+, Microsoft Windows ...
Senior Engineer, Managed Services
Brentwood, TN · On-site +1
$98K - $135K/yr
Experience supporting virtual desktop environments: Multi-Server Remote Desktop Server farm w/ Secure Gateway is preferred. Certificates, Licenses, Registrations: * CompTIA A+, Microsoft Windows ...
$55K - $100K/yr
... your desktop/laptop and modem.) * Enough dedicated internet speed to support calls and video ... Remote Employment type Full-time
$55K - $100K/yr
... your desktop/laptop and modem.) * Enough dedicated internet speed to support calls and video ... Remote Employment type Full-time
$21.78 - $30.53/hr
Provides phone, remote, and chat support for a large customer base whose business functions rely ... Keeps abreast of current desktop, network, and LAN technologies through continuing education ...
$21.78 - $30.53/hr
Provides phone, remote, and chat support for a large customer base whose business functions rely ... Keeps abreast of current desktop, network, and LAN technologies through continuing education ...
... support a large-scale enterprise system. The successful candidate will: * Establish specific ... Strong communication skills and able to use common desktop productivity tools including MS Office
... support a large-scale enterprise system. The successful candidate will: * Establish specific ... Strong communication skills and able to use common desktop productivity tools including MS Office
... support a large-scale enterprise system. The successful candidate will: * Establish specific ... Strong communication skills and able to use common desktop productivity tools including MS Office
... support a large-scale enterprise system. The successful candidate will: * Establish specific ... Strong communication skills and able to use common desktop productivity tools including MS Office
Journeys Bilingual (Spanish/English) Customer Service Representative - Remote (TN and FL Residents)
Nashville, TN · Remote
$15 - $18.75/hr
The Ideal Candidate As a Bilingual Remote Customer Support Specialist I, you will play a key role ... supports productivity and confidentiality. * Computer: A desktop or laptop with an SSD, Intel i5/i7 ...
Journeys Bilingual (Spanish/English) Customer Service Representative - Remote (TN and FL Residents)
Nashville, TN · Remote
$15 - $18.75/hr
The Ideal Candidate As a Bilingual Remote Customer Support Specialist I, you will play a key role ... supports productivity and confidentiality. * Computer: A desktop or laptop with an SSD, Intel i5/i7 ...
Journeys Bilingual (Spanish/English) Customer Service Representative - Remote (TN and FL Residents)
Nashville, TN · Remote
$15 - $18.75/hr
The Ideal Candidate As a Bilingual Remote Customer Support Specialist I, you will play a key role ... supports productivity and confidentiality. * Computer: A desktop or laptop with an SSD, Intel i5/i7 ...
Journeys Bilingual (Spanish/English) Customer Service Representative - Remote (TN and FL Residents)
Nashville, TN · Remote
$15 - $18.75/hr
The Ideal Candidate As a Bilingual Remote Customer Support Specialist I, you will play a key role ... supports productivity and confidentiality. * Computer: A desktop or laptop with an SSD, Intel i5/i7 ...
Reporting Engineer - Hybrid / Remote
Brentwood, TN · On-site +1
Implement incremental refresh, aggregations, and hybrid tables to support large-scale datasets 2) ... DAX, Power Query (M), Power BI Desktop and Service * Tabular Editor and DAX Studio * Dimensional ...
Reporting Engineer - Hybrid / Remote
Brentwood, TN · On-site +1
Implement incremental refresh, aggregations, and hybrid tables to support large-scale datasets 2) ... DAX, Power Query (M), Power BI Desktop and Service * Tabular Editor and DAX Studio * Dimensional ...
Client Benefits Coordinator
Nashville, TN · On-site +1
$90K - $120K/yr
... remote work environment from anywhere in the United States Flexible scheduling that supports work ... desktop computer with webcam About AO Globe Life For more than 70 years, AO Globe Life has ...
Client Benefits Coordinator
Nashville, TN · On-site +1
$90K - $120K/yr
... remote work environment from anywhere in the United States Flexible scheduling that supports work ... desktop computer with webcam About AO Globe Life For more than 70 years, AO Globe Life has ...
IT Operations Specialist
Chattanooga, TN · On-site +1
The IT Operations Specialist supports Firm desktops, laptops, print devices, mobile devices ... Provide Tier II support for remote Firm locations. * Prepare, package, and ship equipment to Husch ...
IT Operations Specialist
Chattanooga, TN · On-site +1
The IT Operations Specialist supports Firm desktops, laptops, print devices, mobile devices ... Provide Tier II support for remote Firm locations. * Prepare, package, and ship equipment to Husch ...
IT Operations Specialist
Nashville, TN · On-site +1
The IT Operations Specialist supports Firm desktops, laptops, print devices, mobile devices ... Provide Tier II support for remote Firm locations. * Prepare, package, and ship equipment to Husch ...
IT Operations Specialist
Nashville, TN · On-site +1
The IT Operations Specialist supports Firm desktops, laptops, print devices, mobile devices ... Provide Tier II support for remote Firm locations. * Prepare, package, and ship equipment to Husch ...
WFH Customer Service Representative
Memphis, TN · On-site +1
$90K - $120K/yr
... support system are provided so you can successfully transition into a rewarding remote career ... Windows-based laptop or desktop computer with webcam access Why Veterans Succeed in This ...
WFH Customer Service Representative
Memphis, TN · On-site +1
$90K - $120K/yr
... support system are provided so you can successfully transition into a rewarding remote career ... Windows-based laptop or desktop computer with webcam access Why Veterans Succeed in This ...
... limited to a desktop computer, dual monitors, a headset, an ethernet cable, and additional ... Support quality control activities to meet corporate and team objectives. * Provide guidance to LPN ...
Quick apply
... limited to a desktop computer, dual monitors, a headset, an ethernet cable, and additional ... Support quality control activities to meet corporate and team objectives. * Provide guidance to LPN ...
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential
Nashville, TN · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Freight Dispatcher (Independent Contractor) - $1,800 to $4,500+ Weekly Potential
Nashville, TN · Remote
$1.8K - $4.5K/wk
Remote (U.S. Based Only) This is a performance-based dispatch role working with owner-operators ... Laptop or desktop computer * High-speed internet connection * Professional phone / headset
Remote Desktop Support information
See Tennessee salary details
$9.16 - $12.10
4% of jobs
$12.10 - $15.03
1% of jobs
$15.03 - $17.97
12% of jobs
$18.97 is the 25th percentile. Wages below this are outliers.
$17.97 - $20.91
23% of jobs
The median wage is $22.30 / hr.
$20.91 - $23.84
20% of jobs
$23.84 - $26.78
14% of jobs
$26.96 is the 75th percentile. Wages above this are outliers.
$26.78 - $29.71
9% of jobs
$29.71 - $32.65
5% of jobs
$32.65 - $35.58
5% of jobs
$35.58 - $38.52
4% of jobs
$38.52 - $41.45
2% of jobs
$9
$24
$41
How much do remote desktop support jobs pay per hour?
As of Jul 14, 2026, the average hourly pay for remote desktop support in Tennessee is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $27.93 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?
To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.
What are remote desktop support jobs?
Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.
What is the difference between Remote Desktop Support vs Help Desk Technician?
| Aspect | Remote Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Remote or on-site, focused on remote troubleshooting | Help desk, on-site or remote, general user support |
| Industry Usage | IT support, technical troubleshooting | IT support, customer service |
| Common Search Intent | Remote troubleshooting, remote support jobs | Help desk roles, customer support jobs |
Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.
What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?
Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What are the most commonly searched types of Desktop Support jobs in Tennessee? The most popular types of Desktop Support jobs in Tennessee are:
What are popular job titles related to Remote Desktop Support jobs in Tennessee? For Remote Desktop Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Tennessee look for? The top searched job categories for Remote Desktop Support jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Desktop Support jobs? Cities in Tennessee with the most Remote Desktop Support job openings:
IT Desktop Support (8a-5p) IT Enterprise Technology - Johnson City, TN
Kingsport, TN • On-site, Remote
Full-time
Posted 14 days ago
Ballad Health rating
6.5
Based on 226 frontline employees who took The Breakroom Quiz
599th of 884 rated healthcare providers
Job description
Job Description:
Summary:
The IT Desktop Support Analyst I position is responsible for the installation, configuration, repair and maintenance the workstations as assigned. They will be required to be able to perform duties including the installation of software, installation of hardware or hardware components and assisting the customer with various computing duties to include the support of mobile devices. The Desktop Support Tech I should be able to assist the customer with basic issues and tasks. This person will work with other analysts or team members to assist, as needed, with any troubleshooting or problem determination tasks. The team member should be able to identify possible cost saving measures and bring them to management's attention as relevant. Works on assignments that are semi-routine where the ability to recognize deviation from accepted practice is required. Normally receives supervision on work and processes with detailed instructions for new assignments. On-call rotation is a requirement of the position. The Analyst I will perform other duties as assigned
Requirements:
High School diploma or equivalent is required, Associate's degree preferred. One to two years IT experience is required.
Work Requirements:
Shift: Day
On Call: Yes
Weekends: No
Travel Required: No Travel
Shift Details: 8a-5p
City/State: Johnson City, TN
Location:
Ballad Health Corporate
Summary:
The IT Desktop Support Analyst I position is responsible for the installation, configuration, repair and maintenance the workstations as assigned. They will be required to be able to perform duties including the installation of software, installation of hardware or hardware components and assisting the customer with various computing duties to include the support of mobile devices. The Desktop Support Tech I should be able to assist the customer with basic issues and tasks. This person will work with other analysts or team members to assist, as needed, with any troubleshooting or problem determination tasks. The team member should be able to identify possible cost saving measures and bring them to management's attention as relevant. Works on assignments that are semi-routine where the ability to recognize deviation from accepted practice is required. Normally receives supervision on work and processes with detailed instructions for new assignments. On-call rotation is a requirement of the position. The Analyst I will perform other duties as assigned
Requirements:
High School diploma or equivalent is required, Associate's degree preferred. One to two years IT experience is required.
Work Requirements:
Shift: Day
On Call: Yes
Weekends: No
Travel Required: No Travel
Shift Details: 8a-5p
City/State: Johnson City, TN
Location:
Ballad Health Corporate
What Ballad Health employees say
Pay
Benefits
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About Ballad Health
Sourced by ZipRecruiter
Become a part of the Ballad Health story. Together, we are transforming our region. We're making communities healthier. We're expanding access to critical services in rural areas.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Johnson City, TN, US