ZipRecruiter

Log In

2

Entry Level Computer Support Specialist Jobs in Racine, WI

AA2IT

Desktop Support Specialist

Sturtevant, WI · On-site

AA2IT is seeking a Desktop Support Specialist for their Wisconsin office, responsible for providing ... Computer Science, or a related field preferred. Company : Aamazing IT offers IT solutions, ...

Kenosha County, WI

Child Support Specialist

Kenosha, WI · On-site

$23.90 - $27.15/hr

CHILD SUPPORT SPECIALIST Kenosha County is seeking a compassionate and motivated Child Support ... computer systems, databases, and reports during their daily activities. Job duties include:

New

Froedtert Health

Patient Support Specialist

Kenosha, WI · On-site

$15 - $22/hr

Under the direction of the Registered Nurse (RN), the Patient Support Specialist performs tasks for ... MINIMUM EXPERIENCE REQUIRED * Entry Level * LICENSES / CERTIFICATIONS REQUIRED * Current BLS and/or ...

Bear Country Inc

IT Support Specialist

Caledonia, WI · On-site

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in ... Computer proficiency * Broad LAN knowledge * Previous help desk experience * Ability to communicate ...

next page

Showing results 1-20

All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Racine, WI

Entry Level Computer Support Specialist information

See Racine, WI salary details

$14

$24

$39

How much do entry level computer support specialist jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entry level computer support specialist in Racine, WI is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.93 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Racine, WI?

The most popular types of Computer Support Specialist jobs in Racine, WI are:

What are popular job titles related to Entry Level Computer Support Specialist jobs in Racine, WI?

For Entry Level Computer Support Specialist jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Support Specialist jobs in Racine, WI look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Racine, WI are:

What cities near Racine, WI are hiring for Entry Level Computer Support Specialist jobs?

Cities near Racine, WI with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Racine, WI as of June 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,963 per year, or $25 per hour.

Desktop Support Specialist

Sturtevant, WI • On-site

AA2IT
IT Services • 11 - 50 employees
Learn more about AA2ITexternal

Full-time

Re-posted 11 days ago

Job description

Job Summary:
AA2IT is seeking a Desktop Support Specialist for their Wisconsin office, responsible for providing hands-on, second-level technical support for end users. The role ensures reliable technology services and a positive end-user experience, including advanced troubleshooting, hardware and software deployment, and executive-level IT support.
Responsibilities:
• Provide onsite Level 2 support for desktops, laptops, peripherals, telephony, mobile devices, and collaboration technologies, including advanced troubleshooting and issue resolution.
• Perform installation, imaging, configuration, and deployment of end-user hardware and software, including Windows and Apple-based devices.
• Act as the onsite escalation point for unresolved L1 incidents, ensuring timely resolution and clear communication.
• Support new hire onboarding and employee offboarding activities, including device provisioning, account setup coordination, training, asset recovery, and secure data handling.
• Deliver white-glove, executive-level IT support for local leadership and visiting executives, including rapid response and proactive issue prevention.
• Manage assigned incidents, service requests, and tasks within the ITSM platform, meeting or exceeding defined SLAs and customer satisfaction targets.
• Participate in Priority 1 (major) incident response, assisting with issue triage, onsite coordination, root cause analysis, and post-incident follow-up.
• Provide onsite support for conference rooms, training rooms, and AV systems, including Microsoft Teams Rooms and other collaboration technologies.
• Coordinate with global and regional IT teams (L1, L3, infrastructure, security, and vendors) to resolve cross-functional issues.
• Maintain accurate documentation of incidents, solutions, asset inventory, and standard operating procedures.
• Ensure compliance with company Information Security policies, device standards, and data protection requirements.
• Support local IT projects, office moves, technology refreshes, and site initiatives as required.
• Participate in on-call or after-hours support rotations as needed to support business continuity.
• Perform additional duties assigned by IT Service Delivery leadership.
Qualifications:
Required:
• 2–4 years of progressively responsible experience in desktop support, onsite IT support, or service desk environments.
• Demonstrated experience providing onsite Level 2 support and acting as an escalation point for complex technical issues.
• Strong working knowledge of: Windows 10 and Windows 11, Microsoft 365 applications and services, Active Directory and user/device management, Mobile device platforms (iOS and iPadOS), Collaboration and AV solutions (Microsoft Teams, Teams Rooms, Webex, or similar).
• Hands-on experience with ITSM ticketing systems and incident/problem/change processes.
• Excellent customer service mindset with strong verbal and written communication skills.
• Ability to prioritize work, manage multiple issues simultaneously, and balance urgency with sound judgment.
• Strong attention to detail and commitment to documentation and process adherence.
• Ability to work independently onsite while collaborating effectively with remote teams.
• High school diploma or equivalent required.
Preferred:
• Experience supporting executive or VIP users in a professional services or corporate environment preferred.
• Bachelor's degree in information technology, Computer Science, or a related field preferred.
Company:
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the company is headquartered in Sugar Land, USA, with a team of 201-500 employees. The company is currently Growth Stage.

Apply