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Internship Computer Support Specialist Jobs in Michigan

We are seeking Tier 1 Support Specialists in our Portland, MI Midwest Regional office. The ... Close vision may be required for computer and detail-oriented work. Work is typically performed in ...

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Internship Computer Support Specialist information

What are the key skills and qualifications needed to thrive as an internship computer support specialist?

To thrive as an Internship Computer Support Specialist, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often backed by coursework or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is typically required. Strong problem-solving abilities, communication skills, and a customer-oriented approach are vital soft skills for success. These competencies ensure effective resolution of technical issues, clear user support, and a positive experience for both end-users and teams.

What does an internship computer support specialist do?

An Internship Computer Support Specialist assists with troubleshooting hardware and software issues, providing technical support to users, and maintaining computer systems under the supervision of experienced IT staff. Interns often help set up new equipment, resolve basic network problems, and document solutions for future reference. This role is designed to provide hands-on experience and develop practical IT skills, preparing interns for more advanced technical positions in the future.

How do I become an Internship Computer Support Specialist?

To become an Internship Computer Support Specialist, candidates typically need a high school diploma or equivalent and basic knowledge of computer hardware, software, and troubleshooting. Relevant skills include familiarity with operating systems, networking, and customer service, and some positions may require or prefer certifications such as CompTIA A+. Gaining hands-on experience through internships or entry-level roles can also improve prospects for securing an internship in this field.

What types of technical issues will I typically handle as an internship computer support specialist?

As an Internship Computer Support Specialist, you'll commonly assist users with troubleshooting hardware and software problems, setting up workstations, and resolving connectivity issues. You'll likely address password resets, printer malfunctions, and basic network troubleshooting. This role often involves working closely with both end-users and IT staff, giving you exposure to a range of technical environments and customer service situations. It's a great opportunity to develop problem-solving skills and gain hands-on experience with the tools and systems used in professional IT support.

What is the difference between Internship Computer Support Specialist vs Computer Support Specialist?

AspectInternship Computer Support SpecialistComputer Support Specialist
CredentialsTypically pursuing or recently completed relevant certifications or degreesRelevant certifications like CompTIA A+ often required
Work EnvironmentInternship setting, often in training or entry-level rolesFull-time or part-time professional roles in IT support
Employer UsageUsed by companies for training and entry-level support rolesUsed by organizations for ongoing technical support
Search IntentPeople looking for entry-level support roles or internshipsIndividuals seeking full-time support technician positions

The main difference is that an Internship Computer Support Specialist is an entry-level role designed for training and gaining experience, often held by students or recent graduates. In contrast, a Computer Support Specialist is a full-time professional position requiring more experience and certifications. Internships serve as a stepping stone toward a full career in IT support.

What are the most commonly searched types of Computer Support Specialist jobs in Michigan? The most popular types of Computer Support Specialist jobs in Michigan are:

$19.63 - $24.55/hr

Part-time

Re-posted 22 days ago


Job description

  • The primary responsibility of the Youth peer support specialist (YPSS) is to provide support to youth being served at Monroe Community Mental Health Authority (MCMHA) with a serious emotional disturbance (SED) through shared activities and interventions.
  • The goals of Youth Peer Support include supporting youth empowerment, assisting youth in developing skills to improve their overall functioning and quality of life, and working collaboratively with others involved in delivering the youth's care.
  • Youth Peer Support services can be in the form of direct support, information sharing and skill building.
  • The Youth Peer Support Specialist is a person who has received mental health services as a youth and has progressed in their own recovery from a mental health condition and / or substance use disorder and is willing to self-identify as a peer and work to assist other children and adolescents with a serious emotional disturbance. Because of their life experience, such persons have expertise that professional training cannot replicate.
  • Youth Peer Support Services are provided by trained youth peer support specialists, one-on-one or in a group, for youth with serious emotional disturbance who are resolving conflicts, enhancing skills to improve their overall functioning, integrating with community, school and family and/or transitioning into adulthood.
  • Services provide support and assistance for youth in accordance with the goals in their plan of service to assist the youth with community integration, improving family relationships and resolving conflicts, and making a transition to adulthood, including achieving successful independent living options, obtaining employment, and navigating the public human services system.

• Young adult, ages 18 through 26
• Willing and able to self-identify as a person who has or is receiving mental health services as a youth and has lived experience, and is prepared to use that experience in helping others
• Experience receiving services as a youth in complex, child serving systems (behavioral health, child welfare, juvenile justice, special education, etc.) preferred
• High school diploma/GED
• Eligible and understands that they must be trained in MDHHS approved curriculum and ongoing training model
• Strong communication and organization skills
• Possess basic computer proficiency skills
• Valid driver's license
• Access to and ability to utilize transportation in order to perform job activities
• Ability to pass background check and screen requirements as required by agency
Other Competencies and Abilities:
Ability to work in a complex, detail-oriented, deadline structured busy organization. The following physical and mental abilities are required: frequent lifting or carrying up to 15 pounds, must be able to hear, frequent standing/walking going up and down stairs due to community outreach basis, ability to communicate effectively in person and/or phone, the ability to read, analyze and interpret information, ability to write reports, correspondence and procedures, ability to maintain consumer charts/records, ability to define and solve practical problems, collect data, establish facts and draw valid conclusions, ability to influence others. Demonstrated proficiency in MS Outlook, MS Office, electronic medical records (Encompass II) and such other applications if/when required. Ability to be trained and successfully complete other computer training as required. Valid driver's license, proof of current automobile insurance and driving record determined by the Authority's insurance carrier to be eligible for coverage if required as part of positions duties.
Other Requirements:
1. This position is limited to persons between the ages 18 through 26.
2. Must have basic computer literacy skills and the ability to successfully utilize an electronic medical record to complete documentation requirements.
3. Experience receiving services as a youth in complex, child serving systems (behavioral health, child welfare, juvenile justice, special education, etc.) preferred.
4. Strong communication and organization skills.
5. Must possess a valid Michigan driver's license.
6. Access to and ability to utilize transportation in order to perform job activities.
MCMHA is a drug-free workplace.