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Helpdesk Jobs in Racine, WI (NOW HIRING)

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Shop/Install Helper

Milwaukee, WI · On-site

$20 - $24/hr

Occasionally assist installation crews as a helper (outdoor work as needed) * Operate forklifts and cranes safely (experience preferred) Qualifications * Strong mechanical skills and comfort with ...

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All JobsHelpdesk JobsHelpdesk Jobs in Racine, WI

Helpdesk information

See Racine, WI salary details

$11

$21

$31

How much do helpdesk jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for helpdesk in Racine, WI is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

Is helpdesk a hard job?

Helpdesk jobs involve troubleshooting technical issues, providing customer support, and often require good communication skills and basic knowledge of hardware and software. The difficulty level depends on the complexity of issues handled and the individual's experience, but it generally involves problem-solving and patience. Certifications like CompTIA A+ can help improve proficiency and job performance.

What is the job of a help desk?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, offer solutions, and often use ticketing systems to track and resolve user requests efficiently.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine helpdesk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk professionals. Helpdesk roles require human judgment, customer service skills, and complex problem-solving that AI cannot replicate entirely. Helpdesk technicians need to adapt by developing skills in AI tools, scripting, and system management.

What jobs pay 4000 a week without a degree?

Helpdesk roles typically do not pay $4,000 a week without a degree; they usually offer lower wages. High-paying jobs that can reach this level without a degree often involve sales, real estate, or skilled trades like plumbing or electrical work, which rely on experience, certifications, or licenses. These roles may require strong communication skills, technical knowledge, or apprenticeships rather than formal degrees.

What are the key skills and qualifications needed to thrive as a Helpdesk professional, and why are they important?

To thrive as a Helpdesk professional, you need a strong understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant IT certification such as CompTIA A+. Familiarity with ticketing systems like ServiceNow or Zendesk and remote support tools is typically required. Excellent communication, patience, and problem-solving abilities are vital soft skills for effective user support. These skills ensure timely resolution of technical issues and high user satisfaction, which are critical for maintaining business productivity.

What are some common challenges faced by Helpdesk professionals and how can they be overcome?

Helpdesk professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide range of technical issues, and communicating complex information to users with varying technical backgrounds. To overcome these challenges, it’s important to prioritize tasks effectively, maintain clear documentation, and develop strong communication skills. Collaborating closely with team members and utilizing knowledge bases can also help resolve issues more efficiently and provide consistent support to end users.

What are helpdesk jobs?

Helpdesk jobs involve providing technical support and assistance to users who are experiencing issues with computer systems, software, or hardware. Helpdesk professionals typically troubleshoot problems, answer queries, and guide users through solutions either in person, over the phone, or via email and chat. They play a crucial role in maintaining the productivity of an organization by ensuring that technical issues are resolved swiftly and efficiently.

What is the difference between Helpdesk vs Technical Support Specialist?

AspectHelpdeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentHelpdesk staff usually work in an office or call center setting, providing remote or on-site supportTechnical Support Specialists may work in call centers, on-site, or remotely, often handling more complex issues
Employer & Industry UsageCommon in IT, customer service, and tech companies for general user supportFound in IT firms, software companies, and hardware providers, focusing on technical problem resolution

Helpdesk and Technical Support Specialist roles share similar credentials and work environments, but Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support, with Helpdesk staff serving as the first point of contact and Technical Support Specialists providing in-depth technical assistance.

What are the most commonly searched types of Helpdesk jobs in Racine, WI? The most popular types of Helpdesk jobs in Racine, WI are:
What are popular job titles related to Helpdesk jobs in Racine, WI? For Helpdesk jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Helpdesk jobs in Racine, WI look for? The top searched job categories for Helpdesk jobs in Racine, WI are:
What cities near Racine, WI are hiring for Helpdesk jobs? Cities near Racine, WI with the most Helpdesk job openings:
Helpdesk jobs near you
Infographic showing various Helpdesk job openings in Racine, WI as of June 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,153 per year, or $21.7 per hour.
Maintenance Helper (1st Shift)

Maintenance Helper (1st Shift)

cls

Oak Creek, WI • On-site

$18 - $20/hr

Other

Posted 4 days ago

Job description

  • LOCATION: 9905 S 13th Street Oak Creek, WI 53154
  • SCHEDULE: Full-time; 6AM – 2:30PM, rotating weekends may be required. More details upon interview.
  • PAY RATE: $18.00 - $20.00 Depending on Experience!

We are looking for a Maintenance Apprentice to join our 1st Shift Team! 
 

Summary: Performs all scheduled and non-scheduled daily tasks. Responsibility to maintain awareness of all equipment assigned to them during production operations and assure efficient operation of equipment within a commercial Laundry Plant. Will perform preventive maintenance and emergent repair as situations develop. Will identify and correct any problems including jams, bad or missing belts, and missing ironer tape on the equipment assigned to them. Seeks technical assistance from Engineering as necessary.
Essential Duties and Responsibilities:

  • Performs preventative maintenance activities on equipment as scheduled.
  • Ensures timely and quality completion of all maintenance and repairs, including overhead rail system and conveyor systems.
  • Assists technical and mechanical personnel including outside vendors as needed.
  • Maintains the maintenance log by making entries of incomplete tasks and new problems.
  • Notifies Production Supervisors on the status of any equipment that will impact production or cause down time and when back online.
  • Performs other duties as assigned.


Qualifications:

  • Must be team oriented and able to function individually or with team. The right individual will always be willing to go the extra mile. Must be self-motivated, independent, prompt, and able to handle tasks as they present themselves. Solid communication skills.
  • Must be able to operate tools and equipment safely. Must be able to understand all safety procedures, which includes but not limited to lockout/tag out, confined space entry, and working on hot equipment. Must be able to maintain clean and safe work area for themselves and the associates around them.
  • Must have a good working knowledge of machinery. Able to help repair and maintain mechanical drive systems. Able to help repair and maintain conveyor systems. Able to help repair and maintain overhead rail systems.

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