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Freelance It Help Desk Jobs in Racine, WI (NOW HIRING)

ATC Transportation

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Help Desk Analyst

Pleasant Prairie, WI · On-site

$22 - $30/hr

Follow standard help desk procedures * Identify and escalate situations requiring urgent attention ... Human Resources Accounting Compliance Information Technology Purchasing Quality Systems Companies ...

A.B. Data, Ltd.

IT Manager - Corporate

Milwaukee, WI · Hybrid

$110K - $140K/yr

Oversee and manage both the help desk and IT operations teams to ensure efficient and effective service delivery. Develop and enforce policies and procedures that enhance service quality and ...

AB Data

IT Manager - Corporate

Milwaukee, WI · On-site

$110K - $140K/yr

Oversee and manage both the help desk and IT operations teams to ensure efficient and effective service delivery. Develop and enforce policies and procedures that enhance service quality and ...

A.B. Data, Ltd.

IT Manager - Corporate

Milwaukee, WI · On-site

$110 - $140/hr

Oversee and manage both the help desk and IT operations teams to ensure efficient and effective service delivery. Develop and enforce policies and procedures that enhance service quality and ...

IEWC

Information Technology Intern - Summer 2025

New Berlin, WI · On-site

$14.75 - $19.50/hr

The IT Intern is responsible for providing help desk support to end users across the organization as it relates to hardware, software and telephone system issues. Responsibilities: * Serves as first ...

Veracity Software Pvt. Ltd.

Help Desk Technician

Milwaukee, WI · On-site

$19.75 - $26.50/hr

Ltd. is seeking an experienced Help Desk Technician to provide first-line and second-line technical ... access technologies. • Experience utilizing ticketing and incident management systems. • ...

IntelliPro

Help Desk Technician

Menomonee Falls, WI · On-site

$20 - $27/hr

IntelliPro is a global leader in talent acquisition and HR solutions, seeking a motivated Client Support - Associate to provide technical assistance and ensure smooth IT operations for end users. The ...

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All JobsIt Help Desk JobsFreelance It Help Desk JobsFreelance It Help Desk Jobs in Racine, WI

Freelance It Help Desk information

See Racine, WI salary details

$11

$21

$31

How much do freelance it help desk jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for freelance it help desk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What is the difference between Freelance It Help Desk vs IT Support Specialist?

AspectFreelance It Help DeskIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+Similar certifications, often required
Work EnvironmentRemote, flexible, client-basedOn-site or remote, company-based
Employer & IndustrySelf-employed, freelance clientsEmployers in various industries
Search & Comparison IntentFreelance vs in-house support rolesJob roles, career growth

Freelance It Help Desk professionals typically work independently, providing remote support to multiple clients, while IT Support Specialists are usually employed by organizations, offering on-site or remote assistance. Both roles require similar certifications and technical skills, but differ mainly in work setting and employment structure.

What are the most commonly searched types of It Help Desk jobs in Racine, WI?

The most popular types of It Help Desk jobs in Racine, WI are:

What job categories do people searching Freelance It Help Desk jobs in Racine, WI look for?

The top searched job categories for Freelance It Help Desk jobs in Racine, WI are:

What cities near Racine, WI are hiring for Freelance It Help Desk jobs?

Cities near Racine, WI with the most Freelance It Help Desk job openings:

Freelance It Help Desk jobs near you
Infographic showing various Freelance It Help Desk job openings in Racine, WI as of June 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $45,153 per year, or $21.7 per hour.

Printer Technician/Help Desk Support

Managed Staffing

Racine, WI • On-site

$23 - $25/hr

Contractor

Re-posted 13 days ago

Job description

Job Title: IT Help Desk Support & Printer Technician (Print Support Specialist I)


Work Site Address: 3801 Spring Street, Racine, WI 53405
Work Type: W-2 Contract | Onsite
Schedule: Monday to Friday | 8:00 AM – 5:00 PM | 1-hour lunch
Hours/Week: 40
Travel Required: Yes (up to 30%) between hospital campuses and clinics using personal vehicle
 

Position Overview:

Ricoh is seeking a customer-service-focused IT Help Desk Support & Printer Technician to support the daily operations of printer and device support at Ascension hospital campuses. This is a field-based role requiring regular travel between multiple sites within Racine, WI, and frequent walking within large hospital environments.

The ideal candidate is a self-starter with excellent customer service skills, hands-on printer troubleshooting ability, and knowledge of device support tools and HP-certified equipment.

Key Responsibilities:

  • Provide daily support for site-specific network and workstation printers.

  • Serve as the first responder for minor printer issues (e.g., paper jams, toner replacement).

  • Deliver toner and printer supplies using a flat cart or dolly as needed.

  • Conduct printer assessments and basic troubleshooting after training.

  • Respond promptly and professionally to customer support requests; escalate when necessary.

  • Maintain inventory of onsite hardware, hot swap units, and consumables.

  • Log service calls, maintenance activities, and meter reads using TRAC Solution.

  • Keep the customer informed throughout the service process.

  • Coordinate with the Printer Fleet Manager or Integrated Account Manager regarding fleet performance.

  • Assist with printer procurement when needed.

Qualifications:

  • High School Diploma or equivalent required.

  • HP Certifications – REQUIRED.

  • Valid Driver’s License and reliable personal vehicle – REQUIRED (travel reimbursed as per company policy).

  • Experience in IT Help Desk Support or Technical Printer Support is preferred.

  • Strong working knowledge of networked printers, common troubleshooting tools, and ticketing platforms.

  • Ability to lift up to 20 lbs. and walk extensively throughout the day.

  • Excellent documentation and communication skills.

Preferred Experience:

  • Previous support experience in healthcare or large-scale enterprise environments.

  • Familiarity with printer fleet tools and databases.

  • Experience using TRAC Solution or similar service management software.

  • Understanding of printer connectivity (USB, Ethernet, wireless) and minor hardware repair.