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Systems Support Engineer Jobs in Houston, TX (NOW HIRING)

NOV, Inc.

NOVOS Support Engineer

Houston, TX · On-site

As a NOVOS Support Engineer, you will be a key contributor to our Digital Product and Automation ... Essential experience in supporting industrial automation, control systems, or complex software ...

NOV, Inc.

NOVOS Support Engineer

Houston, TX · On-site

As a NOVOS Support Engineer, you will be a key contributor to our Digital Product and Automation ... Provide second-level support for software products and automation systems, resolving issues ...

Addison Group

Desktop Support Engineer

Houston, TX · On-site

$65/hr

Desktop Support Engineer Location: Ludington, MI Assignment Type: Contract-to-Hire Compensation ... system changes or migrations. * Troubleshoot application access through virtual desktop ...

Atec, Inc.

Support Engineer I

Katy, TX · On-site

Vital Link is growing and is looking for a Support Engineer to add to the team. VLI manufactures ... Work with indented Bills Of Material (BOM) to introduce new products into manufacturing system.

AVEVA

Technical Support Engineer

Houston, TX · On-site

$56K - $115K/yr

Job Title: Tech Support Engineer Location: Houston, TX and Scottsdale, AZ Employment Type ... Experience owning entire projects or processes, including driving improvements to systems, tools ...

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Systems Support Engineer information

See Houston, TX salary details

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How much do systems support engineer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for systems support engineer in Houston, TX is $40.96, according to ZipRecruiter salary data. Most workers in this role earn between $30.29 and $46.39 per hour, depending on experience, location, and employer.

What is a systems support engineer?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What are the key skills and qualifications needed to thrive as a systems support engineer?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What are some common challenges systems support engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

What are the most commonly searched types of Systems Support Engineer jobs in Houston, TX?

The most popular types of Systems Support Engineer jobs in Houston, TX are:

What are popular job titles related to Systems Support Engineer jobs in Houston, TX?

For Systems Support Engineer jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Systems Support Engineer jobs in Houston, TX look for?

The top searched job categories for Systems Support Engineer jobs in Houston, TX are:

Systems Support Engineer jobs near you
Infographic showing various Systems Support Engineer job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $85,198 per year, or $41 per hour.

NOVOS Support Engineer

National Oilwell Varco

Houston, TX • On-site

Full-time

Posted 9 days ago

NOV rating

8.3

Company rating: 8.3 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

118th of 496 rated machine equipment manufacturers

Job description

As a NOVOS Support Engineer, you will be a key contributor to our Digital Product and Automation initiatives. Your primary responsibility will be to provide technical support and expertise for our NOVOS platform, ensuring its long-term performance and customer satisfaction. You will work closely with internal teams and customers to identify and implement improvements, driving product reliability and operational efficiency.

  • Bachelor's degree in Computer Science, Software Engineering, or related field, or equivalent experience.
  • Essential experience in supporting industrial automation, control systems, or complex software applications.
  • Strong troubleshooting skills and expertise in root cause analysis for integrated systems.
  • Knowledge of networking architecture and firewall administration is a must.
  • Preferred experience with Linux-based systems and AWS cloud services.
  • Experience in web application administration, user access management, and configuration management.
  • Proficiency in SQL, Linux, Python, and virtualization technologies.
  • Field experience supporting industrial automation systems is an advantage.
  • Excellent communication skills for effective cross-team collaboration.
  • Willingness to travel domestically and internationally for customer support and field deployments.
  • Provide second-level support for software products and automation systems, resolving issues efficiently.
  • Utilize Jira Service Management for issue tracking and prioritization.
  • Conduct root cause analysis on software and system issues, proposing effective solutions.
  • Develop and maintain customized software configurations for customers.
  • Drive continuous improvements to deployment processes and support tools.
  • Engage in software development, creating advanced diagnostic utilities for field support.
  • Maintain virtualized test environments for accurate testing.
  • Collaborate with stakeholders to identify product enhancements, ensuring reliability.
  • Update firewall configurations and security policies using approved tools.
  • Administer web applications, manage user access, and release configuration files.

What NOV employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About NOV

Sourced by ZipRecruiter

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment and operational support necessary for success. We have the people, capabilities and vision to serve the needs of a challenging and evolving industry. One the world can’t live without. We are a global family of thousands of individuals, working as one team to create lasting impact for ourselves, our customers and the communities where we live and work. We take responsibility for each other and our company’s future, knowing that personal ownership leads to broader success. We believe in purposeful innovation because we see what others do not and we act. Through business innovation, product creation and service delivery, we are driven to power the industry that powers the world better.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1841

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