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Hourly Computer Support Specialist Jobs in Michigan

Non-Exempt/Hourly Judson Center's behavioral health services offer substance abuse therapy, co ... Computer skills. Qualifications Must complete the state mandated training and be certified to ...

Description: seeking an Intermediate Desktop Support Specialist to support a facility-wide RFID asset-tracking initiative. This hands-on, on-site role involves updating and replacing RFID tags ...

New

Position: IT Support Specialist Hourly Rate: $20-$25/Hr Location: Muskegon, MI | Onsite Job Type: Contract | Immediate start Overview of the IT Support Specialist Position: The IT Support Specialist ...

High School Diploma or equivalent * 3+ Computer Support Specialist or equivalent experience in one of these related fields Computer Technician, Electronic Data Processing Auditor (EDP Auditor), Help ...

High School Diploma or equivalent * 3+ Computer Support Specialist or equivalent experience in one of these related fields Computer Technician, Electronic Data Processing Auditor (EDP Auditor), Help ...

Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits ... Solid understanding of computer hardware and peripherals, including printers, webcams, and ...

Client Support Specialist

Lansing, MI · On-site

$18.25 - $24.50/hr

Client Support Specialist For over 70 years Buckland has been working to help companies across the ... Applicants do not require CAD or USA work experience but for some positions may require CAD or USA ...

Hourly rates start at $19.57. The range provided is just one component of total compensation ... Peer Support Specialists for Community Recovery (Peers) are responsible to deliver peer support ...

Peer Support Specialist

Detroit, MI · On-site

$16 - $20.50/hr

The Peer Support Specialist plays a crucial role in providing support and guidance to individuals ... Computer proficiency with Microsoft Office and the ability to utilize Microsoft Access database and ...

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Hourly Computer Support Specialist information

What is the difference between Hourly Computer Support Specialist vs Help Desk Technician?

AspectHourly Computer Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI certifications (commonly preferred)
Work EnvironmentOn-site or remote support for individual users or small businessesHelp desk or call center environment supporting end-users
Employer & Industry UsageIT service providers, small businesses, corporate IT departmentsIT support centers, corporate help desks, tech support companies

Both roles involve troubleshooting hardware and software issues, but the Hourly Computer Support Specialist often provides more personalized, on-demand support, while Help Desk Technicians typically handle incoming support requests in a structured environment. The roles overlap in certifications and work settings, making them closely related but distinct in scope and daily tasks.

What does an hourly computer support specialist do?

An Hourly Computer Support Specialist provides technical assistance to users who are experiencing issues with their computer systems, software, or hardware. Their responsibilities include troubleshooting problems, installing or updating software, setting up equipment, and answering technical questions. They often work on an as-needed basis, responding to support tickets or requests as they arise. This role may involve working remotely or on-site, depending on the employer's needs. Good communication and problem-solving skills are essential for success in this position.

What are some common challenges faced by hourly computer support specialists, and how can they be effectively managed?

Hourly Computer Support Specialists often face the challenge of balancing multiple support tickets while meeting response time expectations. Managing high call volumes and troubleshooting diverse technical issues can be demanding, especially during peak periods. Effective time management, clear communication with users, and utilizing a knowledge base for recurring problems are key strategies for success. Regular collaboration with team members and staying updated on the latest software and hardware developments also help specialists address issues efficiently and provide quality support.

What are the key skills and qualifications needed to thrive as an hourly computer support specialist, and why are they important?

To excel as an Hourly Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and customer service, typically supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These competencies ensure quick and accurate support, leading to higher user satisfaction and efficient IT operations.

What are the most commonly searched types of Computer Support Specialist jobs in Michigan?

The most popular types of Computer Support Specialist jobs in Michigan are:

Personal Computer Support Specialist

Tellus Solutions, Inc

Waterford, MI • On-site

Full-time

Re-posted 22 hours ago


Job description

Job Summary:
Tellus Solutions, Inc is a company focused on providing technical support services. They are seeking a Personal Computer Support Specialist responsible for installing and configuring hardware and software, resolving technical issues, and assisting with network connections and user data migration.
Responsibilities:
• Installs personal computer hardware and peripheral components such as monitors, keyboards, printers, scanners and disk drives.
• Loads and verifies correct operation of software packages such as operating system, word processing and spreadsheet programs, etc. Performs network connection set-up; and user profile, data, and application migration from workstation to workstation.
• Identifies and resolves hardware, software, and operating system problems, makes minor repairs or refers to application specialists.
Qualifications:
Required:
• Installs personal computer hardware and peripheral components such as monitors, keyboards, printers, scanners and disk drives.
• Loads and verifies correct operation of software packages such as operating system, word processing and spreadsheet programs, etc.
• Performs network connection set-up; and user profile, data, and application migration from workstation to workstation.
• Identifies and resolves hardware, software, and operating system problems, makes minor repairs or refers to application specialists.
• Experience with Microsoft Desktop OS, Microsoft 365 Services, SCCM, and Active Directory.
• Familiarity with Trellix ENS and LPR Printing.
Company:
Founded in 2005, Tellus Solutions, a Minority-owned firm has been delivering AI, ML, IT solutions to medium and large partners. Founded in 2005, the company is headquartered in Santa Clara, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Tellus Solutions logo

About Tellus Solutions

Sourced by ZipRecruiter

Tellus Solutions purpose is to provide effective business solutions leveraging cutting-edge technology and delivered with passion, competence and character. Be the best staffing service provider for our clients. Be the preferred employer of the best caliber professionals.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Santa Clara, CA, US

Year founded

2005

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