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Desktop Manager Jobs in Tyler, TX (NOW HIRING)

CampusWorks, Inc.

Desktop Technician

Kilgore, TX

$16.75 - $21.25/hr

We are seeking a highly motivated Desktop Technician to join our collaborative, mission-driven ... Collaborate with IT staff to resolve and manage tickets in the IT ticket tracking system.  ...

CampusWorks, Inc.

Desktop Technician

Kilgore, TX

$16.75 - $21.25/hr

We are seeking a highly motivated Desktop Technician to join our collaborative, mission-driven ... Collaborate with IT staff to resolve and manage tickets in the IT ticket tracking system.

CampusWorks, Inc.

Desktop Technician

Kilgore, TX · On-site

$16.75 - $21.25/hr

We are seeking a highly motivated Desktop Technician to join our collaborative, mission-driven ... Collaborate with IT staff to resolve and manage tickets in the IT ticket tracking system.

Tixy Services LLC

Desktop Support Engineer

Tyler, TX · On-site

Maintain IT asset inventory and lifecycle management. * Coordinate with infrastructure, network ... Experience troubleshooting desktops, laptops, printers, monitors, and peripherals. * Knowledge of ...

Brookshire Grocery Company

Enterprise Endpoint Manager

Tyler, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversees the management, security, and optimization of our organization's endpoint devices, including desktops, laptops, mobile devices, and other endpoints. Ensures the stability, performance, and ...

Brookshire Grocery Company

Enterprise Endpoint Manager

Tyler, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversees the management, security, and optimization of our organization's endpoint devices, including desktops, laptops, mobile devices, and other endpoints. Ensures the stability, performance, and ...

Brookshires Grocery Company.

Enterprise Endpoint Manager

Tyler, TX · On-site

$95 - $135/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversees the management, security, and optimization of our organization's endpoint devices, including desktops, laptops, mobile devices, and other endpoints. Ensures the stability, performance, and ...

Brookshire Grocery Company

Enterprise Endpoint Manager

Tyler, TX · On-site

$90 - $135/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversees the management, security, and optimization of our organization's endpoint devices, including desktops, laptops, mobile devices, and other endpoints. Ensures the stability, performance, and ...

HMG Careers

Sales Manager Remote

Tyler, TX · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

HMG Careers

Remote Sales Manager

Tyler, TX · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to ... Work closely with your manager to set goals and achieve them

Tixy Services LLC

Desk Side Support

Tyler, TX · On-site

$18.75 - $25.50/hr

... Desktop Support. Key Competencies * Customer-focused approach * Strong analytical and problem-solving skills * Excellent communication skills * Time management and prioritization * Ability to work ...

HMG Careers

Remote Sales Representative

Canton, TX · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Tyler, TX

Desktop Manager information

See Tyler, TX salary details

$19.8K

$78.8K

$118.7K

How much do desktop manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for desktop manager in Tyler, TX is $78,785.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $90,000.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are the most commonly searched types of Desktop jobs in Tyler, TX?

The most popular types of Desktop jobs in Tyler, TX are:

What are popular job titles related to Desktop Manager jobs in Tyler, TX?

For Desktop Manager jobs in Tyler, TX, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Tyler, TX look for?

The top searched job categories for Desktop Manager jobs in Tyler, TX are:

What cities near Tyler, TX are hiring for Desktop Manager jobs?

Cities near Tyler, TX with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Tyler, TX as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $78,785 per year, or $37.9 per hour.

Desktop Technician

CampusWorks, Inc.

Kilgore, TX

$16.75 - $21.25/hr

Full-time

Posted 9 days ago

Job description

We are seeking a highly motivated Desktop Technician to join our collaborative, mission-driven, dynamic, and innovative campus technology team. Reporting to the onsite IT Director, the Desktop Technician is responsible for delivering first and second-tier technical support for desktop software, desktop hardware, classroom technology, printing, and network-related issues to faculty, staff, and students on campus. This role requires effective communication of technical solutions in a friendly and professional manner, providing initial diagnostic and troubleshooting assistance primarily in person, and occasionally online or over the phone. 

Essential Job Duties:

  • Troubleshoot and repair laptop/desktop computers and related peripherals.   

  • Diagnose and troubleshoot hardware, software, network, and system issues effectively.  

  • Install, set-up, test, and troubleshoot non-computer IT equipment such as media, video, and phone systems in the classrooms and on campus.  

  • Configure, install, maintain, troubleshoot; domains, user accounts, software accounts, network connectivity, and wireless access.   

  • Resolve technology-related difficulties experienced by faculty, staff, and students.  

  • Develop and maintain desktop deployment systems to streamline the process of deploying images to endpoint devices.  

  • Accurately input, assign, and update service requests and incidents into the IT ticket tracking system. Maintain records and generate reports as required. Respond to service requests and incidents logged through the designated ticketing system. Escalate complex service requests when necessary.  

  • Utilize, contribute to and approve newly created articles within the knowledge base to help resolve issues. Adhere to technical processes and procedures.  

  • Collaborate with IT staff to resolve and manage tickets in the IT ticket tracking system.  

Additional Responsibilities:

  • Coordinate with vendors to resolve problems.  

  • Generate and review activity reports. 

  • Other duties, as assigned. 

Required Skills & Abilities:

  • Ability to format, install, set up, maintain, and troubleshoot desktop and laptop computers.  

  • Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and/or Google apps.  

  • Good written and verbal communication skills.  

  • Ability to explain technical concepts and train others in non-technical terms.  

  • Ability to adhere to set schedules, meet deadlines, and cover shift patterns to provide the coverage needed for the client.  

  • Ability to work collaboratively in a team environment.  

  • A strong focus on customer service.  

  • Good organizational skills with a keen attention to detail.  

  • Ability to work independently and as part of a team.  

  • Ability to manage multiple tasks and prioritize effectively.  

Minimum Qualifications:

  • High school diploma or equivalent. 

  • A minimum of one-year related experience in supporting personal computer hardware, software, peripherals, servers, printers, scanners, and classroom audiovisual technology. 

Preferred Qualifications:

  • Professional IT certifications such as CompTIA ITF+, A+, Network+, Server+, MCP, etc. 

  • Associate’s degree or bachelor’s degree in computer science or a related field 

  • 2 or more years of related desktop experience in configuring, testing, and troubleshooting network connectivity and wireless access for computers or devices. 

What You Can Expect from Us
At CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.

Our employees enjoy:
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm,  provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada.  With the nature of our clients’ work evolving quickly,  we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients. 
A CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.
A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.
Flexibility. We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life's unique demands.
A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.

 At CampusWorks, we value the unique backgrounds, experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let's talk!  If you’re a close but not exact match with the description, we hope you’ll still consider applying.  

 
About CampusWorks
Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.

Want to learn more about life at CampusWorks? Visit https://www.campusworksinc.com/about/ to see how we empower Higher Education to reach its full potential

Friendly Note to External Agencies:
At CampusWorks, we kindly request that you please refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. To ensure a smooth and effective collaboration, we would like to inform you that any candidates sent to us without a signed agreement in place will regrettably not be accepted or considered as a submission.

CampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Notice to all Applicants:
Please click on the links below for more information on these important topics:
-            Know Your Rights: Workplace Discrimination is Illegal
-            Employee Polygraph Protection Act
-            Your Employee Rights Under the Family and Medical Leave Act (FMLA)
-            E-Verify Participation
-            Right to Work