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Entry Level Desktop Support Jobs in Tyler, TX (NOW HIRING)

Essintial Enterprise Solutions

Cable Technician

Tyler, TX · On-site

$27 - $30/hr

... technical support for desktops, laptops, printers, mobile devices, and peripherals. - Perform ... entry-level cabling certificates. Required tools: 8ft AND 12ft A-frame ladders Laser Measurement ...

Essintial Enterprise Solutions

Cable Technician

Tyler, TX · On-site

$27 - $30/hr

Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripherals ... Certifications such as CompTIA A+, Network+, or entry-level cabling certificates. Required tools ...

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Entry Level Desktop Support information

See Tyler, TX salary details

$9

$25

$43

How much do entry level desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level desktop support in Tyler, TX is $25.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $28.99 per hour, depending on experience, location, and employer.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.
More about Entry Level Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Tyler, TX? The most popular types of Desktop Support jobs in Tyler, TX are:
What are popular job titles related to Entry Level Desktop Support jobs in Tyler, TX? For Entry Level Desktop Support jobs in Tyler, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Tyler, TX look for? The top searched job categories for Entry Level Desktop Support jobs in Tyler, TX are:
What cities near Tyler, TX are hiring for Entry Level Desktop Support jobs? Cities near Tyler, TX with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Tyler, TX as of May 2026, with employment types broken down into 1% Internship, 11% Full Time, 23% Part Time, 7% Temporary, 55% Contract, and 3% Nights. Highlights an 85% Physical, and 15% Remote job distribution, with an average salary of $52,912 per year, or $25.4 per hour.
Cable Technician

Cable Technician

Essintial Enterprise Solutions

Tyler, TX • On-site

$27 - $30/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description:Position Summary

Possibility of work extending beyond this. Work dates from 6/8/2026-7/20/2026. Full time hours/day shift hours.

The Cable Technician I is responsible for performing basic low-voltage cabling work and providing on-site technical support for end users. This role supports daily IT operations, including troubleshooting workstation issues, installing and maintaining cabling infrastructure, and ensuring reliable connectivity at customer or internal locations. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced environment.
Responsibilities

- Install, terminate, and test Cat5e/Cat6 network cabling following industry standards.

- Perform cable routing, dressing, labeling, and documentation.

- Assist with installation of racks, patch panels, faceplates, and related hardware.

- Troubleshoot connectivity issues related to cabling infrastructure.

- Follow safety protocols and maintain a clean work environment on job sites.

- Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripherals.

- Perform troubleshooting for hardware, software, and network connectivity issues.

- Assist with workstation setup, imaging, upgrades, and deployments.

- Support user account setup, password resets, and basic application support.

- Document work performed in ticketing systems and escalate issues as needed.

- Provide excellent customer service to end users, both onsite and remotely.

Work Environment

Combination of office, industrial, and customer site settings. Role may require travel between sites and flexible hours based on project needs.


#EES25

Requirements:

Qualifications

- 1+ years of experience in cabling, IT support, or a related technical role.

- Basic understanding of network cabling standards (TIA/EIA).

- Familiarity with Windows OS, basic networking, and common IT troubleshooting steps.

- Ability to use cabling and hand tools (punch-down tools, testers, drills, etc.).

- Strong communication and customer service skills.

- Ability to lift up to 50 lbs and work in various environments.

- Valid driver’s license may be required depending on job site needs.

Preferred Skills

- Experience with ticketing systems

- Basic understanding of switches, access points, and network equipment.

- Certifications such as CompTIA A+, Network+, or entry-level cabling certificates.


Required tools:

8ft AND 12ft A-frame ladders

Laser Measurement Tool

RJ 45 Crimp tool

Smart phone

Flashlight – not the one on the phone

Fish Tape / Glow Rods

Cordless drill

Ethernet cable tester that displays output of all 8 pins simultaneous

Cable toner

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