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Remote Desktop Support Jobs in Denver, CO (NOW HIRING)

Instant Serve LLC

Help Desk Analyst

Denver, CO · Remote

$20 - $25/hr

IT Support Consultant (Remote - Denver, CO Residents Only) Qualifications * Bachelor's degree or ... Experience with imaging, deployment, and desktop support * GHOST 8.0+ experience required; FOG ...

Trimble

Technical Customer Support

Westminster, CO · Remote

Direct experience supporting Tier I through Tier III software issues using tools like Zoom, TeamViewer, or similar remote desktop software. Familiarity with Salesforce CRM and support ticket ...

Infiniti HR

Be Seen First

Business Development Manager Sales

Denver, CO · Remote

$75K - $80K/yr

... Remote Desktop, Sonic Wall Mobile Connect, etc. 4. CRM, inclusive of HubSpot & Salesforce 5. ... The BDM must support an innovative, dynamic and impassioned sales infrastructure operating on a ...

Datalab USA

Systems Analyst I

Westminster, CO · On-site +1

Support Windows 11 laptops/desktops and peripherals, Windows Servers, and VOIP phone systems * Troubleshoot applications and operating systems while providing technical user support * Conduct remote ...

Datalab USA

Systems Analyst I

Westminster, CO · On-site +1

$60K - $73K/yr

Support Windows 11 laptops/desktops and peripherals, Windows Servers, and VOIP phone systems * Troubleshoot applications and operating systems while providing technical user support * Conduct remote ...

Eliassen Group

Tier II Helpdesk Specialist

Denver, CO · Remote

$18 - $22.50/hr

Provide technical assistance and support for desktops, laptops, printers, peripherals, and core ... Perform remote or in-person fixes including installing and upgrading software, installing hardware ...

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All JobsDesktop Support JobsRemote Desktop Support JobsRemote Desktop Support Jobs in Denver, CO

Remote Desktop Support information

See Denver, CO salary details

$10

$27

$47

How much do remote desktop support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote desktop support in Denver, CO is $27.78, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $31.68 per hour, depending on experience, location, and employer.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are the most commonly searched types of Desktop Support jobs in Denver, CO?

The most popular types of Desktop Support jobs in Denver, CO are:

What are popular job titles related to Remote Desktop Support jobs in Denver, CO?

For Remote Desktop Support jobs in Denver, CO, the most frequently searched job titles are:

What job categories do people searching Remote Desktop Support jobs in Denver, CO look for?

The top searched job categories for Remote Desktop Support jobs in Denver, CO are:

What cities near Denver, CO are hiring for Remote Desktop Support jobs?

Cities near Denver, CO with the most Remote Desktop Support job openings:

Remote Desktop Support jobs near you
Infographic showing various Remote Desktop Support job openings in Denver, CO as of August 2026, with employment types broken down into 86% Full Time, 6% Part Time, and 8% Contract. Highlights an 3% Hybrid, and 97% Remote job distribution, with an average salary of $57,789 per year, or $27.8 per hour.

Help Desk Analyst

Instant Serve LLC

Denver, CO • Remote

$20 - $25/hr

Contractor

Re-posted 17 days ago

Job description

IT Support Consultant (Remote – Denver, CO Residents Only)Qualifications

  • Bachelor’s degree or equivalent professional experience

  • Strong background in:

    • Help Desk / IT Support

    • Customer Support & Customer Service

    • Active Directory

    • Computer Networking

    • Troubleshooting & Analytical Skills

  • Experience with imaging, deployment, and desktop support

  • GHOST 8.0+ experience required; FOG experience is a plus

Position Summary

This role supports the Information Technology Services (ITS) team and is responsible for providing high-quality technical support for hardware, software, and networking issues. The consultant will interact with customers and vendors both over the phone and in-person to resolve a wide range of technical problems.

The position includes statewide support for:

  • 2,800+ desktops

  • 100+ laptops

  • 400+ networked multifunction devices and printers
    across multiple Colorado locations.

Duties & ResponsibilitiesDesktop Support & Imaging

  • Perform extensive imaging and deployment of desktops and laptops

  • Utilize GHOST 8.0 or higher (required) and optionally FOG for imaging

  • Diagnose and resolve PC hardware/software issues using a variety of diagnostic tools

  • Rebuild systems and reconfigure user-specific settings

Software & System Support

  • Install, update, and maintain software of moderate complexity

  • Configure and install terminal emulation tools for host system access

Networking & Infrastructure Support

  • Assist with installation, modification, and maintenance of network components

  • Support LAN environments and troubleshoot basic networking issues

  • Support system hardware/software upgrades and enhancements

Customer & Vendor Interaction

  • Provide exceptional customer service while troubleshooting issues

  • Communicate and coordinate with vendors to resolve technical problems

  • Respond to technical concerns both remotely and on-site as needed


InstantServe is Proud to be an EOE and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.   Applicants with disabilities that require accommodation or assistance in a position please call 202-701-1667 or email  contact@iserveworld.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. 

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About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

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