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It Help Desk Intern Jobs in Racine, WI (NOW HIRING)

A.B. Data, Ltd.

IT Manager - Corporate

Milwaukee, WI · Hybrid

$110K - $140K/yr

Oversee and manage both the help desk and IT operations teams to ensure efficient and effective service delivery. Develop and enforce policies and procedures that enhance service quality and ...

Badger Meter

Help Desk Supervisor

Milwaukee, WI · On-site

Career growth and development opportunities designed to help you achieve your potential. * A ... The Service Desk Supervisor is responsible for leading the day-to-day operations of the IT Service ...

AB Data

IT Manager - Corporate

Milwaukee, WI · On-site

$110K - $140K/yr

Oversee and manage both the help desk and IT operations teams to ensure efficient and effective service delivery. Develop and enforce policies and procedures that enhance service quality and ...

Badger Meter

Help Desk Supervisor

Milwaukee, WI

Career growth and development opportunities designed to help you achieve your potential. * A ... The Service Desk Supervisor is responsible for leading the day-to-day operations of the IT Service ...

ATC Transportation

Be Seen First

Help Desk Analyst

Pleasant Prairie, WI · On-site

$22 - $30/hr

Follow standard help desk procedures * Identify and escalate situations requiring urgent attention ... Human Resources Accounting Compliance Information Technology Purchasing Quality Systems Companies ...

Abbott

2027 IT Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Abbott's IT Intern Program engagement is a summer twelve-week assignment. IT Interns will be ... Diabetes We're focused on helping people with diabetes manage their health with life-changing ...

Abbott

2027 IT Intern

Waukegan, IL · On-site

$14.25 - $19/hr

Abbott's IT Intern Program engagement is a summer twelve-week assignment. IT Interns will be ... Diabetes We're focused on helping people with diabetes manage their health with life-changing ...

Robert Half

Help Desk/Desktop Support Analyst

Milwaukee, WI · On-site

$22.80 - $26.40/hr

At least 1 year of experience in desktop support, help desk, or a similar IT support environment. * Working knowledge of Windows 10 and Windows 11 in a business setting. * Familiarity with Active ...

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All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Racine, WI

It Help Desk Intern information

See Racine, WI salary details

$8

$16

$24

How much do it help desk intern jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for it help desk intern in Racine, WI is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.03 per hour, depending on experience, location, and employer.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are the most commonly searched types of It Help Desk jobs in Racine, WI?

The most popular types of It Help Desk jobs in Racine, WI are:

What are popular job titles related to It Help Desk Intern jobs in Racine, WI?

For It Help Desk Intern jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching It Help Desk Intern jobs in Racine, WI look for?

The top searched job categories for It Help Desk Intern jobs in Racine, WI are:

What cities near Racine, WI are hiring for It Help Desk Intern jobs?

Cities near Racine, WI with the most It Help Desk Intern job openings:

It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $34,005 per year, or $16.3 per hour.

Printer Technician/Help Desk Support

Managed Staffing

Racine, WI • On-site

$23 - $25/hr

Contractor

Re-posted 14 days ago

Job description

Job Title: IT Help Desk Support & Printer Technician (Print Support Specialist I)


Work Site Address: 3801 Spring Street, Racine, WI 53405
Work Type: W-2 Contract | Onsite
Schedule: Monday to Friday | 8:00 AM – 5:00 PM | 1-hour lunch
Hours/Week: 40
Travel Required: Yes (up to 30%) between hospital campuses and clinics using personal vehicle
 

Position Overview:

Ricoh is seeking a customer-service-focused IT Help Desk Support & Printer Technician to support the daily operations of printer and device support at Ascension hospital campuses. This is a field-based role requiring regular travel between multiple sites within Racine, WI, and frequent walking within large hospital environments.

The ideal candidate is a self-starter with excellent customer service skills, hands-on printer troubleshooting ability, and knowledge of device support tools and HP-certified equipment.

Key Responsibilities:

  • Provide daily support for site-specific network and workstation printers.

  • Serve as the first responder for minor printer issues (e.g., paper jams, toner replacement).

  • Deliver toner and printer supplies using a flat cart or dolly as needed.

  • Conduct printer assessments and basic troubleshooting after training.

  • Respond promptly and professionally to customer support requests; escalate when necessary.

  • Maintain inventory of onsite hardware, hot swap units, and consumables.

  • Log service calls, maintenance activities, and meter reads using TRAC Solution.

  • Keep the customer informed throughout the service process.

  • Coordinate with the Printer Fleet Manager or Integrated Account Manager regarding fleet performance.

  • Assist with printer procurement when needed.

Qualifications:

  • High School Diploma or equivalent required.

  • HP Certifications – REQUIRED.

  • Valid Driver’s License and reliable personal vehicle – REQUIRED (travel reimbursed as per company policy).

  • Experience in IT Help Desk Support or Technical Printer Support is preferred.

  • Strong working knowledge of networked printers, common troubleshooting tools, and ticketing platforms.

  • Ability to lift up to 20 lbs. and walk extensively throughout the day.

  • Excellent documentation and communication skills.

Preferred Experience:

  • Previous support experience in healthcare or large-scale enterprise environments.

  • Familiarity with printer fleet tools and databases.

  • Experience using TRAC Solution or similar service management software.

  • Understanding of printer connectivity (USB, Ethernet, wireless) and minor hardware repair.