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Entry Level It Networking Jobs in Tennessee (NOW HIRING)

Specialized Dental

IT Support Specialist

Franklin, TN · On-site

$28 - $32/hr

... basic networking. * Escalate more complex issues to senior analysts or engineers when needed ... CompTIA A+ or other entry-level IT certification. * Exposure to ITIL practices. * Experience ...

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How much do entry level it networking jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level it networking in Tennessee is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.04 and $23.54 per hour, depending on experience, location, and employer.

What is an entry level IT networking job?

An entry level IT networking job is a position for individuals who are new to the field of computer networking. These roles typically involve tasks such as setting up, maintaining, and troubleshooting computer networks and hardware under the supervision of senior staff. Common job titles include Network Technician, Network Support Specialist, or Junior Network Administrator. Entry level positions often require foundational knowledge of networking concepts and may require certifications such as CompTIA Network+ or Cisco CCNA.

What are the key skills and qualifications needed to thrive as an entry level IT networking professional, and why are they important?

To thrive as an Entry Level IT Networking professional, you need a solid understanding of networking concepts, troubleshooting skills, and a foundational knowledge of hardware and software, often supported by certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network management tools, operating systems (such as Windows and Linux), and basic scripting or command-line utilities is typically required. Strong problem-solving abilities, attention to detail, and effective communication help individuals excel in collaborating with teams and supporting end-users. These skills and qualities ensure reliable network performance, efficient issue resolution, and a smooth technology experience for organizations.

What are some typical challenges faced by entry level IT networking professionals when starting out, and how can they overcome them?

Entry-level IT networking professionals often face challenges such as troubleshooting unfamiliar network issues, understanding complex network architectures, and balancing multiple support requests. To overcome these hurdles, it's helpful to proactively seek mentorship from more experienced team members, utilize available documentation and online resources, and practice hands-on skills through labs or simulations. Building strong communication skills also aids in effectively collaborating with colleagues and end-users, which is essential in resolving technical problems efficiently.

What is the difference between Entry Level IT Networking vs Network Technician?

AspectEntry Level IT NetworkingNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (basic)CompTIA Network+, Cisco CCNA (basic)
Work EnvironmentHelp desks, small offices, support rolesNetwork installation, troubleshooting, maintenance
Employer & Industry UsageIT departments, MSPs, small to medium businessesTelecom companies, large enterprises, service providers

Entry Level IT Networking roles focus on basic network support, troubleshooting, and maintenance, often requiring certifications like CompTIA Network+ or Cisco CCNA. Network Technicians perform similar tasks but may involve more hands-on installation and complex troubleshooting. Both roles are foundational in IT, with overlapping skills and environments, but Network Technicians often work in larger or more specialized settings.

What are popular job titles related to Entry Level It Networking jobs in Tennessee?

For Entry Level It Networking jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Entry Level It Networking jobs in Tennessee look for?

The top searched job categories for Entry Level It Networking jobs in Tennessee are:

What cities in Tennessee are hiring for Entry Level It Networking jobs?

Cities in Tennessee with the most Entry Level It Networking job openings:

Entry Level It Networking jobs near you
Infographic showing various Entry Level It Networking job openings in Tennessee as of August 2026, with employment types broken down into 20% Internship, and 80% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,932 per year, or $21.6 per hour.

IT Support Specialist

Specialized Dental

Franklin, TN • On-site

$28 - $32/hr

Other

Posted 4 days ago

Job description


Overview
Job Summary

We are seeking a proactive and client-focused Level 1 Service Desk Teammate to join our IT team. As the first point of contact for practices experiencing technical issues, you will play a key role in ensuring smooth operations by addressing Level 1 tickets efficiently and professionally. This position requires strong communication skills, attention to detail, and a commitment to excellent customer service.

About Specialized Dental Partners

Specialized Dental Partners is one of the nation’s leading dental support organizations for Endodontic, Periodontic, and Oral Surgery practices. With more than 250 practice locations and over 430 doctors across the United States, Specialized Dental Partners empowers specialists to focus on exceptional patient care while the organization delivers tailored business, operational, and strategic support.


Responsibilities
Key Responsibilities

Issue Intake and Resolution

  • Act as the first point of contact for practices, documenting details of reported issues.
  • Troubleshoot and resolve Level 1 technical issues related to hardware, software, Microsoft 365, and basic networking.
  • Escalate more complex issues to senior analysts or engineers when needed.

Ticket Management

  • Monitor and manage assigned tickets in the service desk system.
  • Ensure timely resolution of issues and adherence to service-level agreements (SLAs).
  • Accurately record troubleshooting steps and resolutions for future reference.

Customer Communication

  • Communicate clearly and effectively with practice staff, providing user-friendly instructions and updates.
  • Deliver a positive customer experience while maintaining professionalism and empathy.

Documentation and Reporting

  • Contribute to internal knowledge base articles.
  • Flag recurring issues or patterns to help the team improve long-term solutions.

Collaboration

  • Partner with other IT team members to ensure smooth hand-offs.
  • Provide feedback to improve processes and enhance the service desk experience.

Qualifications

Required Qualifications:

  • 2+ years of experience in IT support, help desk, or technical customer service (healthcare or multi-site experience a plus).

  • 2+ years of troubleshooting experience with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).

  • 2+ years working knowledge of Windows operating systems and common hardware (PCs, printers, peripherals).

  • 2+ years of experience troubleshooting common connectivity issues (Wi-Fi, VPN, password resets).

Preferred Skills:

  • CompTIA A+ or other entry-level IT certification.

  • Exposure to ITIL practices.

  • Experience supporting 100+ end users in a service desk or call center environment.

  • Customer service background with a focus on achieving high satisfaction scores.

  • High attention to detail, organization, and follow-through.

  • Familiarity with ticketing systems and ability to manage multiple tickets simultaneously.

  • Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users

  • Experience working in a healthcare environment, dental highly preferred

Work Environment:

  • Remote position with regular collaboration via Teams, email, and ticketing systems.

  • Must have a reliable internet connection and dedicated workspace.

  • Must be willing to work shifts of multiple time zones.

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $28.00 - $32.00 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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