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Remote Desktop Support Jobs in Houston, TX (NOW HIRING)

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Utilize remote desktop software along with end user to resolve issues using documented solutions ... Serve as first line support and provide problem resolution to the customer. * Utilize remote camera ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Utilize remote desktop software along with end user to resolve issues using documented solutions ... Serve as first line support and provide problem resolution to the customer. * Utilize remote camera ...

Addison Group

Desktop Engineer

Houston, TX · Remote

$120K - $130K/yr

Desktop Engineer Location: Houston, TX Pay Range: $120,000 - $130,000 / year Benefits: This ... Experience supporting enterprise security tools, remote access solutions, and endpoint protection ...

EQT Corporation

Senior Support Analyst

Houston, TX · On-site +1

Conducts research on desktop products in support of PC procurement and development efforts ... remote users. * Supports end-users on various types of software programs to ensure they work ...

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Houston, TX · Remote

$16.50 - $22.25/hr

Pleio helps patients overcome these emotional barriers and supports them in managing their new ... Laptop, Chromebook, or desktop computer running Windows 10 or higher (Macs, Netbooks, Tablets, and ...

Mclaurin Aerospace

GIS Developer

Houston, TX · On-site +1

Employ GIS and remote sensing techniques to Earth, Moon, and other planetary image data in support ... desktop-based GIS * Strong GIS programming skills * Experience with Earth and planetary remote ...

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All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Houston, TX

Remote Desktop Support information

See Houston, TX salary details

$9

$25

$43

How much do remote desktop support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for remote desktop support in Houston, TX is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $29.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are remote desktop support jobs?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What are the most commonly searched types of Desktop Support jobs in Houston, TX? The most popular types of Desktop Support jobs in Houston, TX are:
What are popular job titles related to Remote Desktop Support jobs in Houston, TX? For Remote Desktop Support jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Houston, TX look for? The top searched job categories for Remote Desktop Support jobs in Houston, TX are:
What cities near Houston, TX are hiring for Remote Desktop Support jobs? Cities near Houston, TX with the most Remote Desktop Support job openings:
Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Houston, TX as of July 2026, with employment types broken down into 1% Locum Tenens, 74% Full Time, 12% Part Time, 1% Temporary, and 12% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $53,597 per year, or $25.8 per hour.

Desktop Support Technician (Epic Rover/Imprivata)

Insight Global Healthcare

Houston, TX • Remote

$30 - $35/hr

Full-time

Medical, Dental, Vision

Posted 7 days ago

Job description

Title: Desktop Support Technician (system analyst)

Location: Houston, TX (Remote most of the time)

Hours: Standard hours, Monday-Friday


Must Haves:

  • Epic Rover experience, familiarity with this application would be helpful
  • Imprivata experience


Plusses:

  • SNOW
  • Desktop experience
  • Certifications in desktop space


Job Description:

The System Programmer Analyst will be a part of the enterprise support team and will support over 36,000 end-users. This person will serve as a high-level desktop support expert and will be responsible for a wide range of duties that involve, but are not limited to: Rollout and upgrades to a variety of applications, laptop/desktop network connectivity issues, application network connectivity or any issues with applications on a large scale. Other responsibilities will include creating how-to guides for end-users and other team members to follow for reoccurring issues. This position will sit primarily remote and will only need to go on-site as needed for major application issues or hardware testing.