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Full Time Sap Help Desk Support Jobs in Rochester, MN

Help Desk Technician II

Rochester, MN · On-site

$25.63 - $26.19/hr

Technical Support Services Job Qualifications: Skills: Active Directory (AD), Computer Hardware ... Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud ...

Systems Administrator

Lake City, MN · On-site

$75K - $85K/yr

... work onsite full-time and lift/move IT equipment as needed People Skills: • Excellent ... a help desk or IT ticketing system • Experience supporting VoIP platforms • Prior Epicor ...

Workstation Technician

Rochester, MN · On-site

$18.50 - $22.50/hr

Serves as technical and equipment liaison in the field as needed to collaborate with other support services (e.g., Help Desk, Applications, Materials Management, etc.) Assists with end user training ...

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Full Time Sap Help Desk Support information

See Rochester, MN salary details

$10

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$33

How much do full time sap help desk support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for full time sap help desk support in Rochester, MN is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.46 per hour, depending on experience, location, and employer.

What is the difference between Full Time Sap Help Desk Support vs SAP Support Analyst?

AspectFull Time Sap Help Desk SupportSAP Support Analyst
CertificationsBasic SAP user certifications, help desk certificationsAdvanced SAP certifications, BASIS or SAP Certified Support Professional
Work EnvironmentHelp desk, support center, remote or on-siteTechnical support, troubleshooting, often on-site or remote
Employer & Industry UsageIT support teams across various industries using SAPSpecialized SAP support teams within organizations or consulting firms

Full Time SAP Help Desk Support primarily handles user issues, basic troubleshooting, and general support tasks. SAP Support Analysts focus on more complex technical issues, system analysis, and advanced troubleshooting. While both roles require SAP knowledge, the Support Analyst role typically demands higher certifications and technical expertise.

What are popular job titles related to Full Time Sap Help Desk Support jobs in Rochester, MN? For Full Time Sap Help Desk Support jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Full Time Sap Help Desk Support jobs in Rochester, MN look for? The top searched job categories for Full Time Sap Help Desk Support jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Full Time Sap Help Desk Support jobs? Cities near Rochester, MN with the most Full Time Sap Help Desk Support job openings:
Help Desk Technician II

Help Desk Technician II

GDIT

Rochester, MN • On-site

$25.63 - $26.19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

69th of 205 rated it services


Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Technical Support Services

Job Qualifications:

Skills:

Active Directory (AD), Computer Hardware, Hardware Troubleshooting, Operating Systems (OS)

Certifications:

None

Experience:

2 + years of related experience

US Citizenship Required:

Yes

Job Description:

Install, modify, and repair computer hardware and software both in person and through the use of remote access tools.
Provides end-user software and hardware troubleshooting.
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
Participates in the administration of e-mail, Microsoft office, etc.
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
Maintains current knowledge of relevant technology as assigned.
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.
May coach and review the work of less-experienced professionals.
DESIRED QUALIFICATIONS: AA/AS (or equivalent experience), 3+ years of experience

CERTIFICATIONS:

Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:

Security+

Microsoft Certified Solutions Associate (MCSA) - Server or equivalent

Cisco Certified Network Associate (CCNA)

GENERAL EXPERIENCE:

Must have intermediate level of experience in design, maintenance, and operation of small to medium networks. This experience must include administrating corporate or business' user accounts managing mail servers, printer servers, WWW servers. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.

SPECIALIZED EXPERIENCE:

Experience in analyzing and troubleshooting military networks include:

Microsoft Enterprise Server 2008/2012 or later version

Microsoft Windows Operating Systems

Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote)

Microsoft Active Directory 2008/2012 or later version

Network Server Backup

DHCP, DNS, WINS, and Domain Controllers

Site specific equipment listed in the task order

Plus experience in:

Hardware troubleshooting, installing, servers, personal computers, and peripheral equipment.

Software installation, maintenance, and sustainment.

Customer Service and remote support

Clearance: secret

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities

Support: An internal mobility team focused on helping you achieve your career goals

Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

#DefenseOCONUS

The likely hourly rate for this position is between $25.63 - $26.19. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

International

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

What General Dynamics Information Technology employees say

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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US