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Helpdesk Jobs in Racine, WI (NOW HIRING)

Display Helper - Service

Milwaukee, WI · On-site

$14 - $17/hr

As the Display Helper - Service, you'll assist our production teams in the producing, prepping, and packaging of exhibits for shipment for our clients. In joining our team, the hours are set to start ...

Display Helper - Service

Milwaukee, WI

$14 - $17/hr

As the Display Helper - Service, you'll assist our production teams in the producing, prepping, and packaging of exhibits for shipment for our clients. In joining our team, the hours are set to start ...

Machine Helper

Kenosha, WI

$15.50 - $19.50/hr

Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum ...

Display Helper - Service

Milwaukee, WI

$14 - $17/hr

As the Display Helper - Service, you'll assist our production teams in the producing, prepping, and packaging of exhibits for shipment for our clients. In joining our team, the hours are set to start ...

Weekend Senior Helper & Friend

Brookfield, WI · On-site

$13.75 - $17.50/hr

Senior Helpers of Waukesha Caregiver: Make a Lasting Impact Every Day Are you ready to go to work knowing you'll brighten someone's day? At Senior Helpers of Waukesha, you won't just have a job-you ...

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Shop/Install Helper

Milwaukee, WI · On-site

$20 - $24/hr

Occasionally assist installation crews as a helper (outdoor work as needed) * Operate forklifts and cranes safely (experience preferred) Qualifications * Strong mechanical skills and comfort with ...

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Helpdesk information

See Racine, WI salary details

$11

$21

$31

How much do helpdesk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for helpdesk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Racine, WI? The most popular types of Helpdesk jobs in Racine, WI are:
What are popular job titles related to Helpdesk jobs in Racine, WI? For Helpdesk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Racine, WI look for? The top searched job categories for Helpdesk jobs in Racine, WI are:
What cities near Racine, WI are hiring for Helpdesk jobs? Cities near Racine, WI with the most Helpdesk job openings:
Infographic showing various Helpdesk job openings in Racine, WI as of May 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,153 per year, or $21.7 per hour.

$15.25 - $19/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 6 days ago


Job description

Solving challenges is the very foundation of who we are. After all, in the beginning, our founder, sea captain Robert Fergusson, didn't particularly care about paint. When he founded our company in 1921, he just wanted to keep his ship intact and stumbled upon a valuable solution. Today, that discovery is Rust-Oleum Corporation.

The same passion that drove the Captain to spend his next few years creating the world's first rust-preventative paint still drives us today. When we see a problem, we work diligently until we've perfected a solution, which has led to some of the most cutting edge, durable and innovative products in the industry. Our creative and talented team of over 2000 people across every corner of the world, help us remain the global leader in protective paints and coatings for both home and industry.

As our Filler Helper you are responsible  for operating, setting up, changing over, assisting, or tending to machines in order to package paint in a safe, consistent, and efficient manner.

Here's what you can expect every day:

  • Observe machine operations to ensure quality and conformity of filled or packaged products to standards.
  • Adjust machine components and machine tension and pressure according to size or processing angle of product.
  • Tend to or operate machines that package product.
  • Remove finished packaged items from machine and separate rejected items.
  • Regulate machine flow, speed, or temperature.
  • Stop or reset machines when malfunctions occur, clear machine jams, and report malfunctions to a supervisor.
  • Secure finished packaged items by hand tying, sewing, gluing, stapling, or attaching fastener.
  • Stock and sort product for packaging or filling machine operation, and replenish packaging supplies, such as wrapping paper, plastic sheet, boxes, cartons, glue, ink, or labels.
  • Inspect and remove defective products and packaging material.
  • Clean and remove damaged or otherwise inferior materials to prepare raw products for processing.

Required Experience:

  • High school diploma or GED certificate
  • 1 or more years experience of industry-related work preferred but not required
  • Ability to accurately read and enter computer data
  • Strong communication and organizational skills
  • Ability to consistently lift 30 pounds

Shift: 6am-6:15pm; 2-2-3 shift rotation (continuous operations schedule)

Shift premium: $1.25/hour

From big benefits to small, we take care of our associates!  After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers (9.5) paid holidays and (2) floating holidays per year. You are also eligible to earn two weeks of vacation on an annualized basis.

Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
Internal Applicants: If you have been in your current position for one year (unless waived by your Manager), and meet the position requirements, you are welcome to apply for this position. Please apply in Oracle on Requisition 14729 under 'Current Jobs'.