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Desktop Support Jobs in Tyler, TX (NOW HIRING)

SISL Global

Desktop Support Specialist

Tyler, TX · On-site

Job Title - Desktop Support Specialist Location - Tyler, TX Job Type - Fulltime About the Role Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software ...

Tixy Services LLC

Desk Side Support

Tyler, TX · On-site

$18.75 - $25.50/hr

Provide desk-side support for desktops, laptops, printers, scanners, and other IT peripherals. * Diagnose and resolve hardware and software issues for end users. * Install, configure, and ...

CampusWorks, Inc.

Desktop Technician

Kilgore, TX · On-site

$16.75 - $21.25/hr

Reporting to the onsite IT Director, the Desktop Technician is responsible for delivering first and second-tier technical support for desktop software, desktop hardware, classroom technology ...

CampusWorks, Inc.

Desktop Technician

Kilgore, TX · On-site

$16.75 - $21.25/hr

Reporting to the onsite IT Director, the Desktop Technician is responsible for delivering first and second-tier technical support for desktop software, desktop hardware, classroom technology ...

CampusWorks, Inc.

Desktop Technician

Kilgore, TX · On-site

$16.75 - $21.25/hr

Reporting to the onsite IT Director, the Desktop Technician is responsible for delivering first and second-tier technical support for desktop software, desktop hardware, classroom technology ...

City of Tyler

IT Specialist II (Part-Time)

Tyler, TX · On-site

$26.50/hr

Microsoft Windows desktop image standards, deployment methods, and supporting tools and technologies (anti-virus, profile management, user experience monitoring, performance troubleshooting, etc ...

City of Tyler, TX

IT Specialist II (Part-Time)

Tyler, TX · On-site

$26.50/hr

Remote Client Support (i.e., VPN, Virtual Desktop, 2FA, etc.) * Wireless communications * Computer and network security practices * Mobile Device Management * Provide technical support to other ...

Sky Ranches, Inc.

IT Support Specialist

Van, TX · On-site

Support company Windows and Apple workstations by maintaining and troubleshooting company computers, printers, peripherals, and other communication systems. This includes hardware and software ...

Sky Ranches Inc

IT Support Specialist

Van, TX · On-site

Support company Windows and Apple workstations by maintaining and troubleshooting company computers, printers, peripherals, and other communication systems. This includes hardware and software ...

Sky Ranch

IT Support Specialist

Van, TX · On-site

$60 - $90/hr

Support company Windows and Apple workstations by maintaining and troubleshooting company computers, printers, peripherals, and other communication systems. This includes hardware and software ...

U.S. Navy

IT Support Specialist

Murchison, TX · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Alba, TX · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Bullard, TX · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Kilgore, TX · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Chandler, TX · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Arp, TX · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Frankston, TX · On-site

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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All JobsDesktop Support JobsDesktop Support Jobs in Tyler, TX

Desktop Support information

See Tyler, TX salary details

$13

$21

$31

How much do desktop support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desktop support in Tyler, TX is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $23.32 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Tyler, TX?

The most popular types of Desktop Support jobs in Tyler, TX are:

What are popular job titles related to Desktop Support jobs in Tyler, TX?

For Desktop Support jobs in Tyler, TX, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Tyler, TX look for?

The top searched job categories for Desktop Support jobs in Tyler, TX are:

What cities near Tyler, TX are hiring for Desktop Support jobs?

Cities near Tyler, TX with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Tyler, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $45,011 per year, or $21.6 per hour.

Onsite Desktop Support

Syntricate Technologies

Tyler, TX • On-site

Full-time

Re-posted 15 hours ago

Job description

Job Summary:
Syntricate Technologies is seeking an Onsite Desktop Support professional. The role involves providing technical support and assistance for desktop systems in various locations.
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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