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Remote Desktop Support Jobs in California (NOW HIRING)

NTT DATA Services

Desktop Support Technician

Irvine, CA · On-site +1

$21.75 - $27.75/hr

The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...

NTT DATA Services

Desktop Support Technician

Irvine, CA · On-site +1

$21.50 - $27.25/hr

The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · On-site +1

$21.50 - $29/hr

Remote Support Tools : Proficiency with remote control tools like TeamViewer, AnyDesk, or Microsoft Remote Desktop, Screen Connect (or similar) * Service Ticket Systems : Experience using platforms ...

Varsity Technologies

Helpdesk Technician

Los Angeles, CA · Remote

$21.50 - $29/hr

Remote Support Tools : Proficiency with remote control tools like TeamViewer, AnyDesk, or Microsoft Remote Desktop, Screen Connect (or similar) * Service Ticket Systems : Experience using platforms ...

-4083

IT Systems Administrator

Newport Beach, CA · On-site +1

$75K - $85K/yr

Remote Work Opportunities for Qualifying Roles *Eligibility for remote work and flexible schedules ... Desktop Support including Windows 10/11, Data Backup, Basic Network Concepts, AntiVirus/Anti ...

EBizCharge

Client Services Specialist

Irvine, CA · Remote

$18.25 - $24.25/hr

... Support team by reviewing records, following up with customers, assist via remote sessions, and ... Familiarity with remote desktop protocol and screen sharing software to preform remote assistance

Sunayu, LLC

CA-Remote Site Support Technician

CA · On-site +1

$60K - $75K/yr

No Remote Type: No Clearance: n/a Sunayu, LLC has an exciting new opportunity to support the ... Provide Tier 2 desktop and classroom support at LTD and RSS locations. * Troubleshoot hardware ...

Abbott

Senior Quality Assurance Engineer

Alameda, CA · Remote

Plan and execute supplier audits and assessments (remote, desktop, and on-site), identify systemic ... Support supplier capability development by promoting best practices in qualification, validation ...

Abbott

Senior Quality Assurance Engineer

Alameda, CA · Remote

Plan and execute supplier audits and assessments (remote, desktop, and on-site), identify systemic ... Support supplier capability development by promoting best practices in qualification, validation ...

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Remote Desktop Support information

See California salary details

$9

$26

$45

How much do remote desktop support jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote desktop support in California is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support specialist, and why are they important?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are remote desktop support jobs?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are some common challenges faced by Remote Desktop Support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What are the most commonly searched types of Desktop Support jobs in California? The most popular types of Desktop Support jobs in California are:
What are popular job titles related to Remote Desktop Support jobs in California? For Remote Desktop Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in California look for? The top searched job categories for Remote Desktop Support jobs in California are:
What cities in California are hiring for Remote Desktop Support jobs? Cities in California with the most Remote Desktop Support job openings:
Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in California as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $55,415 per year, or $26.6 per hour.
Interim Desktop Support

Interim Desktop Support

Aspire Public Schools

Oakland, CA • On-site, Remote

Full-time

Posted 10 days ago

Aspire Public Schools rating

7.1

Company rating: 7.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

211th of 549 rated elementary and secondary schools

Job description

Description
ABOUT ASPIRE
Aspire Public Schools operates a network of high-performing, college preparatory charter schools serving TK-12 scholars in communities across California. Founded in 1998-in an effort to transform the inequitable racial, social, and gender outcomes that our communities persist through-Aspire is one of the largest and most forward-thinking open-enrollment public charter school systems in the nation.
Our purpose is to prepare our scholars for success in college, career, and life. At Aspire, we set a foundation for our scholars to gain knowledge, skills, and power to access and make choices for their families and post-secondary lives. Every day, our community of students, families, teachers and staff comes together to learn, work, and play in an environment grounded in our values of Bienestar (Well-Being), Culture of Belonging, Community Partnership, Agency & Self-Determination, and Joy.
JOB SUMMARY
Desktop Support supports the technology needs of Aspire teachers and school staff. Desktop Support will be expected to troubleshoot and resolve technology support tickets both on-site and remotely as well as prepare, deploy and maintain systems.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
  • Perform remote and on-site analysis, diagnosis, and resolution of desktop tickets for end-users.
  • Provide high quality technology support and customer service to school and regional staff
  • Provide prompt and detailed updates to tickets documenting progress and work completed
  • Prioritize and effectively manage ticket queue to meet SLA's
  • Prepare and deploy new systems for end-users and students; troubleshoot staff and student laptops and related hardware and software
  • Upgrade and reimage existing systems and transition users to new laptops
  • Help manage school technology infrastructure by implementing good lab, classroom, and server room management practices
  • Assist Manager with regional technology projects
  • Work with system and network administrators to support efficient operation of school technology infrastructure
  • Work with technology procurement team to recommend technology solutions to teachers and principals
  • Build and maintain positive relationships and customer service experiences with school and regional staff
  • Perform other duties as necessary to support Technology Operations at Aspire

Additional:
  • Demonstrate knowledge of, and support, the Aspire Public Schools mission, vision, value statements including antiracism, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior
  • Perform other related duties as required and assigned.

QUALIFICATIONS
  • Competencies:
  • Excellent technical knowledge of Microsoft Windows, Office and PC laptop components; working technical knowledge of Microsoft Server Products and Microsoft Active Directory; working technical knowledge of MacOS and iOS a plus
  • Able to troubleshoot and resolve basic desktop support issues with limited supervision; Effective in diagnosing more complex desktop problems
  • Able to troubleshoot hardware and software problems on a wide range of school technology including: PC and Mac laptops, Chromebooks, PC desktops, projectors, printers, document cameras, smartboards, iPads, Apple TV's, phone systems, etc.
  • Fast learner and effective in problem-solving unfamiliar technology
  • Works well independently and as part of a team; Able to effectively prioritize and multitask
  • Strong customer-service orientation and ability to provide excellent service to all customers; enjoys supporting teachers and understands the support needs of a school environment
  • Willingness and ability to travel by car to school sites
  • Willingness and ability to work flexible hours (nights and weekends) when necessary

  • Minimum educational level:
  • Bachelor's degree or equivalent work experience

  • Experience required:
  • 1-2 years relevant technology support experience; support within an educational environment a plus

  • Physical requirements:
  • Stand, walk or bend over, kneel, crouch, reach overhead, grasp, push, and pull. Move, lift and/or carry up to 30 pounds to shoulder height
  • Repetitive use of hands (i.e. fine manipulation, simple grasping, and power grasping)
  • Demonstrate normal depth perception
  • Sitting, walking or standing for extended periods of time
  • Dexterity of hands and fingers to operate a computer keyboard, operate standard office equipment, and use a telephone
  • See and read a computer screen and printed matter with or without vision aids
  • Hear and understand speech at normal levels and on the telephone with or without auditory aides

  • Work authorization requirements:
  • Clear the Department of Justice background screening
  • Authorized to work in the United States
  • Provide health (TB) clearance (most update every four years)

WORK ENVIRONMENT
The work environment characteristics are representative of those in a normal office, classroom/school setting which one might encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Aspire Public Schools has implemented a Remote Work policy, limiting on-site office availability. Therefore, employees must have the ability to work remotely regularly. This position may also require periodic travel to school sites in order to interact with school leaders.
  • Work indoors in a standard office environment, computer lab, and/or classroom environment
  • Work is performed in indoor and outdoor environments
  • Exposure to dust, oils, and cleaning chemicals
  • Some exposure to childhood and other diseases in a school environment
  • May be required to work outside of typical work days and office hours to meet operational deadlines

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