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Remote Help Desk Jobs Near Me

Robert Half

Help Desk Analyst I

Columbus, OH · On-site

$19.75 - $27/hr

We are looking for a Help Desk Analyst I to provide frontline technical assistance for employees in ... remote and in-person assistance. * Diagnose and resolve common issues involving Microsoft Office ...

STI

Help Desk Analyst - Columbus, OH

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Columbus, OH On Site Position; 3-month contract with the possibility of extension ... remote access, and internal applications. • Customer service state of mind, with the possibility ...

STI

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description : * HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running ...

HTC Global Services

Help Desk Analyst

Westerville, OH · On-site

$19.75 - $27/hr

Job Title IT - Help Desk Support Analyst Overview We are seeking an experienced IT - Help Desk Support Analyst to design, implement, maintain, and support enterprise IT infrastructure, including ...

fi

Help Desk Support Specialist

Columbus, OH

This position is responsible for providing initial Help Desk support for the business applications in use at Franklin. Fundamental Job Tasks: Maintains computer, fax, and phone system functionality ...

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As of Aug 7, 2026, the average hourly pay for remote help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
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A map of the United States highlighting the number of Remote Help Desk job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Help Desk job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Help Desk Analyst I

Robert Half

Columbus, OH • On-site

$19.75 - $27/hr

Temporary

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We are looking for a Help Desk Analyst I to provide frontline technical assistance for employees in Columbus, Ohio. This position supports day-to-day technology needs across hardware, software, user accounts, and workplace collaboration tools while delivering responsive service and clear communication. This is a Long-term Contract opportunity within the Printing/Publishing industry, ideal for someone who enjoys solving issues in a fast-paced support environment.
Responsibilities:
• Deliver first-level technical support for Windows and macOS devices, business applications, printers, scanners, and related peripherals through remote and in-person assistance.
• Diagnose and resolve common issues involving Microsoft Office, Adobe Creative Cloud, web browsers, and desktop operating systems while guiding users through effective solutions.
• Support user access administration by creating, updating, and maintaining accounts in Active Directory, Azure AD, Microsoft 365, and other cloud-based platforms.
• Provide entry-level assistance for Azure Virtual Desktop sessions and help address connectivity concerns across a hybrid network environment.
• Set up, maintain, and troubleshoot conference room technology, including preparing spaces for meetings and offering basic end-user instruction when needed.
• Monitor endpoint detection and reporting alerts, respond to reported incidents, and escalate concerns in alignment with established security practices.
• Document support activity, update ticket records, and track issue resolution and project-related tasks within the service desk system.
• Help manage IT supplies and consumable inventory to ensure essential support materials and equipment remain available.
• Follow organizational security standards and reinforce best practices during daily support interactions.• 2+ years of experience in a help desk, service desk, or desktop support role.
• Proficiency supporting Microsoft Windows 10 and general Microsoft Windows desktop environments.
• Working knowledge of Active Directory, service desk ticket handling, and basic troubleshooting methods.
• Experience assisting users with Microsoft Office applications, including Microsoft Teams, and other common business software.
• Familiarity with macOS support, network printers, browser troubleshooting, and hybrid connectivity issues.
• Strong verbal and written communication skills with the ability to remain organized and calm during user support situations.
• Associate degree in a technology-related field or equivalent hands-on experience; help desk certifications are preferred.
• Ability to lift up to 15 pounds and perform extended computer-based work as needed.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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