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Helpdesk Jobs in Racine, WI (NOW HIRING)

Foxconn WI

Helpdesk Technician

Mount Pleasant, WI · On-site

$20 - $24/hr

The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed. Responsibilities * Resolve end ...

Foxconn WI

Helpdesk Technician

Mount Pleasant, WI · On-site

$19.25 - $26/hr

Helpdesk Technician Department: Data Center Service Employment Type: Full Time Location: SMC Reporting To: Matt Hoye Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a ...

All My Sons Moving & Storage

Mover / Helper

Milwaukee, WI · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

All My Sons Moving & Storage

Mover / Helper

Milwaukee, WI · On-site

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Apply Early

All My Sons Moving & Storage

Mover / Helper

Milwaukee, WI · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Kloss Distributing Co Inc

Delivery Helper

Gurnee, IL · On-site

$15 - $17.25/hr

Delivery Helper - Beer Distributor Location: Kloss Distributing - Gurnee, IL Position Type: Full-Time Schedule: Monday-Friday, 6:00 AM Start About Us Kloss Distributing is proud to be Lake County ...

Apply Early

Kloss Distributing Co Inc

Delivery Helper

Gurnee, IL · On-site

$15 - $17.25/hr

Delivery Helper - Beer Distributor Location: Kloss Distributing - Gurnee, IL Position Type: Full-Time Schedule: Monday-Friday, 6:00 AM Start About Us Kloss Distributing is proud to be Lake County ...

Antioch School District 34

Cook helper

Antioch, IL · On-site

$15.26/hr

Help wipe tables in the cafeteria as needed. * Assumes responsibilities of Assistant Cook during their absence. * Attends meetings and in-services as requested. * Supports Teamwork in the kitchen and ...

Compass Group

HELPER COOK

Racine, WI · On-site

$20/hr

* We are hiring immediately for full time HELPER COOK positions. * Location : SC Johnson Day Care - 3901 Highway 31, Racine, WI 53405. Note: online applications accepted only. * Schedule : Full time ...

Centuri Construction Group

Welder Helper

New Berlin, WI · On-site

$16 - $20/hr

Utility Pipeline Welder Helpers are integral members of our Construction Crews. You will support journeyman welders by ensuring tools and workplace are safe, assisting with grinding pipe ends, and ...

Antioch School District 34

Cook helper

Antioch, IL · On-site

$15.26/hr

Help wipe tables in the cafeteria as needed. * Assumes responsibilities of Assistant Cook during their absence. * Attends meetings and in-services as requested. * Supports Teamwork in the kitchen and ...

Centuri Construction Group

Welder Helper

New Berlin, WI · On-site

$16 - $20/hr

Utility Pipeline Welder Helpers are integral members of our Construction Crews. You will support journeyman welders by ensuring tools and workplace are safe, assisting with grinding pipe ends, and ...

Centuri Group, Inc.

Welder Helper

New Berlin, WI · On-site

$16 - $20/hr

Utility Pipeline Welder Helpers are integral members of our Construction Crews. You will support journeyman welders by ensuring tools and workplace are safe, assisting with grinding pipe ends, and ...

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All JobsHelpdesk JobsHelpdesk Jobs in Racine, WI

Helpdesk information

See Racine, WI salary details

$11

$21

$31

How much do helpdesk jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for helpdesk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

Is helpdesk a hard job?

Helpdesk jobs involve troubleshooting technical issues, providing customer support, and often require good communication skills and basic knowledge of hardware and software. The difficulty level depends on the complexity of issues handled and the individual's experience, but it generally involves problem-solving and patience. Certifications like CompTIA A+ can help improve proficiency and job performance.

What is the job of a help desk?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve user requests efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk professionals. Helpdesk roles require human judgment, customer service skills, and complex problem-solving that AI cannot replicate entirely. Helpdesk technicians need to adapt by developing skills in AI tools, scripting, and system management.

What jobs pay 4000 a week without a degree?

Helpdesk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses. These roles may require strong communication skills, technical knowledge, or apprenticeships rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Racine, WI? The most popular types of Helpdesk jobs in Racine, WI are:
What are popular job titles related to Helpdesk jobs in Racine, WI? For Helpdesk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Racine, WI look for? The top searched job categories for Helpdesk jobs in Racine, WI are:
What cities near Racine, WI are hiring for Helpdesk jobs? Cities near Racine, WI with the most Helpdesk job openings:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Racine, WI as of June 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,153 per year, or $21.7 per hour.

Helpdesk Technician

Foxconn WI

Mount Pleasant, WI • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Description
FII USA, Inc., a Foxconn Technology Group Company, is seeking a Helpdesk Technician to provide technical support and manage IT infrastructure. Once a part of the team, you will be responsible for a wide variety of tasks within the IT Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.
The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed.

Responsibilities
  • Resolve end-user technical issues and support requests
  • Install and configure approved software applications
  • Manage and support MDM systems and Active Directory
  • Image and deploy laptops and desktops
  • Maintain IT inventory and documentation
  • Support conference room equipment and printers
  • Monitor and resolve network connectivity issues
  • Provide scheduled rotating shift coverage (1st, 2nd, and 3rd shift)
  • Other duties as assigned.

Qualifications
  • Associate's degree in IT or related field OR 2+ years of helpdesk support experience required
  • Experience with Active Directory, MDM systems, and networking protocols preferred
  • Must be able to lift and move equipment up to 30 pounds and stand/sit for 8+ hours.

Reasons you should work for us:
  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.