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Entry Level Desktop Support Jobs in Crowley, TX (NOW HIRING)

Real Floors, Inc.

Technical Support Analyst

Dallas, TX · On-site

QUALIFICATIONS: * 6+ months of entry-level IT support, customer service, or tech-adjacent experience * Experience using ticketing systems and providing end-user support via remote desktop software

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Entry Level Desktop Support information

See Crowley, TX salary details

$9

$25

$42

How much do entry level desktop support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level desktop support in Crowley, TX is $25.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.56 per hour, depending on experience, location, and employer.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What are the most commonly searched types of Desktop Support jobs in Crowley, TX?

The most popular types of Desktop Support jobs in Crowley, TX are:

What job categories do people searching Entry Level Desktop Support jobs in Crowley, TX look for?

The top searched job categories for Entry Level Desktop Support jobs in Crowley, TX are:

What cities near Crowley, TX are hiring for Entry Level Desktop Support jobs?

Cities near Crowley, TX with the most Entry Level Desktop Support job openings:

Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Crowley, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $52,074 per year, or $25 per hour.

Technical Support Analyst

Dallas, TX • On-site

Real Floors, Inc.
Wholesale • 201 - 500 employees

6.0

Company rating: 6.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

39th of 55 rated home improvement suppliers and fitters

Uninterrupted breaks

Learn more about Real Floors, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

JOB TITLE: Technical Support Analyst
REPORTS TO: Director, Information Technology
LOCATION: 11110 Goodnight Lane Suite 100 Dallas, TX 75229
JOB TYPE: Full-Time | Monday - Friday | 8:00am-5:00pm
COMPANY OVERVIEW:
We are the largest wholesale flooring company in North America and have been named a Top Workplace for 10 years in a row! With amazing benefits and family like culture, our company is now the largest multi-family flooring provider in North America. We value our employees and provide awesome benefits, and a positive work environment!
JOB OVERVIEW:
The Technical Support Analyst will deliver prompt and efficient technical assistance to our nationwide team of over 900 employees. In this role, the Technical Support Analyst will demonstrate commitment to customer service by actively listening to employees' concerns, utilizing a solid technical background to diagnose and resolve issues, and adeptly managing shifting priorities. Proficiency in articulating technical solutions with clarity, patience, and support is crucial for fostering effective collaboration within the team.
RESPONSIBILITIES:
  • Offers technical support to company employees through phone and email systems to solve general technical problems through a ticketing system.
  • Creates, maintains and terminates user accounts within Active Directory, Google Apps, CommandLink, DocStar and other business systems.
  • Troubleshoots and resolves network connectivity issues such as printing/scanning, LAN, WAN, wireless, VPN, and Remote Desktop issues.
  • Configures and ships equipment for new users, or for users due for an upgrade.
  • Terminates users, removes and backs up local data, and ensures that equipment is returned or reassigned.
  • Maintains the IT inventory system.
  • Provides on-site and remote support for the company's technology equipment, including but not limited to: laptops, desktops, monitors, docking stations, network printers, copiers, scanners, VOIP phones, postage machines and projectors.
  • Supports software applications including, but not limited to: Windows, Google Apps, RFMS, DocStar, Google Chrome, Internet Explorer, Microsoft Office, Adobe, Remote Desktop, internal applications and mobile devices (Apple, Android).
  • Collaborates within the IT team, as well as with company leaders on special projects.
  • Provides emergency support during an on-call schedule covering weekends and weekday evenings.
  • Establishes and maintains positive working relationships with employees across the organization, departments, and locations. Functions as an effective member of the IT team, assisting co- workers as needed and learning from colleagues and supervisors.
  • Supports the goals of the IT department. Participates in special assignments and activities as required or approved; demonstrates initiative in the interest of the organization.
  • Upholds the values and culture of the company. Demonstrates professionalism and integrity and conducts oneself in a manner that reflects favorably on the organization.
  • Maintains confidentiality of company information and follows procedures for any disclosure.
  • Adheres to all applicable state insurance regulation requirements and other applicable laws, regulations, and standards.
  • Other duties as assigned by management.

QUALIFICATIONS:
  • 6+ months of entry-level IT support, customer service, or tech-adjacent experience
  • Experience using ticketing systems and providing end-user support via remote desktop software
  • Basic hands-on familiarity with PC hardware and setup
  • Intermediate knowledge of Google Workspace and Microsoft Office
  • Familiarity with system imaging or software deployment solutions
  • Strong interpersonal and customer service skills
  • Ability to work effectively in a team environment while working independently with minimal supervision
  • Strong troubleshooting and problem-solving skills to diagnose technical issues
  • Preferred (Optional): 2-year technical degree or Microsoft / CompTIA certifications

AMAZING BENEFITS:
Paid Time Off (PTO)
Paid Holidays
FREE Life & Disability Insurance
Health Care Insurance - Company pays most of the cost!
Dental & Vision Care Insurance options
Retirement 401(k) + GENEROUS company match
Annual Bonus Potential
Fitness Membership Reimbursement
Employee Referral Bonus Program
More!
Real Floors: We Live "Got-Your-Back-Ability" Every Day!
NOTE: Principals only. Recruiters, staffing agencies and other third parties will not be considered.
Real Floors, Inc. & Real Floors Commercial, Inc. provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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