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Email Chat Support Jobs in Houston, TX (NOW HIRING)

Customer Care Coordinator

Houston, TX · On-site

$17.25 - $22.50/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...

Duties include managing, troubleshooting, supporting, and providing training across the customer ... Demonstrate exceptional communication across all contact channels, including email, chat and phone

Reporting directly to the Product Support Supervisor/Manager within the Product Support department ... Demonstrate exceptional communication across all contact channels, including email, chat and phone

Reporting directly to the Product Support Supervisor/Manager within the Product Support department ... Demonstrate exceptional communication across all contact channels, including email, chat and phone

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Email Chat Support information

See Houston, TX salary details

$13

$24

$42

How much do email chat support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for email chat support in Houston, TX is $24.88, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.07 per hour, depending on experience, location, and employer.

What is an email chat support?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What does a typical workday look like for someone in an email chat support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What are the key skills and qualifications needed to thrive in the email chat support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

What are the most commonly searched types of Email Chat Support jobs in Houston, TX?

The most popular types of Email Chat Support jobs in Houston, TX are:

What are popular job titles related to Email Chat Support jobs in Houston, TX?

For Email Chat Support jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Email Chat Support jobs in Houston, TX look for?

The top searched job categories for Email Chat Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Email Chat Support jobs?

Cities near Houston, TX with the most Email Chat Support job openings:

Infographic showing various Email Chat Support job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 2% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,740 per year, or $24.9 per hour.

Non-Profit Support

Voice 8 System

Houston, TX • On-site, Remote

$17.25 - $23.25/hr

Full-time

Posted 11 days ago


Job description

Position:

Remote Non-Profit Support

This position offers the chance to support a wide range of nonprofit and governmental organizations, providing you with the flexibility to work from home while making a significant impact. If you are organized, motivated, and passionate about helping others, we want you on our team.

Who You'll Support:

  • Nonprofit/Charity TV and Radio stations
  • Child welfare agencies
  • Veteran support groups
  • Spiritual and religious organizations
  • Animal advocacy groups

Preferred Skills:

  • Highly organized and self-motivated
  • Excellent phone and people skills
  • Intermediate PC proficiency
  • Flexible and a team player
  • Ability to provide excellent customer service
  • Call center experience is a plus

Benefits:

  • Inbound phone work: $0.20 - $0.32 per talk minute depending on the project
  • Experienced call agents can earn up to $0.35 per talk minute
  • Additional opportunities in email, ticket, and chat support with varied pay rates
Employment Type: FULL_TIME