2

Entry Level Desktop Support Jobs in Houston, TX (NOW HIRING)

Specialist- SCADA IT Associate

Houston, TX · On-site

$94K/yr

The SCADA Associate will provide entry-level operational and technical support for Kinder Morgan ... Desktop & End-User Support * Provide desktop support for control room and SCADA-related users ...

Support build, testing, and release processes for production software * Collaborate with ... Familiarity with Qt or comparable desktop GUI frameworks * Understanding of object-oriented design ...

Support build, testing, and release processes for production software * Collaborate with ... Familiarity with Qt or comparable desktop GUI frameworks * Understanding of object-oriented design ...

Entry Level Desktop Support information

See Houston, TX salary details

$9

$25

$43

How much do entry level desktop support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level desktop support in Houston, TX is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $29.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the most commonly searched types of Desktop Support jobs in Houston, TX? The most popular types of Desktop Support jobs in Houston, TX are:
What job categories do people searching Entry Level Desktop Support jobs in Houston, TX look for? The top searched job categories for Entry Level Desktop Support jobs in Houston, TX are:
What cities near Houston, TX are hiring for Entry Level Desktop Support jobs? Cities near Houston, TX with the most Entry Level Desktop Support job openings:
Infographic showing various Entry Level Desktop Support job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,622 per year, or $25.8 per hour.

Desktop/ Network Support Infrastructure Specialist

Quest Diagnostics

Houston, TX • On-site

$26.12/hr

Full-time

Re-posted 11 days ago


ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories


Job description


Responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations.
Responsibilities
  • Support Tier -2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management
  • Troubleshoot and resolve all service center tickets routed to your Assignment Group
  • Perform IMAC all systems as applicable
  • Perform maintenance, patches, and updates to all systems in a timely manner
  • Maintain up to date knowledge and skills related to changing technology and services provided by Field IT Support
  • Provide clear, regular submissions of Management Reports and Metrics that document performance against SLA's via standard products
  • Contribute to team and Quest specific short, mid, and long term goals
  • Assist in inventory management
  • Assist in coordination of asset disposal for Quest Diagnostics Workstation machines and peripherals
  • Ensure that the Quest Diagnostics Information Technology Asset Management policies are enforced at the Business Unit

Qualifications
Physical and Mental Requirements:
Ability to routinely lift 40 lbs; walk long distances; stand and bend in tight spaces; drive short and long distances. maintain composure under pressure; adapts to change; ability to grasp information quickly.
Knowledge:
Entry level understanding of skill area progressing to application of knowledge attained through education, certifications or other related experience such as on the job training
Skills:
Solving problems, MS office programs, Problem Management, Time Management, Organizational Skills, proficiency in verbal and written communications, strong commitment to customer and employee satisfaction, ability to work with customers, both internal and external
Education
  • Associates Degree CompTIA A+ (Preferred)

Work Requirements
  • Travel Required

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

What ExamOne employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom