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Desktop Manager Jobs in Houston, TX (NOW HIRING)

Desktop Engineer

Houston, TX · Remote

$120K - $130K/yr

Manage operating system updates, software deployments, patching activities, and endpoint lifecycle processes * Lead desktop engineering initiatives and technology implementation projects from ...

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

The role focuses on desktop support, endpoint management, application troubleshooting, and coordination with central IT teams, while delivering a high‑quality user experience aligned with service ...

Description TEKsystems is seeking Desktop Deployment Technicians to support an expansion project ... Familiarity with asset management and inventory tracking processes. * Healthcare facility ...

Desktop Support

Houston, TX · On-site

$22 - $25/hr

Description TEKsystems is seeking Desktop Deployment Technicians to support an expansion project ... Familiarity with asset management and inventory tracking processes. Healthcare facility/Deployment ...

Description TEKsystems is seeking Desktop Deployment Technicians to support an expansion project ... management and inventory tracking processes. • Healthcare facility/Deployment Experience ...

Desktop Support Houston TX * Dealing with hardware and application support queries and issues ... Cell support - tech setup/troubleshooting of cell phones (non mgmt. included) * Setup and ...

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Desktop Manager information

See Houston, TX salary details

$20.1K

$79.8K

$120.3K

How much do desktop manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for desktop manager in Houston, TX is $79,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,400.00 and $91,200.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Houston, TX?

The most popular types of Desktop jobs in Houston, TX are:

What job categories do people searching Desktop Manager jobs in Houston, TX look for?

The top searched job categories for Desktop Manager jobs in Houston, TX are:

What cities near Houston, TX are hiring for Desktop Manager jobs?

Cities near Houston, TX with the most Desktop Manager job openings:

Infographic showing various Desktop Manager job openings in Houston, TX as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $79,842 per year, or $38.4 per hour.

Manager, IS Desktop Support

David Weekley Homes

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


David Weekley Homes rating

6.9

Company rating: 6.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Job Description

David Weekley Homes is seeking a highly capable Manager, IS Desktop Support to lead our desktop and end-point support services team. In this role, you'll ensure that our Team Members receive responsive, high-quality technology support, while aligning desktop services with our company and department goals. You'll manage day-to-day operations, lead a team of support professionals, and collaborate with business and IT partners to deliver a seamless experience across our enterprise.

Job Responsibilities:

  • Lead, coach, and develop a team of Desktop Support and Field Support Specialists
  • Oversee daily operations for incident and request resolution, hardware/software deployment, device imaging, refresh cycles, and lifecycle management of end-user technology
  • Track and report on key metrics (e.g., SLA compliance, first-contact resolution, CSAT) and drive continuous improvement
  • Act as escalation point for major or complex support issues, communicating effectively with other IT groups and leadership
  • Partner with Infrastructure & Security teams to ensure endpoint security, device management (e.g., Microsoft 365, Azure AD, Intune), and compliance with corporate standards
  • Manage vendor relationships, hardware procurement, warranty / repair logistics, and software licensing for end-user devices
  • Develop and maintain standard operating procedures, knowledge base articles, and training programs to improve service quality and efficiency
  • Assist in budget planning, device inventory management, and asset tracking to support IT lifecycle initiatives
Qualifications
  • Has 7+ years of experience in desktop / end-user support, including at least 3 years in a supervisory or management role-preferably in a multi-site or enterprise environment
  • Embodies a collaborative, servant-leadership style aligned with DWH's culture of putting Team Members first, striving for excellence, and fostering continuous improvement
  • Understands Windows 10/11, Microsoft 365, Active Directory/Azure AD, Intune, endpoint imaging/deployment, and basic networking (DNS, DHCP, VPN)
  • Is familiar with ITSM/ticketing systems, asset management (NinjaOne), and service-management best practices (e.g., ITIL)
  • Demonstrates strong leadership, excellent communication skills (technical and non-technical audiences), and a customer-centric mindset
  • Certifications such as Microsoft Certified: Modern Desktop Administrator, CompTIA A+ / Network+ / Security+, or ITIL v4 Foundation are
Additional Information

.

What We Offer:

Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 19 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America. 

We offer an excellent benefits package that includes:

  • Health Insurance - Medical, Dental and Vision
  • 401k and discretionary 8% match
  • Employee Stock Ownership Plan
  • Profit Sharing
  • Vacation, Paid Holidays, plus PTO
  • New Home Discount for Team Member and Family
  • College Scholarship Program
  • Community Outreach
  • Sabbaticals
  • And more!

David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.

Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.


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