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Entry Level Desktop Support Jobs in Crowley, TX (NOW HIRING)

Custom Information Services

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Level 1 IT Support Engineer

Dallas, TX · On-site

$40K - $60K/yr

We are looking for an entry level candidate with at least 6 months experience working a helpdesk ... Qualifications · Knowledge of Desktop operating systems, productivity application such as MS ...

Custom Information Services

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Level 1 IT Support Engineer

Arlington, TX · On-site

$40K - $60K/yr

We are looking for an entry level candidate with at least 6 months experience working a helpdesk ... Qualifications · Knowledge of Desktop operating systems, productivity application such as MS ...

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Entry Level Desktop Support information

See Crowley, TX salary details

$9

$25

$42

How much do entry level desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level desktop support in Crowley, TX is $25.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.56 per hour, depending on experience, location, and employer.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.
More about Entry Level Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Crowley, TX? The most popular types of Desktop Support jobs in Crowley, TX are:
What job categories do people searching Entry Level Desktop Support jobs in Crowley, TX look for? The top searched job categories for Entry Level Desktop Support jobs in Crowley, TX are:
What cities near Crowley, TX are hiring for Entry Level Desktop Support jobs? Cities near Crowley, TX with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Crowley, TX as of May 2026, with employment types broken down into 1% Internship, 8% Full Time, 23% Part Time, 8% Temporary, 57% Contract, and 3% Nights. Highlights an 85% Physical, and 15% Remote job distribution, with an average salary of $52,074 per year, or $25 per hour.
Level 1 IT Support Engineer

Level 1 IT Support Engineer

Custom Information Services

Dallas, TX • On-site

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

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Job description

Summary

Are you looking to advance your career in IT (Information Technology)? We are looking for an entry level candidate with at least 6 months experience working a helpdesk providing end-user support.

The successful candidate will work with our enterprise team providing IT support. For the right candidate this position provides for upward mobility, if you are ambitious and eager to learn then this position is the first step towards a long and rewarding career in the field of IT.

We are an established IT firm in the DFW area, and we are seeking an Entry-Level Support Engineer to join our team.

This position will assist our clients to solve technical support issues, provide remote and on-site support to our client, and work with our deployment team to implement new technologies.

This position is salaried and full-time, verbal and written communications skills are a must as you will be communicating with c-level and end users. This position offers a competitive salary and includes a comprehensive benefits package.


Qualifications


·         Knowledge of Desktop operating systems, productivity application such as MS Office, password resets, basic computer hardware and printer operation.

·         Experience with diagnostic, repair and installation of Windows Systems and application software.

·         Diagnostic remediation of desktops and printers

·         Assist users with technical issues and “how to” questions

·         Installation and configuration of hardware and software systems

·         Write clear and concise documentation and instructions

·         Ability to manage and prioritize multiple tasks in fast paced environment and under pressure

·         Candidate will be required to participate in on-call rotation

·         Continuous improvement keeping current on new technology, industry trends and threats


Education: Associates or Specialized Training in relevant Course work


Experience: 6 months+ Level 1 with desktop, AD user account management, O365 and application support


Preferred Certifications: A+ or equivalent

Company Description

Custom Information Services (CIS) is an IT Managed Services Provider (MSP) & Business Applications (MS Dynamics GP) Consulting Firm located in Arlington, Texas since 1989. We are looking for exceptional employees to join our team. We offer competitive starting salaries with an exceptional benefits package available. CIS offers 401K, health, vision, and dental benefits. Salary is very competitive within the industry and commensurate with skills and experience. We also have room for significant career advancement.