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Internship Desktop Support Jobs in California (NOW HIRING)

Ascend Partner Firms

Desktop Support Technician

Pasadena, CA · On-site

$22 - $28/hr

Required Qualifications * 2-5 years of IT support, help desk, or desktop support experience (internships count); associate or bachelor's degree in a technical field, or equivalent hands-on experience.

New

XYPRO

Internship

Simi Valley, CA · On-site

The XYPRO Internship Program provides motivated students an opportunity to gain first-hand ... Customer Support * Solutions Delivery * IT/Desktop Support * Data Science * Financial Analysis

XYPRO

Internship

Simi Valley, CA · On-site

$20 - $30/hr

The XYPRO Internship Program provides motivated students an opportunity to gain first-hand ... Customer Support * Solutions Delivery * IT/Desktop Support * Data Science * Financial Analysis

XYPRO Technology

Internship

Simi Valley, CA

$20 - $30/hr

The XYPRO Internship Program provides motivated students an opportunity to gain first-hand ... Customer Support * Solutions Delivery * IT/Desktop Support * Data Science * Financial Analysis

SETUP & SUPPORT LLC.

IT Support Intern

Oakland, CA

$17.25 - $23/hr

This is a great internship opportunity to get professional hands-on experience with desktop support in an corporate information systems organization. The intern will work under the direction of our ...

Western Milling

IT Intern

Visalia, CA · On-site

$16.90/hr

Overview This is an internship position designed to expose the employee to the information ... Background in desktop support preferred but not required. Skills * Intermediate proficiency in ...

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Internship Desktop Support information

What is the difference between Internship Desktop Support vs Desktop Support Specialist?

AspectInternship Desktop SupportDesktop Support Specialist
Required CredentialsTypically pursuing or recent graduate, some certifications optionalRelevant certifications like CompTIA A+ often required
Work EnvironmentEntry-level, supervised, learning-focusedFull-time, independent problem-solving, client-facing
Employer & Industry UsageInternship programs in IT departments, training rolesIT support teams across various industries, professional role

Internship Desktop Support roles are designed for students or recent graduates gaining hands-on experience, often under supervision. In contrast, Desktop Support Specialists are experienced professionals responsible for resolving technical issues independently. The internship provides foundational skills, while the specialist role involves more advanced troubleshooting and customer interaction.

What are the key skills and qualifications needed to thrive as an Internship Desktop Support, and why are they important?

To thrive as an Internship Desktop Support, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by coursework in IT or related fields. Familiarity with remote support tools, ticketing systems, and Microsoft Office Suite is typically required. Strong problem-solving abilities, patience, and effective communication skills help interns interact with users and resolve issues efficiently. These skills are critical to ensure smooth IT operations, minimize downtime, and provide excellent user support in a professional environment.

What types of technical issues do Internship Desktop Support team members typically handle, and how do they collaborate with other IT staff?

As an Internship Desktop Support team member, you will commonly address issues such as software installation errors, operating system troubleshooting, hardware malfunctions, and network connectivity problems. You'll work closely with end-users to resolve their concerns, often through a ticketing system, and may also assist with routine maintenance tasks like updates and backups. Collaboration with other IT staff, such as network administrators or system engineers, is essential for escalating complex issues and ensuring seamless support across the organization. This teamwork provides valuable exposure to a range of IT specialties and helps interns build strong problem-solving and communication skills.

What does an Internship Desktop Support role involve?

An Internship Desktop Support role typically involves assisting with the maintenance and troubleshooting of computer systems, hardware, and software within an organization. Interns support end-users by resolving technical issues, installing or upgrading software, and setting up hardware like printers and monitors. They may also help document problems and solutions, learn about IT best practices, and gain hands-on experience with various operating systems and network environments. This role is a valuable entry point for those interested in pursuing a career in information technology.
What are the most commonly searched types of Desktop Support jobs in California? The most popular types of Desktop Support jobs in California are:
What are popular job titles related to Internship Desktop Support jobs in California? For Internship Desktop Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Internship Desktop Support jobs in California look for? The top searched job categories for Internship Desktop Support jobs in California are:
What cities in California are hiring for Internship Desktop Support jobs? Cities in California with the most Internship Desktop Support job openings:
Internship Desktop Support jobs near you
Infographic showing various Internship Desktop Support job openings in California as of July 2026, with employment types broken down into 73% Full Time, 13% Part Time, 1% Temporary, and 13% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution.

Desktop Support Technician

Ascend Partner Firms

Pasadena, CA • On-site

$22 - $28/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

Who We Are
About Ascend
Backed by private equity from people-focused Alpine Investors, Ascend is building a dynamic platform for regional accounting firms that enables them to stay independent while accessing the resources of a Top 25 firm to help them grow. Ascend provides access to growth capital, robust talent acquisition and training, leading quality management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic leadership system, and modernized equity incentives so that firms can surmount today's industry challenges to reach their full potential. For more information, visit www.ascendtogether.com.
About Lucas Horsfall
Have you dreamt about a career in public accounting with work-life balance? Enjoying the diversity of clients and the challenging work public accounting offers with the added benefits of professional growth and opportunity for advancement? Have you experienced a culture that is fun and diverse offering an authentic family feel with people that truly care about you and your professional development? Lucas Horsfall is that CPA firm. Celebrating our 68th year anniversary in 2025, we attribute our exceptional growth and low turnover to our appreciation of our people and clients.
The Role
At Lucas Horsfall, a Desktop Support Technician delivers hands-on technical support across our growing offices. You will own day-to-day endpoint support, workstation setups, ticket escalation, and user account administration, and partner with Ascend Partner Services platform engineers on infrastructure, cloud, and security initiatives.This role will be performed onsite in our Pasadena, CA office location.
Key Responsibilities
  • End-user support: Resolve Tier 1-2 tickets for hardware, software, printing, and connectivity issues through our ITSM platform, escalating complex issues to senior and Ascend platform engineers with clear documentation.
  • Laptop provisioning & setup: Provision, image, and deploy Windows 11 laptops with Microsoft Intune; set up workstations end to end, including monitors, docking stations, and peripherals; maintain asset inventory across offices.
  • Account & access administration: Handle day-to-day user administration: resolve application sign-in and access issues, password resets, account lockouts, and permission requests so staff can get back to work quickly.
  • Virtual desktop: Support user sessions in our Azure Virtual Desktop environment, managed by Azure Active Directory, including profile, performance, and application-access troubleshooting.
  • M365 administration: Assist in administering users, groups, and MFA in Microsoft 365 and Entra ID; support Outlook, Teams, SharePoint, and OneDrive.
  • Onboarding: Handle new-hire onboarding and offboarding end to end: account provisioning, equipment setup, and first-day support.
  • Tax applications: Provide application support for tax and accounting software, including, but not limited to CCH Axcess and Caseware Cloud/DAS, with heightened responsiveness during busy season.
  • Network & security: Troubleshoot secure connectivity issues and basic network problems in coordination with Ascend platform engineers.
  • Documentation: Build and maintain knowledge-based articles and standard operating procedures; identify recurring issues and recommend fixes.
  • Multi-office support: Travel periodically between our California offices for on-site support, moves, and projects.

Required Qualifications
  • 2-5 years of IT support, help desk, or desktop support experience (internships count); associate or bachelor's degree in a technical field, or equivalent hands-on experience.
  • Solid troubleshooting skills across Windows 11, Microsoft 365, and common business hardware.
  • Experience with a ticketing system and a disciplined approach to documentation and follow-through.
  • Clear, patient communicator who delivers white-glove service to partners and staff at all levels.
  • Ability to travel between offices; valid driver's license.

Preferred Qualifications
  • Exposure to Azure Virtual Desktop, Intune, Entra ID, or Nerdio.
  • CompTIA A+ / Network+, Microsoft (MS-102, AZ-104), or similar certifications.
  • Prior experience supporting a CPA, legal, or professional-services environment.

What We Offer
As a firm, we offer great benefits, a competitive salary and tuition reimbursement for advanced education. Headquartered in Pasadena, CA with offices in Encino and Irvine, Lucas Horsfall is a growing CPA and consulting firm focused on tax, audit, and consulting needs. Explore the opportunities that await you today! Join our team and enjoy a comprehensive benefits package that supports well-being, health, and ongoing professional growth:
  • Flexible PTO
  • Excellent Voluntary Insurance Options
  • 401(k) Matching
  • Discretionary Bonus
  • Commitment to Professional Development
  • Meaningful work that makes a difference in our clients' lives

How to Apply
Submit your information in the application section directly below! This will include:
  • Basic contact information
  • Resume/CV and optional cover letter upload
  • Work eligibility, credentials, and compensation
  • Voluntary demographic & self-ID questions

For further questions or inquiries about the role, please reach out to Aidan Jebson, Sr. Recruiter at ajebson@ascendtogether.com.
The pay range for this role is $65,000 - $85,000 per year. This range includes the anticipated low and high end of the pay range for this position. Actual compensation may vary based on various factors, including experience, education, and/or skill level.
At Ascend, we provide a fair and equal employment opportunity for all candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Ascend hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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