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Desktop Support Jobs in Lubbock, TX (NOW HIRING)

Artech Information System LLC

desktop support

Lubbock, TX

$17.50 - $22/hr

... remove desktop PCs and monitors. * Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. * The support platform is ...

Artech Information System LLC

desktop support

Lubbock, TX · On-site

$17.50 - $22/hr

Deskside Support Representative Distributed Client Services Location: LUBBOCK.TX Duration: 12 months with possible extension. Job id : S2LFBX Should be able to diagnose and remedy complex Microsoft ...

Artech Information System LLC

Deskside Support

Lubbock, TX

$17.50 - $22/hr

... desktop PCs and monitors. * Remote take-over skills a plus. Must have good verbal and written ... The support platform is Microsoft OS including Win7 and some Win10 (piloting). * OS troubleshooting ...

Merge IT

IT Support Engineer - Lubbock, TX

Lubbock, TX · On-site

Required : • Strong experience supporting Windows desktop environments • Proven hands-on experience with Office 365 at the deskside level • Basic knowledge of device imaging, reimaging, and PC ...

Texas Tech University

IT Support Technician III

Lubbock, TX · On-site

$18.50 - $25.25/hr

The IT Support Technician III's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and ...

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Desktop Support information

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$11

$19

$28

How much do desktop support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for desktop support in Lubbock, TX is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $21.25 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Lubbock, TX?

The most popular types of Desktop Support jobs in Lubbock, TX are:

What are popular job titles related to Desktop Support jobs in Lubbock, TX?

For Desktop Support jobs in Lubbock, TX, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Lubbock, TX look for?

The top searched job categories for Desktop Support jobs in Lubbock, TX are:

What cities near Lubbock, TX are hiring for Desktop Support jobs?

Cities near Lubbock, TX with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Lubbock, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,019 per year, or $19.7 per hour.

desktop support

Lubbock, TX

Artech Information System LLC
Recruiting and Staffing Services • 10K+ employees
Learn more about Artech Information System LLCexternal

$17.50 - $22/hr

Full-time

Re-posted 8 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Hello,

My name is Shubham and I'm a Recruitment specialist at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. Please find below, summary of the position.

If you are currently not in the job seeking market, feel free to refer this position to someone you may know to be a fit. However, should this position be of interest to you, please send me your resume or contact me directly at 973.295-4595

Job Title: Deskside Support Representative Distributed Client Services

Job ID: # S2L5DY

Location: LUBBOCK,TX

Duration: : 1 year (with possible extension)

  • Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
  • Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
  • The support platform is Microsoft OS including Win7 and some Win10 (piloting).
  • OS troubleshooting, imaging, and builds.
  • Need a valid driving license this job may require some travel but you will be payed for mileage charges
  • Outlook PST files.
Additional Information

For more information, Please contact

Shubham

973-295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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