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Helpdesk Jobs in Racine, WI (NOW HIRING)

Foxconn WI

Helpdesk Technician

Mount Pleasant, WI · On-site

$19.25 - $26/hr

Helpdesk Technician Department: Data Center Service Employment Type: Full Time Location: SMC Reporting To: Matt Hoye Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a ...

Foxconn WI

Helpdesk Technician

Mount Pleasant, WI

$20 - $24/hr

The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed. Responsibilities * Resolve end ...

Continental

Paid HelpDesk Intern

Menomonee Falls, WI · On-site

$20 - $25/hr

As a HelpDesk Intern, you'll be the first point of contact for helping team members with technical questions and troubleshooting. You'll work closely with our service desk team to solve issues ...

Inovar Packaging Group LLC

press Helper

Butler, WI · On-site

$18 - $22/hr

The Press Helper plays a vital role in supporting the efficient operation of printing presses within a manufacturing or production environment. This position is responsible for assisting press ...

Kloss Distributing Co Inc

Delivery Helper

Gurnee, IL · On-site

$15 - $17.25/hr

Delivery Helper - Beer Distributor Location: Kloss Distributing - Gurnee, IL Position Type: Full-Time Schedule: Monday-Friday, 6:00 AM Start About Us Kloss Distributing is proud to be Lake County ...

All My Sons Moving & Storage

Mover / Helper

Milwaukee, WI · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Kloss Distributing Co Inc

Delivery Helper

Gurnee, IL · On-site

$15 - $17.25/hr

Delivery Helper - Beer Distributor Location: Kloss Distributing - Gurnee, IL Position Type: Full-Time Schedule: Monday-Friday, 6:00 AM Start About Us Kloss Distributing is proud to be Lake County ...

All My Sons Moving & Storage

Mover / Helper

Milwaukee, WI · On-site

$20 - $150/day

Hiring Immediately | Weekly Pay + Daily Tips | Flexible Scheduling All My Sons Moving & Storage is looking for energetic, dependable Helpers to join our professional moving team. If you enjoy staying ...

Centuri Construction Group

Welder Helper

New Berlin, WI

$16 - $20/hr

Utility Pipeline Welder Helpers are integral members of our Construction Crews. You will support journeyman welders by ensuring tools and workplace are safe, assisting with grinding pipe ends, and ...

Centuri Group, Inc.

Welder Helper

New Berlin, WI · On-site

$16 - $20/hr

Utility Pipeline Welder Helpers are integral members of our Construction Crews. You will support journeyman welders by ensuring tools and workplace are safe, assisting with grinding pipe ends, and ...

Pace Bus

Mechanic Helper

Waukegan, IL · On-site

$33.49/hr

Under the direction of the Superintendent of Maintenance, or designate, the Mechanic Helper is responsible for performing preventive maintenance inspections and general repairs on all Company ...

Lakeside International Trucks

Shop Helper

Sturtevant, WI · On-site

$15 - $17/hr

The Shop Helper plays a key support role within our all-makes OEM commercial truck dealership, working alongside technicians to keep operations running smoothly and efficiently. This position is ...

The Reserves Network Inc

Shop Helper

Milwaukee, WI

$18/hr

Shop Helper | $18+ | Monday - Friday 7am - 3:30pm What Matters Most * Competitive Pay of $18+ (based on experience) * Schedule: Monday - Friday 7am - 3:30pm; Some overtime depending on workload ...

Boucher Group

Service Helper

Menomonee Falls, WI · On-site

$14.75 - $18/hr

Gordie Boucher Ford of Menomonee Falls is looking to hire a Service Helper POSITION : Gordie Boucher Ford of Menomonee Falls is looking to hire a Service Helper position. Duties include washing cars ...

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Helpdesk information

See Racine, WI salary details

$11

$21

$31

How much do helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for helpdesk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What is a helpdesk?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What are the key skills and qualifications needed to thrive as a helpdesk professional?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What qualifications do I need for a helpdesk?

Helpdesk positions typically require a high school diploma or equivalent, along with strong communication and problem-solving skills. Technical knowledge of computer hardware, software, and common operating systems is often necessary, and certifications like CompTIA A+ can enhance job prospects.

What are the most commonly searched types of Helpdesk jobs in Racine, WI?

The most popular types of Helpdesk jobs in Racine, WI are:

What are popular job titles related to Helpdesk jobs in Racine, WI?

For Helpdesk jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Helpdesk jobs in Racine, WI look for?

The top searched job categories for Helpdesk jobs in Racine, WI are:

What cities near Racine, WI are hiring for Helpdesk jobs?

Cities near Racine, WI with the most Helpdesk job openings:

Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Racine, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,153 per year, or $21.7 per hour.

Helpdesk Technician

Foxconn WI

Mount Pleasant, WI • On-site

$19.25 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Helpdesk Technician
Department: Data Center Service
Employment Type: Full Time
Location: SMC
Reporting To: Matt Hoye
Description
FII USA, Inc., a Foxconn Technology Group Company, is seeking a Helpdesk Technician to provide technical support and manage IT infrastructure. Once a part of the team, you will be responsible for a wide variety of tasks within the IT Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.
The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed.
Responsibilities
  • Resolve end-user technical issues and support requests
  • Install and configure approved software applications
  • Manage and support MDM systems and Active Directory
  • Image and deploy laptops and desktops
  • Maintain IT inventory and documentation
  • Support conference room equipment and printers
  • Monitor and resolve network connectivity issues
  • Provide scheduled rotating shift coverage (1st, 2nd, and 3rd shift)
  • Other duties as assigned.

Qualifications
  • Associate's degree in IT or related field OR 2+ years of helpdesk support experience required
  • Experience with Active Directory, MDM systems, and networking protocols preferred
  • Must be able to lift and move equipment up to 30 pounds and stand/sit for 8+ hours.

Reasons you should work for us:
  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

Apply