Entry Level Computer Support Specialist Jobs in Rochester, MN

Performs a variety of tasks in support of pathologists, other allied healthcare providers, lab and practice. Is accountable for ensuring accuracy and completeness of all documents, tests ordered, and patient case reports which allows the pathologists to focus on patient care. Tasks include transcribing pathology reports as well as research and administrative documents. Responsibilities may include: coordinate patient case correspondence/materials, order tests and stains for cases, answering telephones and providing related follow-through, participation in process improvement which includes data collection, coordinating case conference materials, and maintain consultant calendars. Required to follow work unit standard operating procedures along with reviewing and ensuring accuracy of those procedures. Participates in SuperUser activities such as: User Acceptance testing, e-consult rotation/communication. Routinely serves as a resource and mentor to others by training, educating, and mentoring both new and existing members of the work unit, and trouble shooting and resolving problems. Demonstrates initiative, proficiency, and good judgment to optimize the use of consultants and other allied healthcare providers' time. Must be highly organized, efficient, and multifunctional with ability to work independently as well as in a team. Has excellent written and oral communication skills and customer service. The individual needs to exhibit high motivation to start and complete tasks independently and in a timely manner. Strong organizational and communication skills, with a commitment to quality and excellence in service, are important components of the role.
*Individuals hired to this position are required to complete 2 years in the role before being eligible to transfer to other positions within Mayo Clinic*
**This position is not eligible for visa sponsorship. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program**
Qualifications
Associate degree in a related field or Bachelor degree or completion of a formal medical secretary and/or transcriptionist program and two years of experience in healthcare operational functions (i.e., hospital services, medical administrative assistant, desk or appointment functions)
Additional Skills and Qualifications:
Experience working with computer software applications including word processing, spreadsheet, database and electronic calendaring/scheduling systems, and web applications is also required. Must be able to adapt to a rapidly changing environment and work collaboratively and professionally with a variety of work areas. Works cooperatively with peers in shared work environment and gives and receives constructive feedback. Requires excellent application of grammar, punctuation, and English usage. Is able to understand diverse accents and speech variations. Requires the ability to prioritize work and follow through independently, support a variety of consultants along with multiple specialties, and handle an assortment of tasks. Must possess a high-level skill in organization, clerical aptitude, attention to detail, excellent written and oral communication skills, and interpersonal relations. Requires good decision-making and judgment.

• CV/Resume
• Cover Letter
• Internal candidates must provide their past three performance appraisals.
• NACES detailed international equivalency for foreign degrees.

*DLMP employees that have been in current lab/position for less than 2 years must attach early release approval from supervisor
*Non-DLMP Internal applicants that have been in their current department/position for less than 1 year must attach early release approval from supervisor
About Us
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.