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Junior Desktop Support Jobs in Tennessee (NOW HIRING)

Leidos

Senior Desktop Support Technician

Millington, TN · On-site

$55K - $67K/yr

Leidos is seeking a Senior-level Desktop Support Technician to support a government site in ... junior technicians in resolving complex issues * Manage the resolution of customer tickets ...

Leidos

Senior VDI Administrator

Millington, TN · On-site

$79K - $108K/yr

They will provide operations and maintenance support to existing virtual desktop environments ... Provide mentorship and training for junior team members. Basic Qualifications * Experience with ...

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All JobsDesktop Support JobsJunior Desktop Support JobsJunior Desktop Support Jobs in Tennessee

Junior Desktop Support information

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$9

$22

$34

How much do junior desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for junior desktop support in Tennessee is $22.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $24.66 per hour, depending on experience, location, and employer.

What is a junior desktop support?

Junior Desktop Support specialists are entry-level IT professionals who help maintain and troubleshoot computer systems, hardware, and software for organizations. They typically assist users with technical issues, set up new equipment, install software, and ensure systems run smoothly. This role often involves responding to help desk tickets, providing basic technical support, and escalating more complex problems to senior staff. Junior Desktop Support specialists play a critical role in keeping an organization's technology running efficiently and are a great starting point for a career in IT.

What are the key skills and qualifications needed to thrive as a junior desktop support?

To thrive as a Junior Desktop Support specialist, you need a foundational understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by an associate's degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is typically required. Strong communication skills, patience, and a customer-oriented mindset help you effectively assist users and manage stress. These skills ensure prompt resolution of technical issues, minimize downtime, and contribute to a positive user experience.

What are the typical challenges faced by a junior desktop support during their first year?

Junior Desktop Support professionals often encounter challenges such as managing a diverse range of hardware and software issues, prioritizing support tickets efficiently, and communicating technical information to non-technical users. Adapting to fast-paced environments and learning company-specific systems are also common hurdles. However, these challenges offer valuable opportunities to develop troubleshooting skills, build strong relationships with colleagues, and gain exposure to a broad range of IT tools and practices.

What is the difference between Junior Desktop Support vs Help Desk Technician?

AspectJunior Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hardware-focusedRemote or on-site, software and user support
Industry UsageIT support, hardware troubleshootingCustomer service, technical support
Common Search IntentEntry-level hardware support rolesSoftware and user issue resolution

Junior Desktop Support and Help Desk Technician roles often overlap but differ mainly in focus. Junior Desktop Support emphasizes hardware troubleshooting and on-site support, while Help Desk Technicians typically handle software issues and remote support. Both roles require similar certifications and serve as entry points into IT support careers.

What are the most commonly searched types of Desktop Support jobs in Tennessee?

The most popular types of Desktop Support jobs in Tennessee are:

What are popular job titles related to Junior Desktop Support jobs in Tennessee?

For Junior Desktop Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Junior Desktop Support jobs in Tennessee look for?

The top searched job categories for Junior Desktop Support jobs in Tennessee are:

What cities in Tennessee are hiring for Junior Desktop Support jobs?

Cities in Tennessee with the most Junior Desktop Support job openings:

Junior Desktop Support jobs near you
Infographic showing various Junior Desktop Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $45,928 per year, or $22.1 per hour.