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Hourly Computer Support Specialist Jobs in Rochester, MN

Olmsted County

Child Support Specialist

Rochester, MN

$27.14 - $45.35/hr

Inputs and maintains case data in state computer system. Initiates and participates in legal actions to establish paternity, establish/modify child support orders, and enforce court orders for ...

Mayo Clinic

HR Support Specialist

Rochester, MN · On-site

$23.02 - $31.06/hr

Provide recommendations for continuous improvement of HR Support Services functions. During the ... Must have prior computer experience and proficiency with office equipment. Require analytical ...

Mayo Clinic

HR Support Specialist

Rochester, MN · On-site

$55K - $67K/yr

Provide recommendations for continuous improvement of HR Support Services functions. During the ... Must have prior computer experience and proficiency with office equipment. Require analytical ...

Mayo Clinic

HR Support Specialist

Rochester, MN · On-site

$53K - $64K/yr

Provide recommendations for continuous improvement of HR Support Services functions. During the ... Must have prior computer experience and proficiency with office equipment. Require analytical ...

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All JobsHourly Computer Support Specialist JobsHourly Computer Support Specialist Jobs in Rochester, MN

Hourly Computer Support Specialist information

See Rochester, MN salary details

$16

$27

$42

How much do hourly computer support specialist jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for hourly computer support specialist in Rochester, MN is $27.08, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Hourly Computer Support Specialist vs Help Desk Technician?

AspectHourly Computer Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI certifications (commonly preferred)
Work EnvironmentOn-site or remote support for individual users or small businessesHelp desk or call center environment supporting end-users
Employer & Industry UsageIT service providers, small businesses, corporate IT departmentsIT support centers, corporate help desks, tech support companies

Both roles involve troubleshooting hardware and software issues, but the Hourly Computer Support Specialist often provides more personalized, on-demand support, while Help Desk Technicians typically handle incoming support requests in a structured environment. The roles overlap in certifications and work settings, making them closely related but distinct in scope and daily tasks.

What does an Hourly Computer Support Specialist do?

An Hourly Computer Support Specialist provides technical assistance to users who are experiencing issues with their computer systems, software, or hardware. Their responsibilities include troubleshooting problems, installing or updating software, setting up equipment, and answering technical questions. They often work on an as-needed basis, responding to support tickets or requests as they arise. This role may involve working remotely or on-site, depending on the employer's needs. Good communication and problem-solving skills are essential for success in this position.

What are some common challenges faced by Hourly Computer Support Specialists, and how can they be effectively managed?

Hourly Computer Support Specialists often face the challenge of balancing multiple support tickets while meeting response time expectations. Managing high call volumes and troubleshooting diverse technical issues can be demanding, especially during peak periods. Effective time management, clear communication with users, and utilizing a knowledge base for recurring problems are key strategies for success. Regular collaboration with team members and staying updated on the latest software and hardware developments also help specialists address issues efficiently and provide quality support.

What are the key skills and qualifications needed to thrive as an Hourly Computer Support Specialist, and why are they important?

To excel as an Hourly Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and customer service, typically supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These competencies ensure quick and accurate support, leading to higher user satisfaction and efficient IT operations.
What are the most commonly searched types of Computer Support Specialist jobs in Rochester, MN? The most popular types of Computer Support Specialist jobs in Rochester, MN are:
Hourly Computer Support Specialist jobs near you

Customer Support Specialist - Remote (anywhere in the US) Little Rock, AR

SCM Insurance Services

Rochester, MN • Remote

$17/hr

Full-time

Posted 27 days ago

Job description

Company:ClaimsPro LP - International Programs GroupCustomer Support Specialist - Remote (anywhere in the US) Little Rock, AR

We are seeking a Full Time Customer Support Specialist to join our team in Little Rock, Arkansas!

Reporting to the Specialty Group Team Lead, the Customer Support Specialist is responsible for certain programs and the day-to-day upkeep of claims.

IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.

Job Responsibilities:

  • Provides administrative support for client claims

  • Maintains Claim Databases

  • Sets up all new claims within the required time frame

  • Answer all phone calls for client programs

  • Provides follow up to all open claims in client systems and claim files

  • Fills in on other programs when needed

  • Attends monthly team meetings

  • Other duties as assigned

Qualifications:

Education and/or Experience

  • High School Diploma or Equivalent required

  • Bachelor's degree is preferred

Computer Skills

  • Proficient in Microsoft Office

Competencies

  • Strong writing skills and proper use of grammar to document claim file notes clearly with all communications and activities that occur during of handling the claim.

  • Excellent time management skills

  • Strong Communicator (verbal and written)

  • Ability to multi-task and handle high volume of concurrent tasks

  • Work collaboratively with others inside and outside the company

Environment/Working Conditions:

  • Only US residents will be considered

  • Dynamic environment with tight deadlines, number and changing priorities

  • All prospective employees must pass a background check

  • Office environment including prolonged periods of computer use

  • Remote working, but may be called into work in the office temporarily or permanently at any time

  • Hourly Rate of Pay: $17 USD per hour

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement - Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies do not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

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