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Entry Level Desktop Support Jobs in Tennessee (NOW HIRING)

TEKsystems

It Support Technician

Franklin, TN

$22 - $26/hr

... use Remote Desktop tools (we use BeyondTrust a.k.a. Bomgar) • Clear and concise verbal ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Franklin ...

TEKsystems

It Support Technician

Franklin, TN · On-site

$22 - $26/hr

... use Remote Desktop tools (we use BeyondTrust a.k.a. Bomgar) • Clear and concise verbal ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Franklin ...

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Entry Level Desktop Support information

See Tennessee salary details

$9

$24

$41

How much do entry level desktop support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for entry level desktop support in Tennessee is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $27.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the most commonly searched types of Desktop Support jobs in Tennessee? The most popular types of Desktop Support jobs in Tennessee are:
What are popular job titles related to Entry Level Desktop Support jobs in Tennessee? For Entry Level Desktop Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Tennessee look for? The top searched job categories for Entry Level Desktop Support jobs in Tennessee are:
What cities in Tennessee are hiring for Entry Level Desktop Support jobs? Cities in Tennessee with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Tennessee as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,963 per year, or $24.5 per hour.

Associate, Tech Support Engineering (Nashville, TN)

L3HHCM20

Nashville, TN • On-site

Other

Posted 25 days ago

Job description

Job Title:  Assoc, Technical Support Engrg

Job Location: Nashville, TN

Job Summary:

The role of Technical Support Engineering is to assist cross-functional teams with the sustainment of multiple integration lab configurations. We are looking for a technically-sound individual interested in working with mission system solutions that have direct impact to national security programs.  The Technical Support Engineering Associate is an entry-level professional with primarily theoretical knowledge, working under general direction and guidance within standard processes for non-routine tasks.

Essential Duties and Responsibilities:

  • Interfaces with external IT consultants and contractors relative to troubleshooting technically complex processes and projects
  • Receives multi-tier support calls and enters trouble tickets into database
  • Provides remote support for off-site customers
  • Attends program team meetings to form an understanding of SIL (Software Integration Lab) needs
  • Engineers SIL solutions based on Software requirements
  • Fabricates any and all wiring required to install hardware components
  • Checks the event logs for servers, firewalls and alerts
  • Provides complex PC hardware/software setup, support and repair
  • Installs desktop OS and application patches
  • Advanced LAN troubleshooting, and infrastructure support (wiring, soldering, troubleshooting and connectivity)
  • Analyzes customer organizational needs and contributes to the resolution of a wide range of computer problems
  • Participates as a multidisciplinary production team member
  • Designs, implements, maintains, and improves electrical instruments, equipment, facilities, components, products, and systems for commercial, industrial purposes
  • Performs all job functions with a positive, professional attitude

Job Knowledge, Skills and Abilities: 

  • Working knowledge of schematic diagrams, mechanical assembly drawings, electrical and electronic test equipment, AC and DC theory, electronics, and general build processes including but not limited to soldering, wiring, PCB handling, and mechanical assembly.
  • Proficiency with the safe and proper operation of basic electrical test equipment, electronics tools, and hand tools.
  • Must understand and have experience in networking to include LAN's, routers and switches
  • Strong analytical and troubleshooting skills
  • Able to carry out as well as create complex technical instructions
  • Understanding of software contracts, upgrades paths, and license key
  • Flexibility and ability to handle multiple projects
  • Ability to communicate effectively with a wide-range, diverse user community and present ideas and solutions in a user-friendly language to team members and to non-technical staff and end-users
  • Ability to build positive relationships with both customers and program teams
  • Ability to operate independently, ensuring customer satisfaction and compliance with applicable regulations and norms

Required Skills, Experience and Education:

  •  To be eligible, applicants must be pursuing a Bachelor's Degree or have completed their Bachelor's degree within the last 12 months, regardless of age.

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