ZipRecruiter

Log In

2

Remote Computer Support Specialist Jobs in Wisconsin

VIVA USA INC

Desktop Support Specialist

WI · On-site +1

This role is mostly remote within the State of Wisconsin but may require coming into the central office on a monthly basis for implementations, meetings, etc. The client is seeking a Desktop Support ...

Sprocket Security

Customer Support Specialist

Madison, WI · On-site +1

$18.25 - $24.50/hr

Madison Office Preferable or Remote within USA Company Mission - Our mission is to help secure as ... Your Mission - As Customer Support Specialist, you are the operational backbone of the customer ...

EnsoData

Customer Success Support Specialist

Madison, WI · On-site +1

$25 - $26/hr

We are looking for a Customer Success Support Specialist who serves as a primary point of contact ... Ability to work collaboratively in a remote and cross-functional environment Preferred ...

Insulet Corporation

$79K - $118K/yr

Support ongoing learning and development needs of Product Support teams. Responsibilities: * Answer ... Manual dexterity needed for using a calculator and computer keyboard * This position is a remote ...

Insulet Corporation

$79K - $118K/yr

Support ongoing learning and development needs of Product Support teams. Responsibilities: * Answer ... Manual dexterity needed for using a calculator and computer keyboard * This position is a remote ...

Zuzick Organization of Globe Life

... remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...

New

next page

Showing results 1-20

All JobsComputer Support Specialist JobsRemote Computer Support Specialist JobsRemote Computer Support Specialist Jobs in Wisconsin

Remote Computer Support Specialist information

See Wisconsin salary details

$16

$26

$42

How much do remote computer support specialist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote computer support specialist in Wisconsin is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $30.10 per hour, depending on experience, location, and employer.

What is a remote computer support specialist?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are the key skills and qualifications needed to thrive as a remote computer support specialist?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are some common challenges faced by remote computer support specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the most commonly searched types of Computer Support Specialist jobs in Wisconsin?

The most popular types of Computer Support Specialist jobs in Wisconsin are:

What are popular job titles related to Remote Computer Support Specialist jobs in Wisconsin?

For Remote Computer Support Specialist jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Computer Support Specialist jobs in Wisconsin look for?

The top searched job categories for Remote Computer Support Specialist jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Computer Support Specialist jobs?

Cities in Wisconsin with the most Remote Computer Support Specialist job openings:

Remote Computer Support Specialist jobs near you
Infographic showing various Remote Computer Support Specialist job openings in Wisconsin as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Remote job distribution, with an average salary of $55,935 per year, or $26.9 per hour.

Desktop Support Specialist

VIVA USA INC

WI • On-site, Remote

Contractor

Posted 5 days ago

Job description

This role is mostly remote within the State of Wisconsin but may require coming into the central office on a monthly basis for implementations, meetings, etc.
The client is seeking a Desktop Support IV.
Project details:
The primary responsibilities are to support, test, maintain and install in the following areas: workstation hardware, software, Operating System (OS) currency and support, application certification, and software distribution/update methods. Collaborate with a team of 10 technicians and 1 project manager on a daily basis. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software working with our business partners. Support an organization of 10,000 + end points and users across the client.
This role requires applicants to participate in tier three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable working for a larger organization consisting of over 9,000 devices and 10,000 users. Must be able to balance work load of incident/service requests and project work. Professional verbal and written communication skills are a must.
The main activities for this role are as follows:
Tier 3 support and maintenance of workstation software and hardware
Support and maintenance of Operating Systems for user workstations
Peripheral device support (printers/scanner/etc) and maintenance
Incident and Service Request Management
Technical assistance on projects as assigned by Desktop Support Supervisor
Skillsets:
Top Required Skills & Years of Experience:
Tier 3 support and maintenance of workstation software and hardware (5 years or more required)
Support and maintenance of Operating Systems for user workstations (5 years or more required)
Peripheral device support (printers/scanner/etc) and maintenance (2-5 years or more preferred)
Incident and Service Request Management (5 years or more REQUIRED)
Technical assistance on projects as assigned by Desktop Support Supervisor (2-5 years or more preferred)
Strong written and oral customer support correspondence experience (5 years or more required)
Nice to Have Skills:
Packaging software applications for mass deployment using management tool (SCCM, Ivanti, etc.)
Patch Management
Imaging experience using management tool (SCCM, Ivanti, etc.)
Learning management system (LMS) support experience
Google Workspace experience
Microsoft's Group Policy Object (GPO) experience
Notes:
This is a remote position with occasional office/site visits for troubleshooting and/or project work.
This role is mostly remote within the client but may require coming into the central office on a monthly basis for implementations, meetings, etc.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Apply