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Systems Support Engineer Jobs in Houston, TX (NOW HIRING)

Cognizant Technology Solutions

Deskside Support Engineer

Houston, TX · On-site

$37K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deskside Support Engineer Location: Houston TX (Onsite) Please note, this role is not able to offer ... Strong technical skills in Microsoft Windows desktop operating systems and business productivity ...

MBR Partners

Core Network Support Engineer

Texas City, TX · On-site

$80K - $90K/yr

Customer Support Engineer Reports To: Regional Support Manager Position Summary The Customer ... Work directly with customer technical teams to identify, isolate, and resolve system and network ...

Vitol

Desktop Support Engineer

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Role is located in Houston, TX - In office 5x a week The Desktop Support Engineer will have ... Install, configure and maintain workstations hardware and software (Operating system and ...

Foxconn Assembly LLC

IT Support Engineer

Houston, TX · On-site

We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of ... The role is critical for maintaining system performance, providing first-level support, and ...

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Systems Support Engineer information

See Houston, TX salary details

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How much do systems support engineer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for systems support engineer in Houston, TX is $40.94, according to ZipRecruiter salary data. Most workers in this role earn between $30.29 and $46.35 per hour, depending on experience, location, and employer.

What is a systems support engineer?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What are the key skills and qualifications needed to thrive as a systems support engineer?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What are some common challenges systems support engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

What are the most commonly searched types of Systems Support Engineer jobs in Houston, TX?

The most popular types of Systems Support Engineer jobs in Houston, TX are:

What are popular job titles related to Systems Support Engineer jobs in Houston, TX?

For Systems Support Engineer jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Systems Support Engineer jobs in Houston, TX look for?

The top searched job categories for Systems Support Engineer jobs in Houston, TX are:

Systems Support Engineer jobs near you
Infographic showing various Systems Support Engineer job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,159 per year, or $40.9 per hour.

Deskside Support Engineer

Cognizant Technology Solutions

Houston, TX • On-site

$37K - $59K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Cognizant rating

7.4

Company rating: 7.4 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

52nd of 72 rated business consultants

Job description

Deskside Support Engineer
Location: Houston TX (Onsite)
Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Summary
1-5 years of experience in desktops, workstations, notebooks and similar devices Support and troubleshooting. Having good communication skills and customer management experience with clients. The position will assist in providing weekly reports, inventory management, Supplier management, and other administrative tasks as needed
Responsibilities
Provide hardware break fix support, typically by whole unit swap
Manage spares provided on site
Provide deskside support, as described
Execute installations and changes
Deliver an excellent level of customer service
Adhere to defined Processes and work instructions which will include the management of both proactive and reactive escalations
Interface with multiple levels of end users, management, VIPs' and local technical staff.
Troubleshoot issues on multiple computer platforms: Macintosh, Windows, Linux, and mobile devices
Knowledge of network configurations: LAN, WAN, Wireless, VPN, and VLAN
Responsible for asset tagging and entering all incoming equipment into our asset management system
Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment
Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware
Technical Skills
Excellent skills in user IT infrastructure - Desktops, Laptops, Printers, Handhelds, Smartphone etc.
Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e. Office
Strong Microsoft Office skills (Outlook, Word, and Excel)
Effective communication in English and local languages
Applications will be accepted until 8/24/2026
The annual salary for this position is between $37,800- $59,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and is subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contribution
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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