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Hourly Computer Support Specialist Jobs in Rochester, MN

City of Rochester, MN

PC Support Technician

Rochester, MN · On-site

$32.94 - $40.62/hr

Salary: $32.94 - $40.62 Hourly Location : City Hall, 201 Fourth Street SE, Rochester MN 55904, MN ... Serve as troubleshooter for personal computer hardware and software problems: * Investigate and ...

City of Rochester

PC Support Technician

Rochester, MN

$32.94 - $40.62/hr

Serve as troubleshooter for personal computer hardware and software problems: Investigate and ... support for operating systems and various software applications such as Microsoft Office. OR An ...

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Hourly Computer Support Specialist information

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$16

$27

$42

How much do hourly computer support specialist jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for hourly computer support specialist in Rochester, MN is $27.08, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Hourly Computer Support Specialist vs Help Desk Technician?

AspectHourly Computer Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI certifications (commonly preferred)
Work EnvironmentOn-site or remote support for individual users or small businessesHelp desk or call center environment supporting end-users
Employer & Industry UsageIT service providers, small businesses, corporate IT departmentsIT support centers, corporate help desks, tech support companies

Both roles involve troubleshooting hardware and software issues, but the Hourly Computer Support Specialist often provides more personalized, on-demand support, while Help Desk Technicians typically handle incoming support requests in a structured environment. The roles overlap in certifications and work settings, making them closely related but distinct in scope and daily tasks.

What does an Hourly Computer Support Specialist do?

An Hourly Computer Support Specialist provides technical assistance to users who are experiencing issues with their computer systems, software, or hardware. Their responsibilities include troubleshooting problems, installing or updating software, setting up equipment, and answering technical questions. They often work on an as-needed basis, responding to support tickets or requests as they arise. This role may involve working remotely or on-site, depending on the employer's needs. Good communication and problem-solving skills are essential for success in this position.

What are some common challenges faced by Hourly Computer Support Specialists, and how can they be effectively managed?

Hourly Computer Support Specialists often face the challenge of balancing multiple support tickets while meeting response time expectations. Managing high call volumes and troubleshooting diverse technical issues can be demanding, especially during peak periods. Effective time management, clear communication with users, and utilizing a knowledge base for recurring problems are key strategies for success. Regular collaboration with team members and staying updated on the latest software and hardware developments also help specialists address issues efficiently and provide quality support.

What are the key skills and qualifications needed to thrive as an Hourly Computer Support Specialist, and why are they important?

To excel as an Hourly Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and customer service, typically supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These competencies ensure quick and accurate support, leading to higher user satisfaction and efficient IT operations.
What are the most commonly searched types of Computer Support Specialist jobs in Rochester, MN? The most popular types of Computer Support Specialist jobs in Rochester, MN are:
Hourly Computer Support Specialist jobs near you
Positive Support Specialist-$2000 Hiring Bonus

Positive Support Specialist-$2000 Hiring Bonus

Lutheran Social Service of Minnesota

Rochester, MN

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Lutheran Social Service of Minnesota rating

6.8

Company rating: 6.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

52nd of 236 rated social care providers

Job description

Pay:

  • $22/hour
  • $2000 Hiring Bonus

Shifts:

  • Full and part time available
  • Weekend hours of 8am-2pm 
  • 2-10pm hours

Job Summary:

Positive Support Specialists (PSS) work in our ICRS programs. These are highly specialized programs in which we serve individuals with intensive medical, behavioral and mental health needs. We utilize a person-centered approach to creating a program that focuses on supporting people to reach their goals, while still considering the safety of the individual, team members and the community. Consistency and routine are key factors in the proven success of these programs. Highly trained Positive Support Specialists will assist individuals both at home and the community to participate in events and activities that are meaningful to the individual.

As a PSS team member, you will also:

  • Assist individuals to be more independent in performing essential life skills such as meal preparation, personal hygiene and navigating the community.
  • Advocate for the people supported in areas such as rights, medical care and in the community.
  • Complete necessary documentation and record-keeping every shift.
  • Manage crisis situations safely and effectively - this can include potential use of manual restraints. Candidates will receive training for Positive Behavioral Supports and manual restraints in conjunction with the 245D requirements.
  • Engage in trauma-informed care daily.

What We Offer You:

  • An excellent benefits package that includes medical, dental, life, vision, 403(b) plan with a match, wellness program, and other ancillary plans.
  • A generous PTO plan, holiday pay, and float days.
  • Training paid at full wage.
  • Opportunities for continued professional development and growth within the organization.
  • An ALIVE Workplace that is Supportive, Positive, Healthy, and Fun!
  • A workplace that embraces diversity.
  • An outstanding reputation.

Requirements:

  • Strong interpersonal skills with the ability to work with a variety of individuals.
  • Must physically be able to stand, squat, bend, or walk for long periods of time. The ability to lift 50 lbs. is necessary.
  • Knowledge of local community resources is a plus.
  • Must be cleared by a Bureau of Criminal Affairs (BCA) background study and have a driver's license - a Motor Vehicle Check (MVR) is also required.

Qualifications:

  • Minimum education is a high school diploma, but the preference is a degree in a field relevant to this role.
  • Minimum experience is 1-2 years of working with people with complex needs, but the preference is for 3-5 years of relevant experience

*To be eligible for a hiring bonus you must meet the following requirements: 

    • 40% FTE or greater
    • Remain up to date on all trainings
    • Maintain employment in good standing
    • Work all scheduled shifts 

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!

What Lutheran Social Service of Minnesota employees say

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About Lutheran Social Service of Minnesota

Sourced by ZipRecruiter

Lutheran Social Service of Minnesota, based in Saint Paul, MN, U.S., is one of the largest nonprofit organizations in the state, operating since 1865. The company is dedicated to serving the less privileged and marginalized sectors of society and works in the non-profit organization management industry, focusing on social services. The services they provide include counselling, financial services, housing, and disability services amongst others. They firmly uphold their mission of “Expressing the love of Christ for all people through service that inspires hope, changes lives, and builds community.” Their belief in the potential of every individual propels the organization to continue to work on improving people's lives.

Industry

Non-profits

Company size

1,001 - 5,000 Employees

Headquarters location

Saint Paul, MN, US

Year founded

1865

Social media

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