ZipRecruiter

Log In

1

Senior Desktop Support Jobs in Crowley, TX (NOW HIRING)

Diverse Lynx

Desktop Support

Cedar Hill, TX · On-site

$25 - $30/hr

Desktop Support Location : Cedar Hill, TX Rate range- $25 to $30/hr. on w2 Job Details: Candidate must have 6-8 years experience in providing desktop support at customer location. Handling day to day ...

Kaav Inc.

Desktop Support

Grand Prairie, TX · On-site

IT-related desktop and infrastructure hardware and software troubleshooting * Work night shifts to provide continuous support and maintain the stability of the IT environment. THIS IS A NIGHT SHIFT ...

Samprasoft

Desktop Support

Grand Prairie, TX · On-site

IT-related desktop and infrastructure hardware and software troubleshooting * Work night shifts to provide continuous support and maintain the stability of the IT environment. THIS IS A NIGHT SHIFT ...

Forhyre

Onsite Desktop Support Engineer

Dallas, TX

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Forhyre

Desktop Support Engineer - Dallas

Dallas, TX

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Onsite Desktop Support Engineer

Dallas, TX

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Cynet Systems

Desktop Support Technician

Venus, TX · On-site

$18.50 - $23.50/hr

Receive and respond to incoming requests in a timely manner, including occasional after-hours support. Follow set procedures for logging, reporting, and statistically monitoring desktop operations.

next page

Showing results 1-20

People also search for

All JobsSenior Desktop Support JobsSenior Desktop Support Jobs in Crowley, TX

Senior Desktop Support information

See Crowley, TX salary details

$13

$33

$55

How much do senior desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for senior desktop support in Crowley, TX is $33.55, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $44.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Desktop Support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What are some of the main challenges a Senior Desktop Support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are Senior Desktop Support specialists?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Crowley, TX? The most popular types of Desktop Support jobs in Crowley, TX are:
What job categories do people searching Senior Desktop Support jobs in Crowley, TX look for? The top searched job categories for Senior Desktop Support jobs in Crowley, TX are:
What cities near Crowley, TX are hiring for Senior Desktop Support jobs? Cities near Crowley, TX with the most Senior Desktop Support job openings:
Senior Desktop Support jobs near you
Desktop Support

Desktop Support

Diverse Lynx

Cedar Hill, TX • On-site

$25 - $30/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Desktop Support
Location : Cedar Hill, TX
Rate range- $25 to $30/hr. on w2
Job Details:
Candidate must have 6-8 years experience in providing desktop support at customer location. Handling day to day IT related request and incident of end users at customer location.
Cedar Hills, Texas (Dallas) Requirements and measurements •
Work hours 8:00 - 17:00 Friday, Saturday, Sunday and Monday
• Work with onsite operations teams
• Follow task directions from Area IT manager
• Provide onsite support to End Client Line and other APMM Business Units (as
appropriate) for incidents that are assigned to the IT Support Technicians team and/or cannot be resolved remotely • Install / Move / Add / Change / Decommission support for IT equipment (PCs, Laptops, Printers, Servers) • Support and advice for Facilities Management/Office Services regarding office move planning • Support Hardware and Software asset management/tracking/auditing for devices not connected to the network and according to End Client Line global processes • LAN cabling troubleshooting • Support for other locations/offices as appropriate (geographical scope for service coverage to be confirmed - this could require some travel) • Ensure that End Client IT standard processes are followed for services provided • Assist in procuring requested hardware according to End Client purchasing procedures • Support general OS/MS Office/other application running problems or corruptions • Act as local project coordinator for hardware/software upgrades, country cluster and/or regional consolidation activities and other agreed technical projects.
• Together with the Technical Operations / Service Manager for the Region, assist with the resolution of 2nd level escalations as part of the standard escalation process.
• Assist the End Client IT and business customers in identifying shortfalls in service delivery and implementing improvements or short term workarounds for same • Coordinate with hardware vendors in case of hardware failures or upgrades (PCs, Laptops, Printers, Telephony) and manage through to resolution • Management of equipment servicing through End Client appointed vendors
Classification: Internal
• Thorough knowledge of Microsoft Windows Operating Systems • Thorough knowledge of End Client standard desktop software including MS Office, SNOW • Network knowledge IT Operations and infrastructure:
• PC hardware and peripheral troubleshooting skills (including IP printers) • Basic server and network troubleshooting skills • Knowledge of File and Print services Soft skills:
• Time management
• Effective communication
• People skills
• Customer service
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Diverse Lynx logo

About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

Social media

FacebookTwitter

View All Diverse Lynx Jobs

Apply