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Systems Support Engineer Jobs in Houston, TX (NOW HIRING)

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation ... system changes or migrations. * Troubleshoot application access through virtual desktop ...

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Systems Support Engineer information

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How much do systems support engineer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for systems support engineer in Houston, TX is $40.94, according to ZipRecruiter salary data. Most workers in this role earn between $30.29 and $46.35 per hour, depending on experience, location, and employer.

What is a systems support engineer?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What are the key skills and qualifications needed to thrive as a systems support engineer?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What are some common challenges systems support engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

What are the most commonly searched types of Systems Support Engineer jobs in Houston, TX?

The most popular types of Systems Support Engineer jobs in Houston, TX are:

What are popular job titles related to Systems Support Engineer jobs in Houston, TX?

For Systems Support Engineer jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Systems Support Engineer jobs in Houston, TX look for?

The top searched job categories for Systems Support Engineer jobs in Houston, TX are:

Systems Support Engineer jobs near you
Infographic showing various Systems Support Engineer job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,159 per year, or $40.9 per hour.

IoT TMS Support Engineer (Terminal Management System)

CYNET SYSTEMS

Houston, TX • On-site

$55 - $60/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Job Overview:

Pay Range $55hr - $60hr

Requirement/Must Have:

  • 10+ years of experience in IT Infrastructure.
  • Willing to participate in rotational on-call support.
  • Hands-on experience troubleshooting, configuring, and supporting PLC and HMI systems.

Responsibilities:

  • Support and troubleshoot Terminal Management System (TMS6 / TMS7).
  • Perform command-line operations, log analysis, service and process management in Linux / Red Hat.
  • Execute basic queries, transaction and data validation in MySQL.
  • Troubleshoot application, system, and integration issues in an OT environment.
  • Participate in incident management including issue triage, troubleshooting, and resolution.
  • Handle P1 / P2 incidents and participate in bridge calls.
  • Conduct root cause analysis (RCA) and implement corrective / preventive actions.
  • Coordinate with third-party vendors for issue resolution and tracking.
  • Work within ITSM processes (incident, escalation, communication, closure).
  • Be flexible to work in US/night shifts.

Skills:

  • Knowledge of OT integrations & transaction flow (Toptech, Tabs/TDS, Digi, Railman).
  • Experience with FactoryTalk View SE and Inductive Automation Ignition.
  • Experience supporting Terminal Automation Systems (Top tech TMS) and/or Operational Technology (OT) environments.

Benefits
 
Our Benefits Include:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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