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Systems Support Engineer Jobs in Houston, TX (NOW HIRING)

AVEVA Denmark

Technical Support Engineer

Houston, TX · On-site

$57 - $115/hr

Job Title: Tech Support Engineer II Location: Houston, TX and Scottsdale, AZ Employment Type ... Experience owning entire projects or processes, including driving improvements to systems, tools ...

New

Aveva

Technical Support Engineer

Houston, TX · On-site +1

$56K - $115K/yr

Job Title: Tech Support Engineer Location: Houston, TX and Scottsdale, AZ Employment Type ... Experience owning entire projects or processes, including driving improvements to systems, tools ...

Atlas Copco

Technical Support Engineer

Houston, TX · On-site

Your role As a Technical Support Engineer, your mission is to provide expert technical support for ... Strong troubleshooting skills involving mechanical systems, controls, and electrical components.

Atlas Copco

Technical Support Engineer

Houston, TX · On-site +1

Your role As a Technical Support Engineer, your mission is to provide expert technical support for ... Strong troubleshooting skills involving mechanical systems, controls, and electrical components.

Siemens

Technical Support Engineer

Houston, TX · On-site

... Systems Engineer, Quality Assurance Engineer, DevOps Engineer, Software Developer, or a related occupation. The position requires the following skills: Three (3) years of experience with supporting ...

MBR Partners

Core Network Support Engineer

Texas City, TX · On-site

$80K - $90K/yr

Customer Support Engineer Reports To: Regional Support Manager Position Summary The Customer ... Work directly with customer technical teams to identify, isolate, and resolve system and network ...

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Systems Support Engineer information

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How much do systems support engineer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for systems support engineer in Houston, TX is $40.96, according to ZipRecruiter salary data. Most workers in this role earn between $30.29 and $46.39 per hour, depending on experience, location, and employer.

What is a systems support engineer?

Systems Support Engineers are IT professionals who maintain, troubleshoot, and optimize computer systems and networks within an organization. They handle technical issues, assist users with hardware and software problems, and ensure that systems are running efficiently and securely. Their responsibilities often include monitoring system performance, performing regular updates, and providing support for servers, workstations, and network infrastructure. Systems Support Engineers also document solutions and may help implement new technologies or upgrades.

What are the key skills and qualifications needed to thrive as a systems support engineer?

To thrive as a Systems Support Engineer, you need a solid understanding of operating systems, networking concepts, and hardware troubleshooting, often supported by a degree in computer science or related certifications. Familiarity with ticketing systems, remote support tools, and platforms like Windows, Linux, and cloud services is typically required. Strong problem-solving abilities, communication skills, and a customer-focused mindset help distinguish top performers in this field. These skills are essential for efficiently diagnosing and resolving technical issues, ensuring system reliability, and maintaining user satisfaction.

What are some common challenges systems support engineers face when troubleshooting complex technical issues, and how are these typically addressed within a team environment?

Systems Support Engineers often encounter complex technical problems that require thorough analysis and collaboration to resolve. Challenges may include diagnosing issues that span multiple systems, managing unexpected outages, or dealing with ambiguous error messages. These challenges are typically addressed by leveraging documentation, escalation procedures, and working closely with cross-functional teams such as network administrators, software developers, and end-users. Regular team meetings, knowledge-sharing sessions, and access to internal wikis help ensure that engineers can effectively collaborate and solve problems efficiently.

What is the difference between Systems Support Engineer vs Network Support Specialist?

AspectSystems Support EngineerNetwork Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentIT departments, technical support teams, data centersNetwork operations centers, enterprise networks, ISPs
Primary FocusSupporting and maintaining computer systems, hardware, and softwareManaging and troubleshooting network infrastructure and connectivity
Common TasksInstalling OS, troubleshooting hardware/software issues, user supportConfiguring routers/switches, monitoring network performance, resolving connectivity issues

While both roles support IT infrastructure, Systems Support Engineers focus on computer systems and software, whereas Network Support Specialists concentrate on network hardware and connectivity. Both roles often collaborate and require similar certifications, but their daily tasks and areas of expertise differ.

What are the most commonly searched types of Systems Support Engineer jobs in Houston, TX?

The most popular types of Systems Support Engineer jobs in Houston, TX are:

What are popular job titles related to Systems Support Engineer jobs in Houston, TX?

For Systems Support Engineer jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Systems Support Engineer jobs in Houston, TX look for?

The top searched job categories for Systems Support Engineer jobs in Houston, TX are:

Systems Support Engineer jobs near you
Infographic showing various Systems Support Engineer job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $85,198 per year, or $41 per hour.

Desktop Support Engineer

LaBine and Associates

Houston, TX • On-site

Full-time

Re-posted 24 days ago

Job description

Job Summary:

The IT Support Engineer will provide dedicated onsite support at a Houston-based client location, serving as the primary technical resource for end-user support, workstation troubleshooting, and daily IT operations.

The ideal candidate is a high-accountability IT generalist with strong troubleshooting abilities, excellent communication skills, and the confidence to operate independently in a dynamic environment. This person thrives in a customer-facing setting, collaborates effectively with remote technical teams, and proactively identifies opportunities to improve system reliability and user experience.

Key Responsibilities:

Provide onsite desktop and end-user support across Windows and macOS environments, including break/fix, peripherals, printing, AV/conferencing basics, and workstation setup

Own onsite incident triage and resolution; document work thoroughly in the ticketing system

Coordinate and escalate issues to remote teams when elevated access or specialized expertise is required (network, servers, firewalls, Microsoft 365/Azure, cybersecurity)

Support identity and access management tasks such as account provisioning, MFA, password resets, and group membership changes

Deliver a high-touch customer experience through clear communication, expectation-setting, and follow-up

Identify recurring issues and contribute to root-cause analysis and long-term remediation

Maintain a professional onsite presence and build strong rapport with end users and stakeholders

Qualifications:

3–5 years of experience in desktop support, helpdesk, or field support

Experience supporting business users onsite, including device deployment, onboarding/offboarding, and vendor or remote-team coordination

Strong technical troubleshooting skills across diverse IT environments

Excellent communication and customer service skills, with the ability to support users in person, by phone, and via remote tools

Ability to work independently, manage priorities, and maintain high accountability in a client-facing environment

LaBine and Associates logo

About LaBine and Associates

Sourced by ZipRecruiter

LaBine and Associates is a full service talent acquisition firm specializing in executive search for a myriad of industries. Through our partnerships with experienced associates, we can also provide staffing support, expert consultants, and interim executives for your company’s needs. We have deep industry knowledge with understanding in multiple industries. Our specialists include experts in banking/finance, HR/Legal, Technology, Health Care, Life Sciences, Engineering, Energy, Supply Chain, Mining, Agribusiness and manufacturing.

Industry

Professional, scientific, and technical services

Company size

11 - 50 Employees

Headquarters location

San Mateo, CA, US

Year founded

2013

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